So far experience has been positive. Dealer has been responsive and willing to address my situation as I just purchased a brand new 2019 forester. Sales were not pushy at all. Were willing to take my old card as part of payment. But vehicle has some deep scratches on the driver's rear and side panels. There's a small little crack on the speedometer plastic covering the dials. But like i said, dealer its been good at communicating and it looks like they will address these issues with a brand new vehicle. It just uncomfortable per say the least, having to be going back and forth to/from the dealer due to these issues. Dealer worked with me to be able to afford the vehicle and like i said, at no moment i felt pushed to finalize something nor to feel forced to purchase something.

Our experience has been outstanding. Mike Mallon bent over backwards to make sure that our contract went right. He separated the wheat from the chaff. We love our new 2019 Forester Premium. Took it to Flagstaff for the maiden voyage. What a wonderful vehicle to drive! Thank you Auto Nation.

All the sales people on staff are really friendly. They really do try to do the best I can for you. Third car bought by AutoNation Subaru. Would recommend them highly

Great customer service! Great, prompt service! Love my Subaru!

Service was done quickly and very professionally. Gary the service rep was outstanding!

Kind and professional every time! I couldn’t ask for more. Thank you for your care!

Friendly and dependable service department. They are keeping my 11 yr old Outback rolling along.

I had a great experience purchasing a car from Brian. Brian listened to what I wanted/needed in a new car, he was great during the test drive! I met a few people during my day at AutoNation Subaru. Everyone was super nice and nobody was pushy (in fact I had been a couple of months before and nobody was pushy or overbearing at that time either). They made the process as simple as it could be considering the nature of the transaction. The facility was also comfortable and very clean.

Service was 5 star, but my handicapped widow flag disappeared during service. I went directly to Home Depot from the Subaru dealer and it was no longer in the console.

In all my years of car purchasing, I have never had the amazing experience I had at AutoNation Subaru Scottsdale. Colton was our salesman and he was amazing. He never pushed, just showed us the options and waited for me to say "yes", which took more than a week. Through all the negotiations and paperwork, everyone we were in contact with was kind, considerate and fast. The signing process took only a few minutes and we were on our way with our beautiful new Subaru Ascent. I would highly recommend this dealership to anyone looking for a new or used vehicle!

This was by far the best car-buying experience for me. My son and I drove the vehicle a week before I decided to try and buy it. Throughout the entire process, Colton was amazing, as were the managers and credit department. Signing papers was a breeze. I love that the dealership is a bit smaller than others I visited. I felt like I got one on one attention and because they are smaller, they had more time and energy to put into my purchase. If I ever need another vehicle, I would go back here for sure!

Great customer service, fast and easy car buying experience.

Been to their service department a couple times now and I always feel like they take care of me. Friendly staff and good communication.

Our experience with Merrick and Mike at AutoNation Subaru could not have gone better. We are pleased with the 2019 Crosstrek we purchased and recommend the Costco Auto Program. This is our first experience with Subaru and we would recommend them. Looking forward to many safe miles on the road.

Very satisfied with the service at Autonation Subaru on Northsight in Scottsdale. Kendra Gibson, the assistant service manager was awesome. She kept me up to date on the progress on the service and I actually had one of their loaner vehicles for a week while they waited for the part to arrive. Thank you!!

I rated Facilities 3 stars because by the time I arrived, there were no seats available in the waiting area. People were spread out all over the place.

Purchasing a car is not my most favorite thing to do, but had a great buying experience at AutoNation Subaru Scottsdale. It was friendly, attentive, no hassle service. Ryan, the salesperson, was very patient in allowing me to fully assess a used car for my son. Mike, the Finance Manager, was also great in helping me get a lower rate than my already existing pre-approved rate at my bank and making very good suggestions on helping my son build his own credit. They also had free burgers and hot dogs while completing the purchase. I would definitely do business with them again.

Everything about the service experience here is simply superb. First, they honor the time of your appointment --- no waiting to see your service representative. Second, they review the reasons you seek service and don't use it as an opportunity to sell useless add-ons. Third, they give you a reasonably accurate estimate of the cost and the time it'll take to do the job. Fourth, they're happy to give you a cost-free loaner if you need it. If you want to hang around, there are sofas and arm chairs and tables, along with nibbles and talk TV. All in all, a completely professional operation delivering quality service -- and with a smile at that. It doesn't get better.

good service good people x

The customer care at AutoNation Subaru is off the charts. Gary in service always takes care of us. He is very professional and cares about his customers.

I just have to say that I normally have a great experience here, but today was by far the best one yet! I brought my 3 year old and 6 month old daughters with me while I had some work done on my car & what should have been a nightmare of a time (entertaining the 2 of them with zero meltdowns), my 3 year old now thinks this place is Disneyland. Not only did they do amazing work on my car, but Steven went above and beyond to help make it a better morning for us by playing with my 3 year old, finding Subaru swag for her, crayons to color with, and teaching her all about the popcorn machine 😂. Seriously thank you from the bottom of my heart for turning my stressful morning into a fun and memorable day with my girls who by the way had ZERO meltdowns! We love Subaru!

A most helpful team where everybody was available and happy to help!

My service advisor, Kendra, was super efficient and helpful.

Very friendly and knowledgeable. Went out of there way to get me the car I wanted.

Service is OK - but slow (typically 2 hours for a routine 6-mo service on my Crosstrek). My last visit I scheduled a front-end alilgnment as well. (It is recommended at 18 months/15,000 miles, but since I only had about 10,000 miles then they recommended delaying it - I decided to go ahead now at 24 months and 12,000 miles, esp since we do take the car up some pretty rough dirt roads to remote trailheads). I watched other customers come in after me and leave before me, but was OK since I figured the alignment would add time. But when Mike said it was all done after 2 hours, I realized he had only done oil change, tire rotation, inspection, and recall switch replacement. Apparently he decided, without consulting me (and after my verifying when I checked in that I had requested it), not to do the alignment. In his words, I didn't need it since I had low miles and 'only drive it around town'. Perhaps he was right based on the vehicle inspection, but I was upset that he had not discussed it with me.

I would like to commend the sales internet representatives at Auto Nation Subaru for their honesty and professionalism . Their written quotes were specific and itemized, which minimized any misunderstanding during the negotiating process of a price. The written quote and itemized prices were honored without question during the actual purchasing process. I left the dealer with a new 2019 Outback extremely happy and satisfied with the overall customer service provided by Auto Nation.

What a wonderful experience dealing with everyone there. Out of all my auto purchase’s this was the very best. My salesman Greg Garcia was so knowledgeable and did not pressure my decision. Love all the features of my Outback. Thanks to all of you at AutoNation. Rae Buckey

I love my new Outback and appreciate the time and effort David Gonzalez took in helping me find the right car. I like the no nonsense way they do business and the overall buying experience was excellent.

my car was done in allotted time and they cleaned and washed it too. Thank you!! the area where food and coffee were was cleaner then last time I was there. I really think they need a person who comes in and puts out the water, donuts, and fruit and keeps the coffee area clean. the employees are busy doing their thing and they have to take care of that themselves. maybe a part time student..

awesome and painless sales experience. Matt, our salesman, sent us all info needed to make best decision for our needs. When we arrived to dealership all we had to do was pick color and sign documents. best experience weve ever had with car buying.

Had a great experience. Greg Chavez was our salesmen he was super. He new his car very well. Very helpful.

Had a great experience. Greg Chavez was super helpful. His knowledge of the Outback was great. He explained everything.

Engine light came on. Went in next morning when they opened. Took me right away - was a blown fuse they replaced (AAA did it when they replaced my battery the day before); reset my clock; did recall repair on brake light and washed my car! All in an hour and I made it to work on time! Thank you!!!

I received excellent help and service in the selection of my new car. THey went out of their way to advise me and help me through the entire process. Very happy with the entire experience.

The dealer held my car for my purchase despite multiple requests from other interested parties.

Had an awesome experience buying my new car. Everyone is very friendly, not pushy, they don't try and force to buy a vehicle, nor hound you either. My experience was wonderful, definitely recommend them.

As always Mike was great at getting my car in on time and the work was professionally done. He always goes out of his way to make sure the customer questions are answered.

Our 2019 Subaru Outback Premium was less than 30 days old when we discovered that the right rear passenger window had shattered while the car was sitting on the street. The car was parked at about 2 pm, and the broken window was discovered about 4:30 pm. There was no evidence of vandalism or a chip, though a chip would be easy to miss. We called the national Subaru number and they said it would be covered under warranty and they would have it towed to the nearest dealer, which was AutoNation Subaru Scottsdale. When we got there, the service department said that glass wasn't covered under warranty. If we'd know this to start with, our insurance would have covered the repair without having to have it towed. But because it was now at the dealer, we had to have the dealer make the repair, which meant waiting for the parts to come in and paying for the cost ourselves, with a later reimbursement from insurance. We have no complaint against this dealer, but Subaru should not have told us it was covered under warranty when it wasn't. They turned a straightforward glass claim into a time-consuming and complicated repair.

I have purchased multiple vehicles and have them all service here. This dealer is by far the best!! They take excellent care of my vehicles and me as well. I have nothing but positive things to say about the great guys and gals at AutoNation Subaru.

Have had friendly fair service from Gary in the service department for the past 8 years

Needed warranty work and routine maintenance. Friendly fast service, great customer experience

I recently bought my very own first car at AutoNation. I bought a 2019 Subaru Outback and I was helped by Mike Mallon. Of course this being my first car purchase, I was a little weary, but Mike helped me navigate this experience. I highly recommend AutoNation and Mike Mallon. Thank you!!

Service is great. They got me in and out of the service department in the amount of time they promised. Very courteous staff.

David was very helpful and attentive throughout the process.

Mike Minick is really great. He has helped me with my car breaking down and getting Subaru to pay for it since I was a little over the warranty. You've helped me so much and Steven too! Thank you! Thank you! Thank you!

Not only did they complete all the needed work to keep my Forester in perfect condition but they took the time to answer all my questions and show me how to take full advantage of the many installed components of my Subaru.

Staff was friendly and attentive and my vehicle was serviced quickly and hassle-free. Will definitely use this location for future service appointments despite the farther drive.

Fastest process to buy a car, you set the pace though.

Great customer service from an attentive staff. Thank you!

Great price and easy buy. Nice people and quick process.

Had the 30K service done on my 2015 Forester. The cost came in under what was quoted and was done sooner too. They did a good job. Garry is a stand up guy.

Great bunch of guys, just drove off in my 2019 Outback, and I love it. Myles is absolutely a great sales guy. I got the deal I wanted and feel good about my purchase. Finance was so easy to work with also. Thanks Scottsdale Subaru!!

Super great guys. Myles great to work with and Finance was so easy. Love my 2019 Outback, I'd recommend this dealer for sure

I would recommend purchasing from this dealer. Ken our salesman went out of his way to answer our questions and make us happy. The price of our certified, pre-owned 2018 Outback was below the KBB value.

Good service, advice and always with a smile. Very nice place.

Fast friendly service - great waiting area

Very capable representative who made the experience stress free.

I made an appointment for an oil change and arrived on time. The Service department had all of the information on my car ready and took my car back on time. In and out in less than an hour. Great service.

I usually work with Gary Gonce when I have service performed. He always takes good care of my Subaru Foresters. Their mechanics seem to be top notch. I recommend this dealership for service to all my friends who own Subarus.

I had a great experience buying my new Subaru from AutoNation Subaru Scottsdale. Colton was great and helped me with all my questions. He made the purchase of my new Forester as easy as could be!

This was my best experience buying a new car. My salesman, Colton, really took care of me. Even the Finance dept didn’t put the screws to me to pressure me to buy useless add-ons that I neither want nor need. It was a breath of fresh air to an experience that I dread.

This is literally the best dealership I’ve ever worked with or been to in general. My fiancé and I wanted to trade in our old Subaru for his dream car WRX. Everyone who came in contact with us was amazing! We worked with Brendan and he made everything incredibly easy. And he did everything he could to keep it that way and get us into the car we wanted with no hassle. Candice helped with the final paperwork and she is just the sweetest! Quick and smooth sailing! Kim also assisted us with the price and our lender thankfully so we could take it home same day. Thank you Colton for the bang! (energy drink, no need for hr 😂) Every single person here we thank you from the bottom of our hearts for the work you did. We appreciate the kindness, effort and respect we were given and we are going to recommend everyone to come to you guys! Thank you!!

Very polite and not trying to rip you off. Wish I would have purchased my vehicle at this dealership.

I bought my Daughters first car from Subaru Scottsdale and was very pleased with the no haggle policy and how special they made us feel. It was the easiest car buying experience I have ever had, their salespeople were great!I would highly recommend buying a car from them!

We drove x-country from NY and had the oil changed and ties rotated. Steve also said that there was a warranty issue and they took care of it. Fast and efficient

Excellent experience. This was the easiest car purchase I have ever done. There was no back and forth on the pricing. Terms were laid out simply and without fuss. I would highly recommend.

They are always very attentive!

This is my first purchase with AutoNation and I had a great experience. They made the process extremely easy. Everyone was friendly and efficient.

The staff at Autonation Subaru Scottsdale were very professional and were helpful in making the purchase decision.

I won’t mention anyone specific because I believe all the issues were caused by a general lack of communication and some negligence. As a female with little car knowledge, I want to feel assured that my car servicing will include only what is necessary and that, especially at a Subaru dealership, I will not be taken advantage of with nickel and diming. I requested that they not replace the cabin air filter, but sure enough when the associate went over everything, it was done and charged for anyway. My new tires ended up getting “lost in transit” for three days; on the second day I was called at work and informed that my tires had arrived and my car would be ready for pickup in the afternoon. I arrived after work and was briskly brushed off when I said I was here for my car. Fifteen minutes later, I had a different associate come up and tell me that my tires actually never arrived. Not his fault, but a phone call earlier letting me know would have been great. We finally had to have them go over to Discount Tire to get the right tires so that I wouldn’t be waiting even longer to get my car back. (They sent me off during these days with a loaner car with about a quarter tank of gas). At the end of it all, I was still charged full price for everything and I feel that a discount applied to my servicing for all the time they took from me would have been extremely appropriate in this circumstance. This place seriously needs to hire more sales associates to take the pressure off of everyone. The disorganization and lack of communication proves this. I would not recommend this place unless you are an assertive car guru who is willing to argue and stick up for himself.

Branden O'Brien was a great sales person, extremely helpful and efficient I traded in two cars for a beautiful new Outback and it was the easiest car purchase I've ever made I highly recommend Auto Nation Subaru, Scottsdale AZ

Friendly knowledgeable staff. Myles my salesman had the most knowledge about my car imaginable. Steve my first service man was superb. Very happy with my choice of this dealership.

I won’t mention anyone specific because I believe all the issues were caused by a general lack of communication and some negligence. As a female with little car knowledge, I want to feel assured that my car servicing will include only what is necessary and that, especially at a Subaru dealership, I will not be taken advantage of with nickel and diming. I requested that they not replace the cabin air filter, but sure enough when the associate went over everything, it was done and charged for anyway. My new tires ended up getting “lost in transit” for three days; on the second day I was called at work and informed that my tires had arrived and my car would be ready for pickup in the afternoon. I arrived after work and was briskly brushed off when I said I was here for my car. Fifteen minutes later, I had a different associate come up and tell me that my tires actually never arrived. Not his fault, but a phone call earlier letting me know would have been great. We finally had to have them go over to Discount Tire to get the right tires so that I wouldn’t be waiting even longer to get my car back. (They sent me off during these days with a loaner car with about a quarter tank of gas). At the end of it all, I was still charged full price for everything and I feel that a discount applied to my servicing for all the time they took from me would have been extremely appropriate in this circumstance. This place seriously needs to hire more sales associates to take the pressure off of everyone. The disorganization and lack of communication proves this. I would not recommend this place unless you are an assertive car guru who is willing to argue and stick up for himself.

Awesome experience! I’m new to the area but needed service on my Subaru. They took me right way, did a great job, and treated me like a long time customer. My car drives like a new car now. Thank you Steven!

Autonation Subaru in Scottsdale repaired a leak in my air conditioning within a few hours. I walked in with no appointment and was taken care of very quickly. They were able to identify the gaskets that were causing the leak and the repair came in almost $100 less than what they quoted me!

Friendly, fast service. None better and they even gave a discount!

Overpriced and no visibility of costs beforehand. $39.99 labor to change cabin filter.

I happened to get Lyndsey Brown at AutoNation Subaru in Scottsdale. What a refreshing treat! I had been to other car manufacturers looking for a new car, the experience with them was true to the reputation of car sales persons - they are pushy and condescending. By the time I got to Subaru I was thoroughly fed up with car sales persons. I was blown away by Lyndsey Brown; friendly, not pushy, extremely knowledgeable about the different vehicles and the feature options. Her sales philosophy is to front load the customer with data in order for them to make an informed decision. She was amazing! Give that girl a raise !!! :) The buying process was a bit

Mike is the man to see. Definitely takes care of everything from start to finish and doesn't hide a thing, he is very truthful.

They are very friendly and did the necessary work very well.

Trade in price was better than other places in town, price was set right, and I like the no-haggle experience. Salesman was great - it was Nathon, but he moved to Flagstaff to go to school :(. The only issue I do have is the detail department didn't do too great of a job. I will have to spend some time cleaning. Otherwise, great place, and not like any dealer I've been to before - I will use AN again!

Myles was great! I would recommend starting any car search on line. Not only did he respond to my email within seconds, but when we got to the dealership, he already had the car we inquired about up front and ready to test drive. Within an hour, we drove two cars and settled on a price; no haggling needed, they were fair from the start. The only negative was waiting three hours for the finance guy, but the positive interaction with Myles made up for that.

Mike Harris - Assistant Service Mgr was very professional and did a great job!

Mike and Myles worked really hard to find me a 2019 Forester. There were none in the area so they went way out and found just exactly what I was seeking. The buying process was quick (as it can be when you buy a car). Myles took a lot of time to show me all the new detail on setting up the options. Very happy with the whole process.

Was a very quick easy process. Colton was extremely helpful and was honest and tried his best to get us the best deal. Would recommend others to shop here.

Most of the time they are quick.

Everyone was pleasant & helpful & gave me a great price !! The multiple car functions were explained in detail before we drove off the lot.

My expectations were exceeded. I appreciated Gary working with me to get my repairs completed the day I first called. He went above and beyond to help me.

I’ve bought two brand new vehicles from AutoNation and I can say with 100% certainty that my new Outback will be the last. I bought it in April, 2018. Everything went smoothly until the second you leave the lot, then they forget about you completely. I didn’t plan on using my extended warranty that I had purchased from my previous Subaru so cancelled the policy. The finance manager (Carl) told me I would be getting a refund of around $1.5k. He told me that the check would be sent to my lien holder. Months went by and I kept checking with my old lien holder, and they never received a check. So I inquired to Carl once again. He told me I needed to have my credit union send them a letter stating the loan was paid in full (why I couldn’t just do this in the first place is beyond me). I had the letter sent to AutoNation in 24 hours. Well, that was two months ago. I reached out after a month to Carl again, and after a couple emails he finally got back to me and told me it was in processing. Another month has passed and after reaching out to Carl again (no response, weird) and going directly to Subaru Corporate, AutoNation still owes me my $1.5k. I can’t get one person over there to help me solve this matter. They just don’t care, no matter how many brand new vehicles you purchase from them. What if I would’ve withheld that money from paying AutoNation? What would’ve happened to me or my car? This is the type of business I stay far away from and now I’ve learned not to deal with this car dealer again.

This is for their parts shop not the actual dealership. When we purchased our car the person that helped us was really nice. But then there was an accident on the freeway were a piece of wood fell off from the back of someone’s truck and came flying right at us. The bumper was falling off and the hood had a couple of stracthed. This happened in October and we took the car to the body shop to get fixed. We were really conserned since it’s out first brand new car and we wanted the guy to come outside with us to take a look at the car but right away he started making faces and refused I think it definitely could have been racism. We ended up requesting a change for a different person and we ended up getting Dave. Dave was no help AT ALL. At first they told us that they would replace the bumper and repaint the whole hood so that the paint would blend and that it would be ready in 3 days. It ended up taking a week and right away we noticed that the paint was chipping off, the hood was not centered correctly and two days later the bumper was falling off. Turns out they only went over the stratches with a little brush and painted over paint bubbles and had replaced the bumper with an off brand one without even asking us if that was ok. We ended up taking the car in again for them to fix they’re mistakes and they said they would do it right this time. They took the car again for another week and when we called back it turns out the car had just been sitting there because they hadn’t orders the parts yet. Anyways they “fixed” it and ended up doing the same thing AGAIN. They just painted over all the little paint chips with a little brush and the hood is still not centered. So we took it back a third time and they said they would call us to schedule with us again on when to bring the car. A whole month passed an they never called. So we finally called them and they said they weren’t gonna fix anything anymore. That if we wanted the hood repainted we would have to pay $700. So we still have an off centered hood with paint chipping off of it. Oh and by the way, the second time we took it in they said they would give us a rental car since it was their mistake. Then we actually took the car in and we brought it up they said that they can’t do that and refused to give us a rental car. It was honestly terrible costumer service. Would not recommend taking your car here. It’s just a waste of money and time. They’re really irresponsible and don’t care about customer satisfaction. Right from the beginning they seemed like they were annoyed for having a customer come in.

Overall the staff was accommodating and communicated all necessary services needed! They provide quality customer service and I would highly recommend them!

30,000 mile checkup. 1.5 hrs. Excellent customer care. Fair prices on parts and labor. Car washed before returned to me.

It was a pleasure to work with the people at AutoNation Subaru Scottsdale.

courteous; efficient; knowledgeable; professional

After internet inquiry AutoNation contacted me regarding 2019 Subaru Forester they had on the lot to test drive, other dealers did not have the SUV we wanted, we made the drive across town! And, yes, bought it, and love it! Still learning all its features, quite the upgrade for us!

As usual the service appointment was easy to schedule, performed as scheduled with no hassle.

huge shout out to Lindsay she was amazing to work with even though we weren't able to find the right car for my daughter she spent over six hours with us on Friday and kept in contact over the next 24 hrs to find a car that my daughter wanted. Thank you and I will tell anyone looking that this sales person is the best!!!

I purchased my 2017 Outback in 10/17 and was happy with the customer service. I have since had regular service three times and found it easy to make an appointment, the work was done in the time frame stated and they have been friendly. We have many Subarus in the family and we love their safety and dependability. (I really love my 2017 Outback- the extra 3.6 engine gives me the extra power and I still get 26-29 mpg while on the highway.)

Nathan did a great job taking care of us and working to move the process along as seamless as possible. He was able to get us the exact vehicle we were looking for.

Mike met me on the driveway and assessed my vehicles needs and promptly went about taking care of it.

Mike Harris in service is easy to work with and honest. When Mike moved to AutoNation a year ago, I moved with him even though he's further away. Mike takes care of ALL the service needs for our two Subarus. Thanks, Mike.

Very straightforward and easy to deal with.

One of our best car buying experiences to date.

We came in for a 12,000-mile service with some concerns about one tire wearing oddly and Mr. Russo answered every question we had. His customer service is 5 star! We have been to 5 different Subaru dealerships for service over the last 7 years and AutoNation's Service Center is the top one.

After comparing offers from multiple dealerships online, this dealership came in with the lowest price.

Brought warrantied Forrester in for electrical problem. Testing showed a new battery was needed as the new battery installed in Jan was faulty. Quick service no hassles.

Great place to buy a car. The sales people work on quotas, not commission, so there's no pressure to buy a more expensive model. Sales varied in their knowledge of the models, but looked up answers to any questions I had. Finance has the usual upsells - extended warranties, service contracts, etc. - but the sales pitch is soft, not full court press. I didn't feel like my car would explode if I drove off without the extended deluxe warranty. Definitely do your research here before you go if you can - some of the warranty items are more worthwhile than others. They beat my pre-approved financing, and my end payment was only a few dollars off from the initial numbers we discussed. I would absolutely buy from these guys again!

A very pleasant experience, very happy with the deal, the way we were treated. Knowledgeable employees, polite and eager to please the customers. Good follow up after the sale.

Raymond did a great job showing me the cars available and describing the features without pressuring me. My car had died so I needed one right away and Scottsdale Subaru was able to process everything quickly. I have gone back to get my car serviced and Steven was equally helpful. Everyone is professional and positive and I love my car. This has been a hassle-free experience. I feel confident that my service needs will be met. In a previous repair shop I was treated like I didn't exist as a female. They only wanted to deal with my husband, even though I was the owner of the car. Rough. Scottsdale Subaru has treated me well in a non-sexist environment. As a car owner, I appreciate this.

Best car purchasing experience! No pressure, comfortable experience and overall great place and people! Manager Kim and her team were top notch!

I am a Subaru believer, I love my Forrester! My Subaru and I are treated like gold throughout the whole service process. Thank you Eldon and AutoNation for making sure that my Subaru and I are safe in the road.

Great car buying experience! Service/Sales Rep was extremely knowledgeable which made car buying so much easier! I would highly recommend.

I walked in to make an appointment for 18,000 mile service. They had an opening and took the car right then. In and out in an hour. Cant beat that. And they washed the car.

Good experience overall no complaints...............

Customer service was excellent- courteous, professional. Did an excellent job w/ repairs. I feel that the staff is honest and has the customer's best interest in mind.

The service dept. at AutoNation Subaru in North Scottsdale is wonderful! They are honest and diligent! However, they have gotten so busy, they need to expand their service dept. because sometimes the wait can be longer than anticipated.

18000 mile service o Forester handled friendly, efficient, on time.

Brendan is amazing. Easy to talk to, not pushy at all, and excellent with responding to any questions or concerns you have in a timely fashion.

Would not take my car anywhere else. Garry Gonce is awesome, and he makes sure that my car is well taken care of.

Great experience with Bo and Kim, purchasing a 2018 WRX! No BS or "car sales games", just quick agreement on the price and trade, and we were done! Friendly and transparent, and a breath of fresh air vs. some recent poor experiences with other dealerships. HIGHLY RECOMMENDED for your next Subaru!

Very easy buying process and I got more for my trade than I thought

The Dealership was great, the team was great, we visited several times before making the final decision to buy, The team let us test drive the Outback twice and we also test drove the Crosstrek. No pressure to purchase after our visits, Great service during our purchase (on a holiday too) We have recommended them to others.

great staff, both sales and finance. the only thing that I am not happy with is this new car have few spots had minor damage after I have signed contract but it has fixed to my satisfaction after all.

You guys are good. Ok? Yes I would recommend you to anybody who wants a Suburu.

CONGRATULATIONS to Kyle Stringfellow (former service agent) who was promoted to service manager! He referred me to "Mike" to handle regular maintenance on my 2016 Outback. Mike was friendly and accommodating. Always nice to be greeted with a smile.

Of the 4 dealerships contacted AutoNation Subaru was the best overall experience.

Matt Miller in ecommerce is excellent! We were initially a walk in; we knew what we were looking for and the colors. Changed our mind when we saw an alternate color and beautiful 2 tone leather seats ( crosstrek.) Matt is patient, kind, personable. Assisted us in “running the numbers” for 2 comparison vehicles for purchase. We had shopped all over the valley and his professionalism, approachability, and courtesy beat them all. Cant believe he is new to this role! Never would have guessed. Particularly impressed I was able to get info about prospect vehicle from him on his day off- his responsiveness to text or email is amazing! Thank you Matt- you made the difference! Great transaction- quality vehicle! Go Subaru!

Had a phenomenal experience with this company. I've dealt with the other 2 Subie companies and have walked away in dissatisfaction. Damien (sp) and his team really made our transition from the WRX to the STI seamless and enjoyable. Thanks for the service! Hopefully we'll be back in the near future!

Purchased my second Outback from them because our first experience was wonderful and their service dept. is top notch. Very respectful, no pressure and both buying experiences have been enjoyable. Their dealership-wide culture of valuing their customers is quite refreshing. Bo in sales, Garry in service and general manager John all "walk the walk."

I have been buying cars for 55 years. My experience last weekend at AutoNation was exceptional. Myles was enthusiastic and knowledgeable for his brand. The entire process of arriving and driving away with exactly the car I came in to buy was just a couple of hours. The process was concise, clear and comfortable. Again, Myles is a very valuable employee and he should be recognized as exceptional.

Took a test drive of a vehicle. Salesperson was knowledgeable. No high-pressure salesmanship. In fact, I was the catalyst to move up to a vehicle with more accessories and options. They work as a sales team so whenever I visited the dealership or called, there was someone familiar with my deal. I would definitely recommend and buy here again. Safety features were my primary requirement and Subaru models have a significant number of features for the price paid.

Eldon Kazaunga provided excellent service. Friendly and helpful! Thank you.

We had sold our Subaru that we purchased from AutoNation because we wanted to get the newer version with 360 vision so there was no blind spots when we drive. We got a price from another dealer and AutoNation did not want to match it. As it turned out we purchased 2 new Subaru Foresters from the other dealer. But Gary in the service department is the best. Gary deserves 5 stars for the best customer service.

been geting my car service hear for two years,and love ther service.

Relaxing, friendly environment. Service advisor attentive. Cashier a bit snippy.

Everyone at AutoNation Subaru Scottsdale was low key and very helpful. Love my 2018 Subaru Forester!

very satisfied working with Auto Nation in Scottsdale on my new auto, very friendly and fast in and out

no complaints. professional throughout. Courteous timely prompt. clean well kept waiting area and facility.

Easy no haggle. The price was right

Simple quick process ... good people that listened.

We arrived on a Sunday morning at 9am. The selection of cars was great. But Miles and Jeffrey had a superb knowledge of all the models. We selected the 3.6 outback for the power and versatility and never looked back. Hutch is also a great sales manger. Facility was full of buyers that day when we left with are new car!

Bought my Outback in Wisconsin. The service I received here was fantastic! Michael at service was so helpful and professional. Would recommend them highly! Now that I have dealt with two service departments, it's clear that Subaru prides itself on great customer service!

We have had a very good experience with Auto Nation Subaru in Scottsdale. We bought a used Volvo C 70 and they have treated us well. The car has a ton of miles when we bought it, however, we knew that and so far - so good. We had some work done at Volvo that was not under the warranty we purchased ($750), but this car has been a good solid daily driver. The team there has been good to us. :)

Knew what we wanted. First visit had to go in and hunt down help, test drove car got an agreed to price. Left for the night. Called two days later to put a hold on the car and never got a return car. Went into purchase, old sales man ignored us. New one was fine. But we had gotten our last Subaru from them and it was like they'd never heard us before, took 3 hours to finish deal even though nothing changed with price. Then finance guy kept trying to sell us more and more maintenance coverage after we said no.

Quality work, on time, even found a nail in my tire so I avoided a roadside flat! They obviously pay attention to their work.

This dealership has always been fast, efficient, and does the work required. It would rate all five stars except for a small and cramped waiting area.

Took in the car for service, great customer service and they got me out of there in less than an hour.

Great as always. Quick service and clean car. Comfortable waiting area

I love AutoNation Subaru Scottsdale because my service writer, Gary, listens and explains all of my concerns. The dealership waiting area offers a comfortable area if you wait for your vehicle service and everyone is very helpful.

Called me back twice after buying a car demanding more money due to “mistakes in the contract”. Buyer beware.

My service rep ELDIN. AS ALWAYS SUPERALATIVE ELDIN AS ALWAYS SUPERLATIVE

Purchasing my Crosstrek was a very pleasant experience. Ken, my salesman assisted in helping me with all the exceptional features. He was professional, pleasant and very helpful. Everyone was accommodating and friendly. Best car buying experience I have ever had.

Michael, Raymond, Ken, and Hailey were fantastic and honest people to deal with. I first emailed them with my interest in a WRX STI Limited. Michael Hutchison, the sales manager gave me a great deal right off the bat. I was ready to negotiate, but right away, they gave me a price much lower than 2 other Subaru dealer offered (and that’s after haggling). I came in the next day to meet Raymond for a test drive. He was super friendly and knowledgeable. Ken was incredibly patient helping me with the Starlink setup. Hailey got me in and out the finance office under 10 minutes with NO PRESSURE. This is how car buying should be. Thank you Auto Nation Subaru of Scottsdale!

Have owned 6 Subarus...best dealership ever! Great staff. facility, and the service results have always been great!

The buying process was wonderful. Nice people. They were not pushy at all.

I was in a real hurry, but I was booked in for a service which needed to be done. When I turned up I explained the situation, they listened, and they turned the car around in 30 minutes. It's a simple thing and a small thing overall, but listening to your customers and finding a way to solve *their* problem is a mark of great service. Thanks for helping out today.

Eldon in Service is the Best! He is the reason we do business at this location. He knows his business, he is professional, personable and always takes care of our vehicle in a timely manner. He is an asset to Subaru!

super place to buy a car from. From the day i bought my 2017 outback to every maintenance i have done, its a great experience. No issues and always very helpful and accomodating.

may have been the best car buying experience I have ever had. from the sales manager to sales team to writing the check for the car Subaru Scottsdale was excellent. Fair and honest price for the car, complete detail instruction on how it operates and unlike other car buying experience in and out in no time at all.

AutoNation is much more honest than other dealerships, the window sticker wasn?t covered in add ones like other places, it was a very pleasant experience......and I got a great deal on a new car that is in very high demand

We stopped in one day to find an SUV that we have been looking for. It was just traded in, so they were cleaning it up. We came back later that evening and took it for a spin. We decided to sleep on it as the bank wanted a certain amount down. A couple days later, we decided we'd like to take the dealership up on the deal. We informed them we would be coming in to sign the papers the next day at 6pm. Upon showing up, they had it nicely detailed awaiting us. We had to wait an hour to get into finance as they were working other deals for customers. We told finance before we signed paperwork how much we were told we had to put down. They then brought our deal out to us with an altered down payment (which was cheaper than what we were told before) even though we told them when we arrived what we were told. We then ok'd the deal they had put out for us. We paid the altered (cheaper) down payment and we went on our way. Driving the car for a few days, we found a couple issues with the vehicle. AutoNation gives a complimentary 5 day warranty and you can turn it in with no questions asked with a full refund. I made an appointment to drop it off to have things looked at. I received a phone call that afternoon saying they weren't going to fix any issues on the car as it was sold about 2k under the cars book value with the known issues it had. The rotors were warped and unsafe. We were told they shouldn't have left the car leave the lot in that condition from the sales manager, yet they didn't want to fix the issue. Also, come to find out they weren't going to give me the keys back until I paid them the rest of what was owed to the bank in the original deal. Well, we reassured finance TWICE the night we picked up the car about what we were told the bank came back with and they didn't listen. We had asked to speak with the GM of AutoNation about our troubles and we were told that he already knew about the situation and it would do us no good to talk to him. So, AutoNation wanted us to pay an addition $700 to the $2,500 we had already put down on the vehicle. They put me in a loaner for the evening and I was going to let them know what I wanted to do the next day. After them dicking us around with all of the crap, I was fed up and just told them I didn't want the vehicle. Come to find out, they re-listed the vehicle for hundreds less than what they gave me on the deal. What a bunch of BS. I will never be back to an AutoNation. Watch out and make sure you go through EVERY detail thoroughly!

Made an appointment for 1/12 on 1/11 and called ahead to Jason in parts to let him know I would be late because the car was being towed and tow truck was behind. Immediately noticed two things when I got there: they did not know how to shut the car off (it is a Saab 92x which has an Impreza engine and a Saab body by design and needs to be shut off with the stick in the reverse position, for god sakes) and they began to haggle to cost to do the 90k mi check up (mysteriously, the price doubled over the online dealership quote). Left the car around 11:00am and Kyle Stringfellow did not call me until 2:40 to leave a message to call. I went online because I could not reach him and the appointment was cancelled by him without explanation. Typical Scottsdale half ***** service, so far. I will keep you posted. I asked the Service Manager to call me back first thing on Saturday.

I feel disappointed : the car was delivered dirty - driver side floor mat had debris on it and backseats were dusty. There was also an empty water bottle on the floor. Also in my contract there is a $399 “Web Desking Added Option” which does not show on the Window Sticker so I have no idea what it is? The finance manager has not called me back. AND the window sticker is torn - they carelessly pulled it off. My thought when shopping at AutoNation was that they would aspire for and deliver high caliber service, but they are just another dealership and I will not shop there again. They had two weeks to detail the car and should have had the courtesy to clean their shoes when getting in to deliver the car.

Best ever experience buying/leasing a car.!! Sales people are SUPER and I would buy/lease again from AutoNation!

� DO NOT BUY A CAR FROM HERE Bought a 2015 Outback from here October 16th 2017. We returned it on October 18th within the 5 day return policy (signed contract to prove it) and it took them 2 months to get me my $500 refund. Fast forward to February 2018 and I’m still getting billed for this vehicle monthly even though we returned it within the contractually protected return period. My wife and I’s credit score dropped over 130 points from 750’s because of this. We worked extremely hard to achieve those scores as we are in our low twenties. I have been denied small loans for business expenses because of this. Also my wife and I are adopting her cousins and wanting to buy a home this year, but I don’t think we will be able to now because of this. I sent out a demand letter and if not resolved by February 15th, they will be contacted by the Attorney General to rectify the situation in court. Do NOT buy a car from here. They will do anything to take your money and do nothing to help you afterwards. Disgusted.

We live in Durango, CO, and spend the winters in Rio Verde. Our Outback has been serviced two years in a row here, and we couldn’t be any more pleased with the entire experience!

I like this dealership very much. I purchased my vehicle here and the service has been great from the start. I will be bringing it back here for all my service checks. I met with Garry Gonce, and Kyle Stringfellow and they are professionals and courteous. There might have been some others, but I don't remember all their names. Reception folks are great as well. Thank you.

Robert Prescott was knowledgeable, helpful and respectful. No sales pressure. He was ready with answers to my questions and able to help me to compare different Subaru models to match my needs.

Bo,Mr.Sanchez and Kimberlee are awesome. Best experience I have had at. Subaru Dealership. They really care about their customers.

Great people and great place. Really enjoy working here

Great experience, we got the car we had been looking for in the right condition at the right price. Everyone at the dealership was friendly and low key, they don't work on commission which changes the focus to serving the customer. Our salesman Marquan Wade was a pleasure to work with. We love our new Subaru.

A special thanks to Bo Prescott for having all yhe paperwork ready when I got there What a great team

Working with Hailey was great. she was really friendly and took care of me right away. Overall I really enjoyed my experience with Autonation and would definitely buy from them again

We shopped around for used Subaru Outback's while on a roadtrip and had found a handful of options with fair pricing on their website. We visited about 6 dealerships and used car lots before making it to AutoNation Subaru Scottsdale and quickly realized that their balance of price and quality were by far the best. They let us test drive a few vehicles and provided us with their full history (carfax, repair receipts, etc). The entire buying process was a pleasure. Fantastic staff, they were honest and helpful. Any questions or concerns we've had since purchasing our vehicle they have responded to right away.

A positive experience from initial contact to final sale. No pressure, just clear answers.

My purchase of a used Outback experience was great. Staff was exceptional.

Absolutely outstanding sales and service in every respect from start to finish! They offered the best price and were completely no pressure. I would absolutely recommend AutoNation Subaru Scottsdale to anyone looking to purchase a new vehicle. If I could rate 6 stars I would do so.

Good experience with no gimmicks and no pressure Sales person, Robert Prescott and the Finance officer Sofia Faussette were both outstanding.

Be aware of this dealership. Tried to get the new 2018 Limited Crosstrek, they gave me a quote to a car after I they asked to wait for a month. Manager was not there when he asked me to come visit the place, so the sales guy was not able to give me the deal. Also, the car they got was option 23 and not option 22 that I had requested. Later they sent an updated quote, which I was thrilled about just to find out later after noticing a different vin, it was a different car than what we were working on for a month! And the sales guy verified it it was a different car. Didn't expect Autonation to do this. As I had already bought 2 cars from Lewisville,TX Automation, and along with couple of my friends, so this was a shock. So stay away from this con dealership! Thanks for wasting my time.

As always, Gerry Gonce, my service rep, went above and beyond to be sure my Outback service was satisfactory. He is, and has been for a long time, a terrific representative for Subaru.

Expensive 60K service but necessary for the continued performance of the car

I recently bought a 2017 BRZ Limited. I got a good deal and I was given great service. Michael the sales representative was fast, prompt and worked with me on the price I was willing to pay for the vehicle and got me on my way in the new car quickly. I was in and out of the dealership in about an hour.

I have bought several cars and I have to say this experience far exceeded my expectations. The sales people and manager were extremely transparent and did not waste my time with pricing games. Highly recommend this dealership.

I was very happy with the efficient service (1 hour 45 minutes) and clear explanations that the staff provided us. He was very upfront with what needed to be taken care of today and what could wait. Not being knowledgeable about cars and the mechanics behind them, I appreciated the staff's patience and honesty. The facilities were very nice with ample seating as well.

I responded to a used vehicle ad clicking the button inquiring if the vehicle is still available. Almost immediately I got the attention of a salesperson and the General Manager. However, HOWEVER, the emails keep coming... and coming. The GM's emails were nice but the salesperson's emails were a bit too aggressive. When I arrived at the show room the Sales Manager was friendly, courteous, and not aggressive. I might have bought a vehicle from this location but the one I am interested was sold.

unbelievable from start to finish and mike in service is absolutely fantastic!

After being bullied, lied to, and pressured at other dealerships, it was a breath of fresh air to walk into AutoNation Subaru where I was treated with proper respect and customer service. Alexis and Kim made my first car buying experience as smooth as possible, and they were honest and kind people to work with. I would give this place 5 stars, but following up with the dealership to get a minor scuff buffed out of my new vehicle has been a bit difficult with some "phone tag" involved. Other than that, I would highly recommend this place if you want to buy a Subaru.

Quick, on time, helpful, easy. Can't ask for more. I love my Forester, I am very happy with this dealership. No complaints!!

This is my fourth Subaru. they are rock solid safe cars. Three of those Subies were when I lived in Delaware. The second one was a 2004 WRX Sport Wagon in Rally Blue. Driving a WRX, with that amazing all-wheel drive, in the snow is about the most fun you can have with your clothes on. Traded the WRX on a 2008 Impreza i 5-door when the miles got high. Good car, but not a WRX. Retired, moved here and found I could afford to indulge myself with a couple of gotta have cars. Bought a 2013 Mini Cooper Clubman S (automatic) and a 2013 Honda Civic Si (6-speed), but I always regretted letting that WRX go. Recently noticed the manufacturers lease offer on the base 2018 WRX and decided to check it out. Checked the area Subaru inventories and saw that AutoNation had one in Lapis Blue Metallic. Went there this past Tuesday and had a very pleasant afternoon doing the deal. Bo and Mike were personable and knew the WRX inside and out. I can't remember how many times I have encountered car sales people who know nothing about the cars they sell and Mike didn't laugh at me when I stalled out a few times on the test drive. The clutch takes up quicker than the Honda and you have to have the revs up. Dealing with Sophia in finance was also a pleasure. She explained the add-on and their benefits, but there was no pressure to buy them. I was concerned I wouldn't get a high enough offer for the Si, but the offer was in the range for the year, low miles and excellent condition of the Si. It allowed me to pay off the Honda and covered a third of the down payment for the lease. My lease payments are considerably lower than the monthly payments for the Honda. Bo sat with me in the car and explained all the controls. He even linked my phone and down loaded my contacts for me. The guy who evaluated the Honda even gave me a new WRX hat and thanked me for my service. He noticed my decals on the back window. I don't recall his name, but he is a navy vet and I thank him for his service also. So, it was an excellent experience at AutoNation Scottsdale and I am back in a WRX. I am a happy boy. People love the car and color and drivers pull over to let me through. Well, not really, but they should.

I came from California to buy my Subaru from AutoNation Subaru Scottsdale. My salesperson Raymond T. was knowledgeable about all the tech stuff in my 2018 Outback, and made sure I understood everything before I set off to drive it back to Cali. The Dealership made sure my free maintenance program would be honored in California, even though I bought it there. All the way around, great experience. Again, Raymond was great!!!!!! :)

I came all the way from CA to but my new 2018 Outback there. My salesman, Raymond T., was kind and knowledgeable. He knew I was driving it back to CA that night, and made sure I understood every aspect of the vehicle. He have me his cell #, and even called to check on me. He really knew all the ins and outs of the hi-tech equipment. Highly recommend Raymond! (The only concern I have is w/ my free maintenance. My local dealer says I don't get it free because I bought it in Arizona, but the Manager in Scottsdale says I do. I even wrote to Subaru USA, and still don't have a definitive answer. I sure hope I didn't lose that! That was a large part of my reason to get a Subaru!)

Right from the beginning the experience was outstanding with no pressure from their online sales team and finance team. Being on active duty military in another state, the process was a smooth process. Sales team member Courtney made my expectations on a 2017 Subaru Outback through email and phone call communication. Also sales team Michaela went above and beyond to provide exceptional service to finalize the process once we arrived at the dealership to officially purchase our 2017 Subaru Outback. But what made it exceptional was the heads up phone call to advise our vehicle was not ready due to options not available on the vehicle at that time. She mentioned to provide a loaner vehicle and will personally deliver our new vehicle the next day with options requested. The next day arrive and later in the day, our new vehicle was delivered to our residence by Michalea. Did a walk around and everything was as expected. Great job AutoNation Subaru Scottsdale dealership and professional staff. Chandler Family

Had a wonderful experience at AutoNation! Bo, Sofia & Mike were knowledgeable and cared about what we wanted in our vehicle, right down to the color. I would highly recommend them to anyone looking to purchase a vehicle.

STAY AWAY, I got sucked into the sleazy used car salesman trap , they bought out my leased Nissan, and got all the $$ wrong, Now Nissan Finance has thrown ,me to the wolves at a collection agency, for what was "all taken care of" Funny after my 4th email in 6 days I've still heard NOTHING. Mke Isham the "sales manager" is as sleazy as they come. I've had to go to the AZ. Better Business Bureau. "What's it going to take to get you into this car?" If I hadn't just gotten through a Chemo session and was actually thinking ,I would NEVER have even gotten that far. What do you want to bet this post is gone in 5 minutes. SLEEZE BAGS

Went to get a recall done on my 2004 outback and they took my car right away even though I was early. And had it done in like 45 mins. That's the part I like, a short wait. Thanks

Gary is the BEST!I had a problem with the A/C and not only did they hunt it down (sporadic issue), but it was fixed super fast. Love these guys!!

They had me going through a whole process I told them my yearly wage and even got a letter from boss with total and went through my whole process to get a car and until the very end of the process being ready to ship they tell me that the car won't be able to happen because I didn't make enough a year? Like couldn't you say that weeks ago??? They also responded every few hours or days so keep that in mind if your texting

What a great experience Brandon was very helpful and made it super easy to get the car I wanted. I have to say all the staff at auto nation was great. It was low pressure and they did not try to sell me anything that I did not want.I love my new Crosstrek and I would recommend them to anyone looking for a fantastic experience at buying a new car.

I previously had a Hyundai and I was very happy with their service department. Having bought a Subaru is great, but I am not impressed with their service department. When I asked about the cost of the oil change, I was told one price, but he quickly said, I'll see if I can find another coupon to help you out. I get the feeling that a different price is charged to different people. Not a good feeling. Then while I was waiting(for longer than expected) people were yelling across the store. They could not find a car. Not too professional and makes one wonder what is going on with my car??

Excellent service any time I go there all employees are at the highest quality of people thanks

This is my first Subaru. It had everything I wanted and gets better gas mileage than my past cars. This was also my first service. My experience at the Scottsdale Auto Nation with Gary was relaxing and simple. I made my appointment online. I was able to say exactly what I needed. When I arrived, everyone was nice. I liked that is a small service department. Gary checked my car and when I told him my windshield wiper fluid didn't work, he opened the hood and knew there must have been a kink in the tube, which there was and he fixed. Very nice first experience.

Haley was my Sales Rep and she was very patient with me. Answered all my questions and let me "try on" a couple different cars because I didn't know what I wanted. She was awesome!

Amazing car purchase experience. No haggling - easy offer and negotiation. Some of the paperwork was able to be done in advance via email - making the time spent at "check out" very quick. Love the car and will definitely recommend this dealership to everyone!

Gary, the service manager is excellent. He help plan work according to your schedule and budget. He is willing to break big jobs into segments if that helps with budget issues. Gary and service are excellent.

A great no hassle,straight forward car buying experience.I will purchase all my vehicles from Autonation dealers from now on.

A most positive experience. All phases of my new car selection and purchase went very well, even when I needed a car that had not bent built yet! When it arrived ahead of the forecasted delivery, I was kept in the loop! Great team work! Brenda was always there for the extra mile.

I brought my car in for routine service. They let me know what service was under warranty and were honest about the condition of my brakes. Overall great service and attention to detail. On another note, I watched as they provided excellent customer service for other clients and knew many of them by name.

I've been in the auto business for over 30 years and cant stand dealerships or their tactics but wife needed a work vehicle. The whole experience at AutoNation from start to finish was incredibly easy and professional. This place gets an A+ This is defiantly not your stereotype dealership. Great staff,great no haggle pricing,easy financing. What else could you ask for. Thanks AutoNation.

Love my Outback, 34 years as a Toyota person. In for route maintenance and oil change.

Very efficient and professional service. Will be bringing my car back there again!

i have leased 2 cars from here and had an overall very positive experience both times. i got a new car this week and was able to do 90% of the buying & negotiating process via email. How cool is that. Thank you!

The professional and personal experience I encountered at AutoNation Subaru are second to none! I contacted several Subaru dealerships. AutoNation was by far and away the most helpful, the most honest (!), the most attentive to my needs and desires with regard to what I did and did not want (they searched and searched until they found what I wanted rather than tried to sell me what I didn’t want), and the most accommodating to my schedule and needs (including driving to Tucson and returning late at night so that I could have the car for a personal trip the next day). If it were possible to give extra credit stars, I would give them. I've purchased a fair number of new cars over the years (10). Never have I had a better experience, and, frankly, I can't recall that I've had an experience as good as AutoNation.

DAKOTA, FIRST I LOVE YOUR NAME SUPER COOL. THANK YOU SO MUCH FOR MAKING THIS CAR EXPERIENCE EXCEPTIONAL. I WAS IN THE CAR BUSINESS 15 YEARS SO I KNOW GOOD SERVICE WHEN I SEE ONE. I NOW WORK FOR NORDSTROM (15 YEARS ) SO YES I KNOW GOOD CUSTOMER SERVICE WHEN I SEE ONE, THIS IS WHAT I DO ALL DAY. THIS WAS THE 4 TH DEALERSHIP I VISIT THIS WEEK AND THE ONLY ONE I DID NOT WALK OUT.CANELBACK SUBARU TOLD ME THEY DID NOT HAVE A WHITE CROSSTREK AND DID NOT WANT TO HELP ME. AUTONATION SUBARU TRADED THE WHITE SUBARU I PURCHASED FROM THEM. CAMELBACK SUBARU WERE RUDE, LIARS AND WOULD NOT GIVE ME THE TIME OF DAY. I AM NOT EASY TO DEAL WITH BUT DAKOTA DID EVERYTHING RIGHT. THANK YOU , THANK YOU , THANK YOU........ 5 STARS SOPHIA IN FINANCE WAS ALSO GREAT, NO PRESURE JUST PERFECT. NOW A PROUD OWNER OF MY FIRST SUBARU. GO AND ASK FOR DAKOTA .BOUGHT A 2017 SUBARU CROSSTREK WHITE. THANKS TO YOU....EMMANUEL ( FRENCHY)

Low pressure, team sales environment where every employee is willing to help instead of passing you off or making you wait for a particular individual

My wife and I recently purchased a 2017 Chrysler Pacifica and had Kim Carey as our salesperson. What a great Experience! No high pressure. Kim was very friendly and knowledgeable about product. She made us have a great customer experience!

good and fast service.always take my car to autonation for my service.they are the best for service. Thank you, Frederick Baetz.

Gary is the best! Has always taken care of me and the three cars I have owned and purchased from the dealership. He is the go to guy!! TY

easier than I thought - everyone involved fully informed and patient

I enjoyed working with Norman/Nathan Shafer. He was very helpful and knowledgeable about Subaru. Sophia in Finance also made the experience seamless. Great Dealership. This is my 4th Subaru and I anticipate more in the future.

After dealing with several other Subaru dealerships, AutoNation was a much needed refreezing change. I live in Tucson, so my dealings were mostly phone, texts, and emails. And with each contact, they were quick and efficient and helpful. This was such a contrast to former experiences I'd had with other dealerships, it's what made me decide to lease from AutoNation. Then they drove the car I wanted directly to my house! Doing the paperwork was a breeze! I can't say enough about how this dealership made what's usually a grueling experience a PLEASURE. Total thumbs up!!!

This dealership was amazing! Everyone there was super nice and felt more like normal people than the typical car salesmen (or, in this case, saleswomen!). They were not able to lower the base price of the car, but they did work with me to get me monthly payments around what I can afford right now, as well as giving me a deal on some protection warranties. Overall, it was a great experience and I absolutely love my vehicle!

Very friendly and knowledgeable staff. Provided water and snacks. Salesman Nathan Schafer answered all of my questions regarding possible new car lease.

I love my Subaru. Thank you Edgar and thank you Subaru!

Bob P. got the deal done in record time compared to other car-buying experiences I've had. Vehicle (2017 Outback 3.6R Limited) was in perfect condition when we pulled out the driveway. Anyone considering a Subaru owes it to themselves to visit Autonation Subaru in Scottsdale.

Service team is spectacular! Bought my Forester there as a well!

To me, Garry G., is an excellent service representative.

Purchase of my new Subaru Forester was very easy process from the start, staff was very friendly, they gave me reasonable price without going back and forward. The most important they did some additional service, like help me to return my rental car. Thank you very much! Senka

Very pleasant and the service met my expectations. Very efficient service.

I bought my new car while I was still out of the country. Everything was handled through email and a couple phone calls. Got a great price with no hassle from the dealership or the salesman. Just the oposite. My salesman, Edgar, was super to work with. Everything was handled with the utmost of professionalism and focus on customer service. When I arrived at the dealership, they had the car and paperwork ready for me.

Just leased a 2017 Forrester that I love!! The sales and finance team are amazing and work wonders with numbers! Best dealership experience EVER!!!

Awesome team, Bo and Mike were great, not only very professional and competent but also friendly and fun to deal with. Very nice facility too.

Awesome experience, would recommend! In and out fast, and we are really happy with the car.

Staff was very helpful and kind. Kyle Stringfellow was 100% honest and so helpful, ready to answer every qualestion I asked and take care of my car issue in the best way possible.

Service does an excellent job on our Forrester! Thank you. Garry, Kyle, etc.

Anthony came out to meet me as I pulled in. Normally I dread car salespeople but Anthony was great. No pressure, unassuming, and very knowledgeable. Sometimes it's hard as a car enthusiast dealing with uniformed sales people but that wasn't the case here. I will definitely be back when I get further along in my purchasing process.

Best buying experience ever .. I do not like dealerships and the whole buying experience, but this dealership is awesome. After getting burned trying to buy a outback in California I reached out to these guys. Kim was my sales person and Mike the sales Mgr. Great team you will not go wrong, look them up please. I got a better deal here than in California. I was initially looking at the Outback Limited and was dealing with this dealership and two others in California. After looking at the car in person I couldn't pull the trigger. Then I saw a Touring model someone had ordered. That was the car I wanted. Galpin Subaru had one, I gave them a deposit over the phone, 3 hrs later they sold it to someone else. DO NOT DO BUSINESS WITH THEM. I reached out to Mike and Kim again, I knew they had this same car. Mike offered me a great price, put a deposit down and flew out to get it 3 days later. I cant not review on the service dept. but as for my buying experience it was great. If your looking for a great deal, a great salesperson, contact Kim at this Subaru dealership. Thanks Again !! Linda

Had a 11:20 appointment for an oil change and got out of there in 1 hour and 45 minutes. The charge was waived by the service agent knowing the wait was excessive. He indicated they got slammed by walkin business but why not make those people wait in that they didn't have an appointment. They had so many people waiting there was no place to sit

Friendly and good service provided throughout the buying process

I have to admit, going to a car dealership is not one of my favorite things to do. My wife and I are totally pleased with our car buying experience here. Tony, Coco and John with his follow ups after purchase were great. Highly recommend this dealership.

I am from Denver but needed a few things done on my Legacy before driving back. From the moment I walked in, Gary made me feel at home. They had everything, donuts, water, fruit, wi-fi, and a number of computers to boot. I listened to Gary talk to a few other customers who came in and he was just over the top pleasent. I thought to myself, this is the right guy for the job. I hope they pay him what he is worth. I was in and out of there under an hour. I own a small business and am always impressed when I feel like businesses are doing what they can to keep their customers happy.

Courtney Barrett was great! No pressure to sell, very accommodating and informative. Love my CrossTrek!

Excellent service, and I got to stay in the shop and talk with the mechanic as he worked on my car. I learned some stuff...

My tire pressure light was on and I called if I could get appt. The gal on the phone was very kind and helpful when I went in. I went right in, they found that there was a nail in the tire. The service rep was thoughtful and asked if I wanted it fixed and it wouldn't cost anything. He finished in a very short time. It was easy. Love it!

Called the service department for a dead battery. As usual got excellent service from my service rep Gary. Great service department and exceptional service rep.

Highly accommodating. We didn't have a lot of time on our initial visit and Kim coordinated it for us to return the following morning to compete the paperwork.

Overall Experience at this dealership was amazing! Mike M. Hooked it up with a 17 STi. I freaking love the car! Everyone there was really nice and courteous and had a lot of knowledge in the vehicles. Took care of me and got out quick, went over all the features on the vehicle before I drove out of the dealership. Mike also even called to check to see if I got my car home safely! What really? Never went to a dealership where the people actually care about their customers! Definitely coming back to these guys when I purchase my next vehicle!

I like going to the car dealership about as much as most people like going to the dentist! I even work in sales, but can't stand the high pressure atmosphere. The team at AutoNation Subaru has changed my mind on car buying! They were top notch, no pressure, understanding and very accommodating. I would highly recommend anyone to go buy their next car there. Mike and Elijah were so awesome! I can't wait to go get my oil changed to stop in and say hi!

We had an appointment and the service department staff was very helpful and courteous while we were there. They got us in and out they are great and always helpful.

My service manager, Eldon, took care of me and my vehicle. Dropped my car '93 Olds Silhouette van for oil gasket repair and drove away with a 252-mileage loaner!!. Eldon called the warranty company and pointed out to the inspector other items that may be covered for repairs. When my vehicle is ready, no pressure to immediately return the loaner. Now my vehicle is purring happily. May get 2 more years out of my van.

Very pleased with the buying experience. No pressure from the staff.

Autonation clearly wanted my business. I knew what car I wanted (WRX Premium) when I started visiting dealerships. The salesperson, Dakota Heilman, quickly grasped that I knew what I was looking for and worked with her manager to find a car that fit my needs. They found the car at another dealership, made a swap with that dealership, and had the car cleaned, prepped and ready for me to drive home within two days. Dakota Heilman did an excellent job of finding out the particulars of what I wanted and making the deal at a price I was willing to pay. If you are sick of high pressure salesperson who try to push you into options that you don't want, see Dakota--she is a breath of fresh air.

Michael Minick is the best. He got me into the car of my dreams!!! Couldn't be happier and recommend Mr Minick to all

I have taken my Subaru Outback to Gary for 10 years! My car is as good as new! The next car that I buy will be from this dealership.

I have no complaints, have been coming here for years.

Thanks to the team at Autonation Subaru for helping us buy our CPO Forester. This is the car we needed and wanted for our move to Colorado. They gave us a fair price for our trade in and honest when the all weather floormats were missing. We appreciate how easy the experience was.

Excellent service from start to finish. Couldn't be happier. Thank hyou AutoNation Subaru Scottsdale!

The buying experience was so great, I really got what I wanted and no one on the sales team tried to push a car on me. I will continue to do business with Auto Nation as long as they keep doing the same great work they do now.

How Ice, made my Dreams Come True! Few weeks ago my girlfriend and I, decide to take a trip to Maryland in our brand new WRX. Sadly we hit a patch of ice and it would forever change our lives. The car I had for only two months, and spent countless hours on, and so much money. Is not totaled and will be forever out of our life. The insurance was covering the accident, but none of the aftermarket work or parts I have put into the car. So now I had to start all over, and spend more money on a new car. My previous car salesmen stayed friends with me after the purchase of the WRX, heard about our accident, called to make sure we were ok. He worked as hard as he could to get me in another car ASAP and even drove out of the city limits to pick up a car he thought I would love. I went down to “ the previous dealer” and it just wasn’t going my way. It looked like I wasn’t going to be getting into an STi, which I wanted to since I spent all this time making my WRX into a STi. They did say they can get me into a car I was in previously, but I didn’t want to start from scratch again. I then remember a message I got from someone in my car club on Facebook (Simply Subie Arizona) that he can beat any deal out there. So I sent Andrew Tackett a message and we set up a time and I found myself at AutoNation Subaru in Scottsdale. I got there and he was wrapping up with the previous customer, and normally I have no patience, and I already saw the car that he brought out front for me. So I knew he thought of me, he just wasn’t ready yet. So I asked if anyone else can help me, then Mike Minick walked up to me and instantly recognized me and said you're just here to see the STi right, come to find out that he is also a member of SSAZ. I was so new to the group, I only knew a few people. He even mentioned how sorry he was about losing my car and joked about adding all my stuff to the STi. Which was my plan all along and just showed me that I wasn’t just a Paycheck to them, but was a person. Since I already knew everything about the WRX, I just wanted to know the difference from the WRX to the STi. Mike walked around the car and showed me everything. He was showing me a Pre-owned car that looked brand new and the only damage I can see or find was a scratch on the rear bumper. The previous owner even left the plastic on the radio. So to me I was just buying a slightly new car. It had less miles on the car then my WRX. I test drove the car and instantly feel in love. I had my girlfriend and son with me, so I let them walk around the car and see it. My son was so excited about the trunk wing, and this time, my girlfriend was there to see everything and all the options. She loved the car from first glance, she saw it before me as we pulled in. She said it was perfect and was customized to just me. Then we opened the door and she saw the interior, I can see her eyes just sparkle. I had a feeling we found our car. Next part is what everyone fears, the negotiations and back and forth. But it went simple, the car was already marked 3k off what the mark was asking for, which I thought was a steal. I did do some haggling, and got the price into a range I felt comfortable with. So for $8 more dollars a month compared to my last car. I had a STi…..SOLD! They even agreed to fix a dent we later found on the rocker, install my previous exhaust, and add some tint on the windshield. They went above and beyond what I expected. Andrew even threw in some shirts and an cargo net for our car. The process took maybe 5hrs. I couldn’t believe it, no hassle, no fussing around. I could tell they really did try to make sure I got into this car. A car I was drooling over since I was 15, I’m 33 now. I was next brought into the Hotbox I call it, the additional sales part and final signatures. I sat down with Anglee Brown and we began the add-ons part. I wanted extend warranties on my last car…but I couldn’t afford it I was told by the banks. So I let her know what happened last time, and she looked at me and said hold on. She found a way to lower my monthly interest and payment, I mean what else could you ask for! We went over every option that was available and things I would want, she never once made me feel like I had to have it. I ended up getting everything I want and got an additional 5 service (Oil Changes for free). I ended up getting the car of my dreams, a car I wanted 2 months ago, the car I thought I was getting into a week ago…for $33 more a month then my last car payment. I left the dealer with so much joy and smiles. I had my family with me and they all made sure we were happy the entire time. As I was driving off the lot, it hadn’t hit me yet. But pulling into the restaurant to celebrate, I heard the car “RUMBLE” and I just broke down into tears….I owned a STi!!! Thank you AutoNation Subaru, Mike, Andrew, Anglee, and anyone else there that made our purchase perfect! Proud Owner of a Fully Loaded, 2016 Black Subaru WRX STi Steven Russo DeadPool is Back!!

I have used the Scdl. Subaru service dept. since I have gotten my Subie! I have found that they have always been truthful and helpful---especially Asst. Svc. Mgr. Garry Gonce! I also appreciate that they are open on Saturdays. My only complaint is that they should have built a larger building/lot when they moved to FLW---they are really cramped in this location & now there are no empty lots to expand.

This is the second outback we purchased from Auto Nation and have been completely happy. Mike Minick was able to get the last brilliant brown Outback Touring on the west coast.

The service rep. was friendly and called me when an additional item was discovered.

It was so easy and they really worked hard to get the numbers I wanted

Always helpful and accommodating to busy schedule.

AutoNation Subaru does a really outstanding job. They have always treated me with courtesy and professionalism

I went to get my car fixed since the battery died. A month ago I went to camelback for the same problem and they refused to give me a new battery. I was hoping autonation would help but they did the same thing as camelback which was not replace the battery since there was nothing "wrong". I had to go all the way down to Chandler Subaru Superstore which was 46 miles one way.

The dealership and service has been very professional and helpful.

Just bought a used Outback from Autonation Subaru Scottsdale last weekend - great experience - Otto is the best!

Was greatly satisfied with the service and advice I received from Auto Nation Subaru.

I bought my forester here in 2014 it was a pleasure working with the sales department but the Hero of my story is Eldon from the service department always has a smile on his face and gets the job done he makes getting an oil change a pleasure. Eldon still understands customer service. Thanks Eldon!!

Well run Subaru dealership; low key salesmanship. Dealer provided after-sale followup on tech details of a new Forester model.

great dealership.great people.excellent experience

Great experience here at auto nation, Michael the manager is a absolute straight shooter that was a pleasure to do business with!

Had a good experience buying my 2013 Outback there. Service department has been outstanding! Their expertise, demeanor, and generosity engender more loyalty than I have ever had toward a commercial establishment.

I bought my BRZ from Auto Nation back in November 2012. It was a pretty painless transaction because at the time, they only had this one BRZ and the price was the price. The sales and financing staff were knowledgeable and friendly with no high pressure. The initial service costs were very reasonable due some promo offers, etc. I recently returned there for an oil change and new windshield wiper blades. The bill? $116!! Pretty pricey in my book. $44 for wiper blades? I had new blades installed on my Chrysler Aspen at a dealer recently for half the price - $22 and I thought that was high. The oil change was $78. They gave me a $6 discount coupon. Whoop dee do! I won't be returning here for any additional service on my BRZ especially considering that I live nearly 2 hours from this dealer. As an aside, they are always courteous and I like that they wash and vacuum the car before returning it after the service is completed.

I found my Subaru Outback online and A to Z really loved the experience at Autonation. Anglee was my sales manager. She is top notch, exhibits the highest amount of professionalism, and knows her cars. Thanks, Autonation!

Angelee is a wondeful sales woman. No pressure took time and had options and was very knowledgeable. Hope she is there for my next Subaru purchase. Love my car

Scheduled oil change thru warranty. In and out service.

Great location, easy scheduling and very attentive Service Reps.

Always a good experience. Eldon knows who I am and knows my Outback. I don't know how he keeps it all straight with so many customers, but he does. Thanks for everything, Eldon!

Second oil change for my new forester.Everyone was great, I was in and out in an hour, with a complete list of services, they even washed my car when it was done. Thanks autonation Subaru, we'll be back!

One of the best dealership experiences I've ever had! I felt no pressure with anything and everyone really wanted to help me out. Anglee was very knowledgeable and sweet. Highly recommended!

Car buying experience was good, and the customer service and attentiveness by Anglee was excellent. Thank you.

No nonsense. Straight-forward paperwork. Everyone courteous.

Buying my Subaru from autonation Subaru was the best car buying process that I had ever had and I buy a new car every year I will be going back

Ron Chalene was an outstanding sales representative. He answered all our questions and was very informative and patient while we compared the Outback and the Forester. Tony White was very helpful with finances. We had a very positive experience with the dealership. My mother is seriously interested in the purchase of a Subaru SUV and said she will drive out of her area to go to Scottsdale Subaru because of my experience.

Shelby was patient as I sat at her desk for hours debating on if I wanted a new car.

Subaru Legacy runs like a luxury car! Give credit to Consumer Reports for convincing me to purchase the car. Its review is accurate.

Gary's unsolicited minor dent repair service contact was much appreciated

I went to the dealership with very specific requirements and the whole team worked with me to get the exact car I wanted shipped in from another location. I was never pressured to buy something else which was what I was afraid of. A pleasant transaction all around.

They went out of their way to order me the car I wanted and were very helpful in getting Me what I WANT and not just what they have to sell. Most dealers (I do not believe ) would do that. They are interrested in instant sales. They still gave me the deal thay they would have givin me for a car in their ready stock. I am very happy with their SERVICE for me.

Mike Minick is the best he truly finds the perfect subaru for your own personal needs! I love my crossteck and I wouldn't have picked a better model for me and my family.

The buying process went smooth! Hollis Adams and Tony (the finance guy) gave me a great deal. I could tell that they were really trying to help me get the best deal possible. Highly recommend this dealership!

I brought my Forester in for its first service. It was no muss, no fuss. In and out in an hour, fresh fruit to eat in the customer lounge, pleasant people and a chance to come in out of the heat. It worked fine for me.

After shopping for many month, and looking at many models including, I just bought a new Subaru Forester. I love this car. And my experience with this dealership was about as hassle-free and upfront as anyone could hope for. I would (and will) recommend this dealership to my friends, and this car is one of my all time favorites. I love it as much as my old Isuzu Trooper and my BMW 5, and more than my Toyota FJ.

Garry is very helpful and makes everything easy. //////////////////////////////////////

Kyle was my service agent and he was very helpful.

Had to tow my 2007 Subaru Legacy car in for an extensive repair. Never met the Service writer before. I had the AutoNation extended warranty so he had to coordinate the repair approval process with them. He called me when my car arrived (2 days prior to my scheduled appointment). He worked on my car ahead of my appointment (1 day early). They fixed it and was able to get the car back early. Was extremely knowledgeable and professional when we came to get the car. Would absolutely recommend AutoNation Subrau with no doubt they are competent, caring, go the extra mile Service Dept team!

In for a minor service, ASM Gary got me in and out fast and updated me while they were performing the work. This dealer has been excellent since the first time I came in shopping for a car. Their parts specialist, Jeremy, was very knowledgeable and helpful with questions I had.

Had the best car buying experience ever. Thank you Peter Zarate!

I came in with a somewhat unusual problem, my parking brake was not working. Eldon and the crew diagnosed the problem promptly and since it was not a common problem, had to order the parts. The parts arrived as promised, an appointment was made and the car was repaired in less time than quoted. I couldn't be happier, Thanks Eldon!

Geat experience. Friendly sales. Not pushy. Transparent pricing and communication.

Went in for routine service with the current offered coupon, and Kyle (Assistant Service Manager) went out of his way and offered up greater discout coupon.

We were very surprised at the ease of scheduling and the time it tool to have our Outback serviced.

I never thought I would give 5 stars to a dealership, but this one deserves it.

My 2015 Outback was in on a recall notice regarding the emergency break. The repair work was done on a timely basis, and the agent spent several minutes answering my questions regarding other vehicle items. This was appreciated, as my car is relatively new and I still had some questions.

My purchase was a cash deal, it too way to long before I was out the door

A general manager that knows how to mange things and people with class.

Very pleased with my experience with Mike Mallon at Scottsdale Subaru. All my questions were answered and my new Forester arrived on time and exactly as I wanted it.

Hollis was extremely knowledgeable about the WRX I bought. He knew the ins and outs of the car and how to get the best pricing on both the car and insurance. The facility itself was well kept and everyone was very pleasant.

I recently decided to purchase a Subaru Outback and a friend referred me to Mike Minick at AutoNation Subaru in Scottsdale. I have purchased several cars in my life and have always disliked the "games" that some dealerships play. The whole team at AutoNation Subaru were up front and made the whole process stress-free. There was never any pressure and they were patient with my questions, concerns and the 3 hours it took for me to decide on the color Outback I wanted to purchase. Once you purchase the car, they don't forget you. Mike has contacted us a few times to make sure we're happy with our Outback and if we ever need help with any of the features we can always contact him. Thank you Mike, Brian and Tony for everything!! This is by far the best experience I have had purchasing a car!!

I would highly recommend auto nation Subura to buy a vehicle.

Great service, no pressure, highly recommended. Hollis took care to make this a smooth process.

Went to purchase my first new credit and everyone was very friendly and helpful.

Within one week, my husband and I were able to buy a new car for our new little family that we needed. We are expecting our first baby in 2 weeks and they helped us to get this within that time frame! So helpful and so appreciative for them!

Let me start by saying, that I LOVE my new Subaru WRX! The sales process was one of the best experiences I have ever had, from the initial contact via online inquire to the vehicle delivery. Ron Schuler is hands down the most professional and courteous salesman we have ever worked with! I am proud to say that I am not only a new member of the Subaru family, but also a member of the AutoNation family as well. Thank you Ron, and the entire autonation subaru staff, for all of your professionalism and kindness! We truly are grateful for our new WRX! -Brandon & Joanna Simons

As you can note by my age (78) I have purchased a lot of cars in my life. My experience at THIS dealer ship was by far the best experience I have had in recent memory. From the time I entered the sales office to the time I left I felt welcomed. My sales man Santos Guerra was extremely easy to work with, he had good knowledge of the vehicle I was interested in (Forester), in fact once we had agreed on the deal, he drove to another location to retrieve the car I wanted and had it cleaned and filled with gas before I left that day., thats what I call service. Any other dealership would have had me come back the following day to pick it up. From the manager Dave to the Financial manager Tony and not to forget Carol the customer relations manager, I truly felt that they wanted me to be a part of the Subaru family. Know I know they wanted to sell a car, but I FELT that they wanted ME to have the car I wanted at a price I could pay (a great deal). I would encourage anyone looking to purchase a Subaru to visit this dealer if you are looking for a great experience EVEN if you are just looking.

The salesman was extremely helpful. He wasn't pushy, and listened to what I was looking for. I was very happy with the salesman and his attitude. I will be going back.

Great place to purchase a car and to have a a hassle free car buying experience!

I was in the process of looking for a new car as mine was totaled. Sales staff was eager to help in finding the car I was in search for. Sales staff remained in contact throughout the process and assisted in finding a happy medium across all parties. Overall, a positive experience with my first car purchase.

Salesman Richard Rollnick was a pleasure to work with. His patient, helpful, knowledgeable, no pressure style made this my best car buying experience ever. I love my Subaru Legacy.

That was a great car buying experience I just had! I got my dream car, a WRX, with single-digit APR financing (for me that's huge), some cool advice, and even some modding ideas and a modder referral. I'm not going to void any warranties but it's fun to know what my options are with such a fun car. Also, I love this car! Glad these guys didn't blow any smoke, they're very friendly and polite. If your getting a WRX, ask for Hollis. :)

I got the car of my dreams (WRX), financed with single-digit APR, got great advice and even a referral to a local modding shop! This was a blasy, and I'm a fan! If you're getting or looking at the WRX, ask for Hollis, he's the man.

That was a great car buying experience I just had! I got my dream car, a WRX, with single-digit APR financing (for me that's huge), some cool advice, and even some modding ideas and a modder referral. I'm not going to void any warranties but it's fun to know what my options are with such a fun car. Also, I love this car! Glad these guys didn't blow any smoke, they're very friendly and polite. If your getting a WRX, ask for Hollis. :)

Absolutely the best service department I heave ever dealt with. Service people were fantastic, facilities were great and really enjoyed the coffee and doughnuts.

Our salesman Ron Chalene went out of his way to assist us in our car buying. He was helpful without being pushy. He worked hard to find the car we were looking for. He has had good follow up after the sale and delivery was complete. We had a scratched window film that was take care of immediately. He even filled the gas tank.

Everyone was very friendly and very helpful, especially Austin. We purchased a 2016 Subaru Outback. We had the services of an advocate, a certain 'Car Insider' that I am sure helped everything flow smoothly and quickly and whom recommended AutoNation Subaru Scottsdale as one of the two best Subaru dealers in the whole Phoenix Metro area . The facility is modern, clean and there was no pressure. We are looking forward to having our maintenance down there. We spent many, many hours researching the Outback and it should be a super vehicle for us. We are very happy with it.

THANKS FOR HELPING ME FIND THE BEST CAR I ALWAYS WANT

Found the car I was looking for on the internet. Called the dealer,Autonation Subaru in Scottsdale. I had already printed the carfax and took it to the dealer. The car had been pulled up to the dealer's door ,running and waiting for me to test drive.. They gave me a fair trade in on my truck and in was driving out the door with a full tank of gas. I need a second car for my daughter. Jeremy is currently looking for me. I would ( will ),definately buy another car from from Autonation Subaru.

It was a pleasure to do business at Autonation Subaru Scottsdale

I knew this was going to be different. when I wasn't accosted the moment I arrived on the lot. When the salesman (Santos Guerra) courteously approached me, asked what my needs were and proceeded to deliver on what he said. Which was: " I could get aggressive pricing on the Limited vs. the Premium". Not many dealerships have actually delivered on what they had promised, Scottsdale AutoNation Subaru is an exception. They did what they said they would, The entire staff: finance, sales, closing, (Tony was Awesome) etc was very forthright and professional. Did I mention that there were No Dealer Add-ons? How refreshing to find a dealer that doesn't have to resort to this practice to recoup their "low prices" they advertise. I commend Scottsdale AutoNation for not doing this. Thank you for the 3 hour purchasing experience!

From the time I arrived at the dealership and being able to look around on my own for a few minutes, I was not accosted and pressured in any way, I knew this was going to be different. It was. Friendly, courteous, and Honest about what could be done. why Honest? Because hey did what they said from the very beginning, that they could make an aggressive deal on a Limited as opposed to the Premium and be at or near same cost. No hassle financing, I spent a relativley short time at dealership beginning to end, (about 3 hours). Did I mention they DON"T have any Dealer Add-Ons? Well, they don't, other dealers can quote low prices but get their money on the unnecessary add-ons. I highly recommend this Subaru Dealership (AutoNation in Scottsdale, AZ).

Great experience, easy to buy --- will be recommending to those close to me. David Miller in sales was awesome.

From our first test drive until the financial paperwork was completed we experienced great customer service. Santos went above and beyond as he took the time to show us how most of the bells & whistles worked on our new car as my wife and I are still old school. We were very happy with all the employees we worked with.

PROFESSIONAL and FRIENDLY and NO SALES PITCHES ! HELPED ME SET UP BLUE TOOTH TELEPHONE, STARLINK, and RADIO/INFO SYSTEMS.

Amazing Customer Service from the moment I parked my car to the moment I left. The salesman Hollis was extremely friendly, knowledgeable and professional.

Austin and the crew were fantastic. We came up from Tucson because Tucson Subaru doesn't sell cars on Sunday. We traded my wife's 2015 Dart in on the Impreza and got a *much* better car for the money. Everyone was very helpful, the facilities were top notch, and doing the deal was easy.

great facility,great crew,was a freindly atmosphere.No pressure sales,great deal on our new car,i would recommend this dealership to my mom

Perfect. Great service. Loved your dealership. Helped me pick out the car i really loved. If you go there ask for Ron Schuler. He helped a lot.

Bought my first subaru here. Logan and ward were very helpful and knowledgeable. They keep it simple and don't try to skew the situation with sales pitch.

Best Subaru store in Az. I have been to all of them and this one stands out by far. Solid sales staff, Management always helpful, and the service department is award winning.

Very easy to deal with and little noise along the way. I bought this care remotely for my daughter and felt very comfortable that they care about their customers.

Bought new car. Nicholas was the sales person. Very professional, helpful, knowledgeable, and put in extra effort to locate vehicle I was looking for. This dealership offered best deal and trade in. I would recommend Nicholas to any person interested in buying a Subaru.

The staff at AutoNation will make your car search simple. Everyone at the dealership was friendly and helpful. They weren't scared to do better than their competitors. These guys go out of their way to meet the customers. Talk to Richard Rollnick if you are looking for a WRX or STI as these are his specialty. I went from Tucson to Scottsdale(almost 2 hour drive) to get my WRX. Don't settle for a mediocre car buying experience when looking for a Subaru. Stop by AutoNation Subaru in Scottsdale!

My husband and I purchased a 2016 Subaru Impreza 2.0i Premium. We decided that we wanted to upgrade. AutoNation Subaru allows for a three day grace period to decide if you want to keep the car you purchased. So we went back down to the dealership to swap it for a 2016 Subaru Legacy 2.5i Limited. They were more than accomidating and friendly. We love our new Legacy and the way AutoNation does business.

I dealt with many dealerships during this car buying process. I chose automation Subaru because the salesman was friendly and professional. This something I can not say about a few other dealerships. He went out of his way to help me and also gave me the best price. The actual buying process was simple and easy.

I dealt with many dealerships in an attempt to purchase a vehicle. This dealership had the best price and the friendliest salesman.

I recently bought a BRZ from Will Chesney and he was amazing! I've been talking to him for about a month on and off until he made an offer that made me go, "Wow, I gotta go check it out!" And that's exactly what I did. Will let me go out on a test drive and made the process pretty smooth and easy. The only thing I wasn't a fan of during the process was the finance department. That could greatly be improved and for my day to end with them before riding out with my new car, I really wish it wasn't. My recommendation for future Subie buyers out there, get a car from here, it was great. But I really recommend you get your own financing. Just my 2 cents. Facilities was alright, nothing special. Wasn't big or fancy.

We drove down from Tucson, Ron and Eric had everything ready and in order to speed things up as much as possible. We have 2 small children so we really appreciated it. The process with the sales men was great. We had a few people ahead of us in the finance department and we had to wait awhile but everyone in the office was so sweet to our kids. Thank you all so much!

It was great working with Nick Glyman. He was professional and helpful....also very pleasant. Best car buying experience I have ever had.

Good, honest friendly service. Will bring my car here for all future service needs.

Was the most straightforward and best car buying experience I've had. Big thank you to Toni Fuller and Dave Miller.

Great buying experience. Ron Schuler was very attentive and helpful. Would definitely go back to them.

i found a great used car and contacted this dealership about it. over the course of 2 days, i talked to the salesperson about it via phone, text, and email. i agreed to come see the car at noon the next day, which was a 150 mile one way drive for me (which they knew). i got confirmation from the salesperson, and also a call from a sales manager thanking me for my interest and also confirming my appointment for the next day. next day, i head out of town to keep the appointment, and 15 minutes from the dealership i get a message from the salesperson "i hope you haven't gone very far yet, but we sold the car you were interested in. sorry about that." UNBELIEVABLE!! they KNEW i had a long drive to come see the car, KNEW i was VERY interested, and this was how i was treated! i called the saleperson, and asked why they would do this to me? i was told "you hadn't committed or given us a deposit, so we were free to sell the car". now that may well be true, but never ONCE did anyone bother to ask me "would you like to put down a deposit?" or tell me "since you have a long drive, i need to let you know there is a chance the car could sell before you get here if you don't give us a deposit to hold it". BUT NONE OF THAT was EVER said. i called again later and asked to speak to the sales manager to voice my complaint about how i was treated. i was told i would receive a call back. and of course, i did not get a call back. no apology, no offer or any interest in trying to do something to make it right, NOTHING. 5 hours, 240 miles, and half a tank of gas - wasted - thanks to crappy customer service. easily the worst i have been treated by any car dealership that i have ever done business with. totally disgusted.

I had a excellent experience buying my Forester from AutoNation Subaru. The sale rep Ron Schuler explaining the product. He did not pressure me for a sale and was extremely knowledgeable about the product which eventually led me to the purchase. He has been extremely helpful since the purchase with check ins to insure I am happy with the vehicle and if there are any questions I have.

From beginning to end customer service and knowledge of Subarus was TOP NOTCH! Will definitely keep Autonation Scottsdale in mind for future car purchases!

Gary at Auto Nation Subaru is the most reliable and thorough service I've ever had. I especially like the effort he made to arrange a combination of repairs and toutine maintenace to reduce duplicative labor steps and rhereby save me $$.

We purchased a 2015 Forester at Scottsdale Auto Nation Subaru. Sales person as well as the manager were knowledgable and polite. We got a fair price the new vehicle as well as for our trade-in. Finance person was also polite and efficient. Overall experience was excellent.

It was a pleasure purchasing my 2015 Forester Limited from the Scottsdale Subaru dealership. Extremely helpful salesman Nicholas Glyman

From the time I scheduled a service appointment, with Gary Gonce, over the phone right through to the last stop at the cashier the service was super. Everyone I met was super friendly, very knowledgeable and courteous. Whether at the coffee machine, the service writers desk, or in the service bay. I would not only come back for service but would highly recommend AutoNation to anyone.

I had been looking for a brz in the vally for quite few days,and AutoNation Subaru is definitely one of the best dealers you should going to,didn't trying to sell me anything,nice customer service.

Excellent service - even when the new used auto broke on the way home. Repairs were timely and very efficient. We are grateful to all of the staff. I sent an e-mail message a few days ago with greater details and Michael responded back to me.

Good service. Only complaint is that I felt i had to wait alot.

Worst experience I've ever had with a car dealer... First a bait and switch on financing, followed by an unpleasant experience to make things right, and now I'm sitting here for over an hour at the dmv because I was told I would be getting new plates (with me reconfirming info multiple times) yet when my registration came, it had my plate # from my trade in. This wouldn't of been a problem if the dealer didn't already destroy my old plates. Tried calling my sales rep to rectify the problem and he basically said it was my problem and not his... Hence why I am sitting here at the dmv as I write this. Only buy from this dealer if you want to waste countless hours of your life because of their incompetence.

I purchased my second car from Auto Nation Subaru in Scottsdale. Richie R. was my salesman for both purchases, he did an excellent job. Any questions I, or my husband had he answered. He was very helpful and made us at ease in the whole buying experience. I would recommend him for your next or first car buying experience, he's great. And the dealership as a whole was a great place to visit. I give them five stars.

My salesperson, Richie, was very knowledgeable about the product he was selling and was able to help me compare similar vehicles. He was patient and helpful in my car buying experience.

I recently purchased a '15 Subaru WRX from AutoNation Subaru Scottsdale and Richie R. was my salesman. The overall experience of buying my first vehicle couldn't have gone better. Richie had all the answers to my many questions and made me feel right at home at the dealership and in the car. I do a lot of research on my own when it comes to big purchases and even though the WRX pretty much sells itself I probably would not have bought that car if it wasn't for my awesome salesman, he knows his stuff. Thank You for the wonderful experience and I am loving my new car!!!!

I recently purchased a '15 Subaru WRX from AutoNation Subaru. After receiving several bids from other dealerships for a price on a new WRX, AutoNation Subaru provided me with the lowest bid. When they were unable to provide the WRX with a sunroof and a manual transmission, they offered me a WRX with a sunroof and an automatic, a $1,200 upgrade, at the same price they quoted me for the manual. With a minimum of negotiation and no hassle whatsoever, AutoNation Subaru made a deal that was several thousand dollars below MSRP, not to mention several thousand below invoice. I would highly recommend AutoNation Subaru to anybody in the greater Phoenix area whose in the market for a new Subaru. It's worth the drive from anywhere in the valley. In fact, even if you live well outside the valley, it's well worth the drive.

Another great experience....a no non-sense, upfront and laid-back atmosphere with the KNOWLEDGE and service to back it up. Most other places I tell them about the Outback, but Jeremy knew his stuff.

Dealing with Richard was a pleasure. He honored everything discussed with me and made the buying experience simple

After 13 years I found myself needing a new vehicle ASAP. I was not expecting to purchase a Subaru. I really liked the Forrester and Michael was very polite, helpful, and patient. I got an excellent deal on a vehicle I have been very happy with, it's already been on its first road trip with no issue. I also had the windows tinted. The service department was another plus and I am sure that I will continue be treated well as I return for maintenance.

Did 15K service. Were very friendly and fast. The work was very good. Even washed the car.

Fast, courteous, accommodating. I am a snowbird and we purchased a new 2015 Outback just prior to coming down to Phoenix for the winter. I needed a first service inspection and was able to get in on the spot to have that done together with an oil change and tire rotation. Also picked up my body side moldings that had been on order for 6 months!!! Pleasant experience.

The Reason I Love my Suburu. Autonation Suburu. Perfect Service.

It was easy with absolutely no pressure. For car buying, it was a pleasant experience.

Excellent purchasing experience at Autonation Subaru Scottsdale, thanks to Jonathan Hennke and his management team. Rather than a sales pitch or just another customer, Jonathan displayed compassion to the customer/driver experience with attention to our needs and future family needs. It was an easy choice to stick with Subaru for many reasons, but the sales experience kept us there. Thanks Subaru team!

Be very wary of what you believe when they talk numbers to you. Signed a contract for 4.5% Apr and now, three weeks after sale, they are coming back with modified terms that changes my payments pretty substantially... In a negative way. I am very unhappy with the turn out. love my car but not the flip flop I'm getting. Tis a big shame cause I left the dealership feeling like I finally had a good dealership experience to find out it was all a lie to get me to drive off the lot with their car. Big disappointment.

Richie Rollnick was excellent in all aspects! Attentive, well informed, honest, technically skillful etc

These guys rock!!!

Our family van was totalled, suddenly leaving us without our family's main transportation. We called AutoNation. We worked with Ward Bizzell. After visiting another dealership, enduring an advertising scam, major dishonesty and really BAD vehicles, we were pretty "punchy". AutoNation worjed with us, Ward was professional, patient, and a pleasure to work with. By the end of the weekend, we had a certified used 2007 Ford Expedition. Car shopping is a pain, but there are diamonds in tge coal bin, so to speak.

Fast and easy service and down to the price your looking for

It's been 16 years since I bought a new Subaru. Working with the folks at AutoNation Subaru was easy. Ask for Chris Tilden!

The way the Roether family and by association the United States Army has been treated during this transaction is dispicable. Do the right thing. You know you have done wrong.

I can't believe that your business has tried to pull a fast one a young man serving his country. SHAME ON YOU AND YOUR COMPANY! UNAMERICAN!!!

The way Auto Nation Subaru Scottsdale treats our Military is horrible. How dare you do this to the ones who willingly go out and risk their lives for your freedom!!!!!

In less than two hours we found the perfect car, agreed on the price, agreed on the value of the trade and told them we would pay cash. Three hours after that we left with the car. What a finance hassle. And we paid cash. We actually had to walk out of the finance office. Then we went to the bank, got a cashier's check, returned and gave that to the salesman. They said it would take up to 10 days to clear. No problem we will go elsewhere. But wait! They took the cashier's check and we drove away with the car. This was seriously messed up. And they wanted me to sign a backup contract before I was allowed to go get the money to pay cash... NOT! They said it protected them. What about me? No they said, it doesn't help me in any way. Finance is seriously messed up at AutoNation Subaru. Great dealership, great salesman, Ron, great car, lousy finance department. They are using the AutoNation Ford finance department across the street. Two hours to find and negotiate the deal. Three hours more to pay cash. P.S. Pack a meal if you want to do a deal with them.

Best Dealership and excellent customer service. This is the first time I've ever bought a sports car from an actual dealership and they worked with my credit in getting a car. I was able to put Zero down and drive away in a 2010 VW GTI. They will work with you regardless of your credit score. i recommend to ask for Ian.

Bought a 2015 Subaru Forester from Subaru Scottsdale. Steve was fantastic, no headaches, no stress and they had the car I was shopping for!

they are very good. got the car i wanted on special order.. took a bit of time but totally worth it

I recently bought a Subaru Crosstrek from AutoNation Subaru in Scottsdale, AZ and the service we received from salesman, Richard Rollnick was fantastic! From start to finish, Richie did everything to accommodate my special requests ! He made our car buying experience very pleasant and easy! I am loving my new Crosstrek and would highly recommend Richard Rollnick and AutoNation Subaru!

I had a fantastic experience with AutoNation Subaru. Richard Rollnick was our salesperson and did everything possible to meet my needs! He was fantastic from start to finish. Couldn't be any happier with the service I received. I would highly recommend Richard Rollick and AutoNation Subaru.

For three months I searched the internet, and contacted several dealerships telling them very specifically what I was looking for as well as how I did not like shopping for a new car... The ONLY dealership that responded with the exact car I wanted was this one....

Very helpful and nice to deal with on my new car. I wouldn't go anywhere else. Love my Subaru.

Last weekend, while driving from Prescott to Scottsdale, our tire indicator light went on. We stopped, put air in the tire...light still on. Called AAA to check the tire, and they put the spare on. Light still on! We did not want to return to Prescott without having the matter attended to. We found AutoNation on line, and on Monday called for an appointment. We have always had our Outback serviced at Tim's in Prescott, with total satisfaction. The "gatekeeper" who answered the phone was courteous, professional, and gave us easy to follow directions. The dealership took care of the problem in a most timely manner. Garry Gonce very clearly explained to us how and why the situation had occurred. At no time did anyone attempt to convince us that we needed new tires to be safe on the road. We were very impressed with the professionalism of the service department, and the outstanding customer service rendered to us. Prior to retiring, I had worked in customer service and sales for a very long time...and I truly appreciate good customer service! Thanks for being there for us. Lorette St. Hilaire

As far as dealerships go, these guys are very reasonable. They sorted through the financials quickly whilst negotiating a better interest rate on my behalf, and I drove away in a matter of hours. Both the trade-in and the sale price was reasonably fair. Only lost a star because they forgot to return my driver's license amidst all the paperwork.

I first purchased a new Crosstrek and after two weeks my wife and I decided we needed a larger vehicle. I returned to the dealer and explained that I wanted to exchange the car for an Outback. I expected to get a hard time, but to my complete surprise they showed me their latest Outback they just received. I drove it home immediately, no fuss, no argument at all. They were the most pleasant people I've EVER encountered in a car dealership. Each person was an exceptional, knowledgeable and friendly person. This Subaru dealer should be the example for all dealers. I will never go to any other I've found the PERFECT dealer, and the perfect car.

Dave Miller was informative and patient while my son and I tried to figure out which car would best meet his needs. Dave took my son and I on numerous test drives, and was more than willing to go the extra mile to ensure we were making the right decision for us. The buying process was low key and and respectful. We agreed on the vehicle, came to terms on the price - and all is good. I would certainly recommend working with Auto Nation Subaru, and specifically with Dave Miller.

My experience was better than expected. No pressure, great information, quick response to my initial on-line request and respectful follow-up. The sales person and sales manager, Michael and Ryan, were helpful, honest, and straight-forward, even when I took several weeks to buy.

Great car buying experience! Dave was awesome! Really easy and fast car buying experience.

Richie Rollnick was awesome. He was pleasant, professional and never made me feel pressured. I would highly recommend him. Thanks so much for restoring my faith in the car buying process.

Although we are very happy about the actual vehicle- we have been very disapointed on the follow-up from the customer care standpoint. We were told that we could cancel or gap policy and our tire protection policy at any time. We have been struggling to get this done over the past 4 months - and have now met a roadblock whle trying ot cancel our tire protetion policy - after we were denied our claim and realized that it didn't meet our need or expectation. I am trying to work with them - but have found it extremely difficult to get anyone to respond.

I had a great experience purchasing my Crosstrek at Autonation!! Johnathon and Jeremy were really helpful, patient, and cared that I purchased what was best for me. It took 3 visits there for me to pick the one I wanted, it was hard because all of their vehicles are good ones. I would definitely go there again!!

This dealership is great!! They were so patient with me!! I had stopped in at least 3 times before actually buying one. I drove 3 different cars and couldn't decide what to buy. Finally, I purchased my Crosstrek. Everyone I worked with was awesome. They actually cared if I liked what I was buying. Very helpful throughout the whole experience. I would definitley go there again!!

I went to three Subaru dealers in the Phoenix area and found AutoNation in Scottsdale to be the most comfortable to deal with. Sales reps and manager were friendly and helpful but most of all the price was the lowest of the three dealers that I got quotes from. I purchased a 2015 Subaru Forester and am very pleased with the vehicle. Gas miiage is better than I expected. Speedometer is a little hard to read but I am getting used to it. I actually enjoyed buying from them.

Just bought my very first brand new car from Autonation Subaru. 2014 XV Crosstrek. Loved the customer service! This was the third Subaru dealership I had been to and they definitely earned my business. My sales rep was great and the finance manager was super fun. All around great team and I couldn't be happier with my purchase.

The buying process was fine and as to be expected; however, we were a bit bewildered why they could not locate keys for two of the vehicles we wanted to test-drive. If they're on the lot and advertised on the web - why are the keys not available? We purchased their 2014 loaner car, which had 3500 miles. We also purchased two extended warranty options. I had to call our finance advisor three times to ask for written confirmation of all items covered by the warranties. Each time I was told the materials were being sent out - but after three calls and 2.5 weeks, obviously they did not expend the effort to pop two brochures in the mail. I finally went in to the dealership for another issue and picked up the brochures. Our finance advisor happened to be there and told me he just express mailed the brochures to me earlier that day. Since that was Friday and this is now Monday, I'm guessing he was not honest about sending that out. The reason I visited the dealership was because I was told my car had not had an oil change before it was sold to me. This piece of information took two calls - one to my sales agent (who said he'd check and get back to me - still waiting for his return call), the second I told the receptionist why I was calling and she said she checked the record and the car had NOT had the oil change. I scheduled the appointment, drove 25 miles one-way to bring the car in for the oil change. The service advisor informed me that in fact the car HAD had the oil change at 3500 miles. Great. At this point I was extremely frustrated and asked a random sales agent for the manager. He said he would top off my gas tank for my trouble (my tank was almost full) and would locate a manager. He did top off my tank, but never brought forth a manager..... I'm exhausted from the run-around. My impression: They want your money, then they never want to hear from you again.

I actually went into this dealership with the intention of NOT purchasing a car for a few more weeks, however, the quality of the service and the vehicles made it so easy that I was excited and happy to get my car sooner than expected! Normally the car purchasing process is not fun but with the no pressure sales atmosphere it made the process easy and painless. The salesman, John H, never showed me anything out of my price range or anything other than what I asked to see. I loved the sales experience and the cars so much that we plan to go back next year to get my husband a new car! Everyone I have worked with and talked to at this dealership was wonderful, even after I signed the deal and they had my money :). The people are passionate and honest, I wouldn't go anywhere else to purchase a car. Again, I worked with John H and it was the best car buying experience I have ever had. Even if you're not ready to buy he is knowledgable and straight forward. Also, the car itself is AMAZING! I've always been a Ford driver but after 3 days of driving a Subaru I don't think I will ever buy anything else!

No Buyers Remorse Here. It was All Good. Cris did it up right. No Pressure. Great Deal and I Love my Car!

loved the car I bought, just didnt receive my license plate like I was supposed to. Sooo I kept trying to be patient and ended up not being able to drive my car for over a week since the temp plate was expired. Called and talked to someone and they said they would call back with an answer and no one returned the call....Twice... took three calls to finally get an answer. They put down my physical addy instead of my mailing (I did tell the guy who did all the paper work that it had to go to my mailing) he said he had it written down correct to go there. I finally had to get another license plate (at my own cost) but I did get a check from autonation for excess refund for license? don't know if it was for the hassel or if they charged me too much. Probably will never know since I probably wouldn't get a call back with an answer. The buying experience was great they were super nice, just not the after buying experience. Lesson learned...double triple check that they have your mailing addy down on the paper work and don't be patient on waiting for your plate.

I actually went into this dealership with the intention of NOT purchasing a car for a few more weeks, however, the quality of the service and the vehicles made it so easy that I was excited and happy to get my car sooner than expected! Normally the car purchasing process is not fun but with the no pressure sales atmosphere it made the process easy and painless. The salesman, John Hennke, never showed me anything out of my price range or anything other than what I asked to see. I loved the sales experience and the cars so much that we plan to go back next year to get my husband a new car! Everyone I have worked with and talked to at this dealership was wonderful, even after I signed the deal and they had my money :). The people are passionate and honest, I wouldn't go anywhere else to purchase a car. Again, I worked with John Hennke and it was the best car buying experience I have ever had. Even if you're not ready to buy he is knowledgable and straight forward. Also, the car itself is AMAZING! I've always been a Ford driver but after 3 days of driving a Subaru I don't think I will ever buy anything else!

Mike was fantastic to work with. He was knowledgeable and low-no pressure. I would not hesitate to buy here again. Thanks!

For us well informed buyers who know as much or sometime more about a car's F&B/invoice price as your typical deal...AutoNation Subaru was extremely easy to work with when it came time to finalizing the OTD price. Richard R (Sales Rep) was a pleasure to work = no stress approach = took me 7 days to make my decision and felt no pressure to buy at anytime and I received the price I wanted to pay.

So after looking for a couple of weeks visiting dealerships and test driving different types of SUV, it was like a breath of fresh air to go to AutoNation Scottsdale Subaru and work with our sales person, Chris T. We contacted Chris, by phone, prior to going out there, regarding their Sat. newspaper Ad for a 2014 Subaru Forester. (Plus, Yelp showed 5 star service while the other Subaru places were less than stellar.) But prior to going out there, we made a stop at a Jeep dealership on Bell Road and the freeway and test drove the Laredo 4x4. It was very nice and came very close to purchasing it right then and there. But we wanted to make sure that was really the best choice for us. So, before completely committing to that Jeep, we took a drive out to see Chris at AutoNation Scottsdale Subaru. From the moment Chris introduced himself to us, we could tell he was different from all the other sales people we have dealt with in the past weeks. He didn't come across as someone out to get us. No fast talking, no weird or off-the-wall statements. Just a calm man who knows his product, knows how to deal with people, and honest. YES, I said the H word. HONEST. After our test drive with Forester 2014, we told him of our Jeep test driving experience prior to seeing him, and told him of our dilemma trying to decide which one to buy. He could have easily bad-mouthed the competition, but he shocked us by saying, that the Jeep was a really good well-made vehicle and that we won't go wrong buying either Jeep or the Subaru. (OMG it was like a scene for Miracle on 34th St.) Talk about goodwill, Chris has that and more. Needless to say, we stayed around a little longer and looked at the 2015 Subaru Forester and purchased it right then and there. I have been driving it for a week and 2 days now, and I fall more in-love with this vehicle every time I drive it. Best safely pick, great gas mileage, my insurance was even lower because of its safely rating, great color( Jasmine Green), beautiful inside and out. No more dilemma.... The 2015 Subaru Forester was the right car for me. And Chris was the ABSOLUTE best person to with. I highly recommend Chris T and the Forester Subaru the next time you need to purchase a vehicle.

Great experience. After several sour car buying experiences in AZ,I finally found an honest business.

My experience with this dealership, from sales to finance was great! No pressure, just the facts and the decisions were left up to me to make. This was by far the best car buying experience I've had! I've even recommended my parents to go there for their next car.

Superb assistance in car buying experience. Calm and supportive atmosphere and both sales person Ron Shuler and GM were helpful but not pushy. I would recommend them highly.

I bought a 2012 subaru wrx my sales person zach was real helpful. Young but knew what he was doing staff was nice and the buying process was fast. Thanks guys for letting me get one of my dream cars.i would recommend friends to this dealership.

I just bought my Subaru Forester four days ago. So far, I have been very happy with it. I hope it takes me to many places.

We just purchased a late model Subaru Outback. We visited the same dealership several years ago with the intent of purchasing a car and we couldn't get a salesman to help us find what we were looking for. We actually went back twice and couldn't get help. We purchased a Toyota that day instead. Back in the market for a new car, we tried the same Subaru dealership again, but now it is an AutoNation dealership. Our salesman was friendly, helpful, and knowledgeable and there was absolutely no pressure. The entire purchase process was easy. I felt like I was being helped rather than being sold.

Richard Rollnick made our experience very pleasant and satisfying. Very knowledgeable about vehicles and wasn't a aggressive salesman. It my future purchasing I can't think of another gentleman I would buy from. Thank you.... Sincerely, The Baker's

The sales person, Zachery, was knowledgeable and very helpful. And patient as I dithered on which vehicle to buy. At thye end his management assisted by sweetening the deal enough to be persuasive, NOBODY AT THE DEALERSHIP WAS THE LEAST BIT "PUSHY", not even the "finance" manager who in fact was honest and helpful. It was entirely unlike my less than happy experiences at all previous dealerships when I was shopping. The whole event was a pleasant surprise.

Just bought an Outback. Very fair price. Very low key , no pressure salesman ( Dave ).

We purchased two new Subarus at Autonation Subaru Scottsdale. We had a great experience. We compared Autonation to other dealerships in the area and settled on Autonation Subaru not only due to our research on the make/models chosen but also in large part due to the approach of the staff. Our sales staff were fantastic - no pressure and very knowledgeable. Dave and Jonathon were both helpful, professional, and considerate of our interests and our hesistancy based on past less than pleasant interactions at other dealers. They know Subarus and are owners. The negotiation process was painless as well and we received fair trades. Doug (sales manager) was good to work with. The purchasing process we not as pleasant, however, we understand the regulations/rules involved in purchasing and financing (a long process when purchasing/trading 2 vehicles at one time). We recommend Autonation Subaru - particularly if you like no pressure, but do want professional and knowledgeable staff who know and seem passionate about the brand.

This has been a miserable experience. If you like unfinished paperwork and HUGE warranty hassles this is your place. Not only do they not finish your paperwork but they never answer or return calls. Customer service is nonexistent from their managers and even their general manager!

When we arrived AutoNation Subaru Scottdale, we were promptly greeted by Dave Miller. As he was previously engaged we were helped by Jonathan Hennke who was very outgoing and able to professionally answer all questions and concerns. We purchased a pre-owned Pontiac Aztec. The only issue during the process was the actual buying: we paid cash for the car and sadly it seemed to take far too long for the paperwork to be prepared. Not sure if the dealership was understaffed or the process was just that slow. Overall the whole experience went well and the dealership has made follow up contact and set up a 6 month checkup for the car. I will definitely check here at Scottsdale Subaru next time in the market for a car.

I love Scottsdale Subaru. None of the guys play the "car buying" game so the actual buying process is so easy. Not only that but they attempt to get you everything you want no matter how ridiculous. Everyone is extremely friendly and so eager to please the customer. My Subaru was the 3rd that my friends and family have bought from them just because we think that they're so wonderful. And somehow, whether it be coincidence, they always have exactly what we want in stock. Love this place!

I recently purchased a Subaru XV from Autonation Subaru. My initial experience with Subaru Superstore in Gilbert was a very unpleasant, stressful situation....constant haggling back and forth trying to get a fair market price for the vehicle and horrible communication (as the saleperson only communicated via txt) When I exhuasted my effort with the Superstore, I contacted Jeremy Hennke at Autonation Subaru in Scottsdale and the experience flipped 180. Very proffesional and experienced! I am extremely happy with the purchase ....I wish I had contacted these guys in the beginning of my search. Thanks Jeremy and Autonation Subaru!

Responsive service, willing to deal, good inventory, helpful sales staff. No pressure or sale manager games. Some minor pressure on Financing and warranty side.

I had the opportunity to go through the car buying experience at Scottsdale Auto Nation Subaru and worked with Dave Miller as my sales representative. It was a very pleasant and low pressure buying experience with very friendly, competent and accomodating customer service. I thoroughly enjoyed working with Dave, who was always ready to provide information and -if he did not know- find it for me. Car buying is usually not the most pleasant experience, but with Auto Nation Subaru I was impressed and left satisifed with my purchase. I have a warranty matter coing up, so will be glad to add comments as to diagnostics and repair experience coming up. I can wholeheartedly recommend the brand, dealership and Dave Miller.

Jeff Beacham, sales manager is a "hoot" and honest to work with in buying a car. Sales agent Jonathon Hennke was persistent and professional in keeping the deal flowing. I rarely have an opportunity to compliment a company for their stature, this is the case here however. I buy a lot of vehicles for my national company and these guys are respectable, follow though, not hard sell that other car dealers have reputations for.

Well satisified with our purchase and the deal was fair.

Friendly, low-pressure experience. Ron S. took great care of me throughout the process, very helpful and personable. There were some small surface scratches on the front bumper that they had to buff out, but other than that the car was mint and ready to go when the time came. My only complaint is the time it took to get to the financing process, I was waiting for nearly 3 hours even though it was planned beforehand. Not sure if that was due to the day/time I was there or other issues.

Friendly, low-pressure experience. Ron S. took great care of me throughout the process, very helpful and personable. There were some small surface scratches on the front bumper that they had to buff out, but other than that the car was mint and ready to go when the time came. My only complaint is the time it took to get to the financing process, I was waiting for nearly 3 hours even though it was planned beforehand. Not sure if that was due to the day/time I was there or other issues.

This was an easy buying experience with Ron S. I did not have the time to sit and haggle. Ron worked with me via email and phone and I was happy with the outcome.

Jonathan was very helpful and knowledgeable regarding Subaru's.

Didn't receive floor mats for our used car and navigation does not work as advertised!

Professionalism at its finest. From the moment I walked in the door to a couple of days after I bought my car. Mr. Ron Schuler at Subaru AutoNation was extremely friendly and took care of me through the whole process. I highly recommend anyone looking for a car to start here. They will treat you with respect and kindness.

Friendly and professional folks at this dealership. This was one of the smoothest vehicle purchases I've ever experienced. Ron was very accommodating with our test drive requests - We checked out manuals and CVTs of several models. He answered all our questions knowledgeably and explained all the new technical features. Best part was that he found our color preference in the recently delivered inventory. Finance part also went quickly and smoothly - no hard sells - we drove off the lot with the new car in about 3 hours or so after arriving at the dealership.