This is for their parts shop not the actual dealership. When we purchased our car the person that helped us was really nice. But then there was an accident on the freeway were a piece of wood fell off from the back of someone’s truck and came flying right at us. The bumper was falling off and the hood had a couple of stracthed. This happened in October and we took the car to the body shop to get fixed. We were really conserned since it’s out first brand new car and we wanted the guy to come outside with us to take a look at the car but right away he started making faces and refused I think it definitely could have been racism. We ended up requesting a change for a different person and we ended up getting Dave. Dave was no help AT ALL. At first they told us that they would replace the bumper and repaint the whole hood so that the paint would blend and that it would be ready in 3 days. It ended up taking a week and right away we noticed that the paint was chipping off, the hood was not centered correctly and two days later the bumper was falling off. Turns out they only went over the stratches with a little brush and painted over paint bubbles and had replaced the bumper with an off brand one without even asking us if that was ok. We ended up taking the car in again for them to fix they’re mistakes and they said they would do it right this time. They took the car again for another week and when we called back it turns out the car had just been sitting there because they hadn’t orders the parts yet. Anyways they “fixed” it and ended up doing the same thing AGAIN. They just painted over all the little paint chips with a little brush and the hood is still not centered. So we took it back a third time and they said they would call us to schedule with us again on when to bring the car. A whole month passed an they never called. So we finally called them and they said they weren’t gonna fix anything anymore. That if we wanted the hood repainted we would have to pay $700. So we still have an off centered hood with paint chipping off of it. Oh and by the way, the second time we took it in they said they would give us a rental car since it was their mistake. Then we actually took the car in and we brought it up they said that they can’t do that and refused to give us a rental car. It was honestly terrible costumer service. Would not recommend taking your car here. It’s just a waste of money and time. They’re really irresponsible and don’t care about customer satisfaction. Right from the beginning they seemed like they were annoyed for having a customer come in.

This is for their parts shop not the actual dealership. When we purchased our car the person that helped us was really nice. But then there was an accident on the freeway were a piece of wood fell off from the back of someone’s truck and came flying right at us. The bumper was falling off and the hood had a couple of stracthed. This happened in October and we took the car to the body shop to get fixed. We were really conserned since it’s out first brand new car and we wanted the guy to come outside with us to take a look at the car but right away he started making faces and refused I think it definitely could have been racism. We ended up requesting a change for a different person and we ended up getting Dave. Dave was no help AT ALL. At first they told us that they would replace the bumper and repaint the whole hood so that the paint would blend and that it would be ready in 3 days. It ended up taking a week and right away we noticed that the paint was chipping off, the hood was not centered correctly and two days later the bumper was falling off. Turns out they only went over the stratches with a little brush and painted over paint bubbles and had replaced the bumper with an off brand one without even asking us if that was ok. We ended up taking the car in again for them to fix they’re mistakes and they said they would do it right this time. They took the car again for another week and when we called back it turns out the car had just been sitting there because they hadn’t orders the parts yet. Anyways they “fixed” it and ended up doing the same thing AGAIN. They just painted over all the little paint chips with a little brush and the hood is still not centered. So we took it back a third time and they said they would call us to schedule with us again on when to bring the car. A whole month passed an they never called. So we finally called them and they said they weren’t gonna fix anything anymore. That if we wanted the hood repainted we would have to pay $700. So we still have an off centered hood with paint chipping off of it. Oh and by the way, the second time we took it in they said they would give us a rental car since it was their mistake. Then we actually took the car in and we brought it up they said that they can’t do that and refused to give us a rental car. It was honestly terrible costumer service. Would not recommend taking your car here. It’s just a waste of money and time. They’re really irresponsible and don’t care about customer satisfaction. Right from the beginning they seemed like they were annoyed for having a customer come in.

30,000 mile checkup. 1.5 hrs. Excellent customer care. Fair prices on parts and labor. Car washed before returned to me.

It was a pleasure to work with the people at AutoNation Subaru Scottsdale.

courteous; efficient; knowledgeable; professional

I called looking to purchase a car, I dont live near there so this was all over the phone, the sales man told me he needed to run my credit, I agreed to it then never heard back from them. After I called him several times trying to get hold of him, he was very short with me and told me I needed a crazy amount of money down. I won't be going there ever again.

Solid dealership. They helped me get a car, no problem. I only trust them with my services, as well. Super solid crew of people here.

After internet inquiry AutoNation contacted me regarding 2019 Subaru Forester they had on the lot to test drive, other dealers did not have the SUV we wanted, we made the drive across town! And, yes, bought it, and love it! Still learning all its features, quite the upgrade for us!

As usual the service appointment was easy to schedule, performed as scheduled with no hassle.

huge shout out to Lindsay she was amazing to work with even though we weren't able to find the right car for my daughter she spent over six hours with us on Friday and kept in contact over the next 24 hrs to find a car that my daughter wanted. Thank you and I will tell anyone looking that this sales person is the best!!!

Bo is super helpful and helped make getting my car and easy transition. Thanks again :)

I have had my car worked on twice at this dealership, and service has always been excellent.

Best place to buy your new subaru. Ask for Mike Minick best prices on new car to finance or lease. Shopped for 2 cars there and they always treat me like family

We had a good experience at Auto Nation Subaru in Scottsdale. Mathew , our sales rep was great. The finance person was good. He had a sticky note attached to his computer...Secure the sale! Just so you know...Mike in the service department is excellent. We follow him wherever we go. So far the new Outback is working great! Kevin and Diane Immenschuh

I purchased my 2017 Outback in 10/17 and was happy with the customer service. I have since had regular service three times and found it easy to make an appointment, the work was done in the time frame stated and they have been friendly. We have many Subarus in the family and we love their safety and dependability. (I really love my 2017 Outback- the extra 3.6 engine gives me the extra power and I still get 26-29 mpg while on the highway.)

Very knowledgeable staff. Highly recommended, a quick and easy experience. No pressure sale since they don't work on commission. The salesman Wyatt got me exactly what I wanted and did not try to up-sale me on anything. I even got a better deal on the car than I was expecting! Candice in finance was awesome too! And the sales manager John is super friendly guy too!

Nathan did a great job taking care of us and working to move the process along as seamless as possible. He was able to get us the exact vehicle we were looking for.

Good staff but didn't have the vehicle we wanted.

Exceptional customer service! Carl really listened to my needs and went above and beyond! This is a dealership that is very customer focused.

Mike met me on the driveway and assessed my vehicles needs and promptly went about taking care of it.

Great timely service

Auto Nation was very nice to deal with. I had been in auto accident and was waiting for a check from his insurance and they waited and held the car I wanted. Very polite and professional through the entire process.

Less than accommodating staff and no cars price based off of actual value.

Mike Harris in service is easy to work with and honest. When Mike moved to AutoNation a year ago, I moved with him even though he's further away. Mike takes care of ALL the service needs for our two Subarus. Thanks, Mike.

Very straightforward and easy to deal with.

Nathon helped me find the perfect Subaru and works extremely hard to provide excellent customer service without purchasing pressure! Loved the whole experience and my new Outback :)

I have been working with Bo for over 4 months trying to get me into the brand new Ascent. We have finally finished making the deal of a lifetime and I’m driving out with my new car! Bo was so easy to work with and he worked hard from day one to get my dream car at a price that I can afford. Everyone at this dealership is friendly and willing to help. I’m so glad I walked into this dealership 4 months ago and shook hands with Bo.

My experience at Autonation Subarau was a complete disgrace and an utter waste of time. I worked with salesperson Ryan for a week over email and text to work on a deal for a new Forester. He was absolutely wonderful and stayed in constant contact to find a vehicle I loved at a price I could afford. I'm a doctorate student, so I needed to finance at a monthly payment I could afford with my only income of student loans, and my parents were going to cosign with me and help with a generous down payment. With my good credit and my father's beyond excellent credit and income (we were told to fill out the online credit forms), I was told that I should have no issue getting an 84 month term at a price I could afford. I was told I needed to put $1k down to reserve the vehicle, so I came in on Friday to do that fill out my half of the paperwork, and test drive the vehicle. On Saturday, my parents flew in from Michigan and spent their first day of vacation with me at this dealership to finalize the paperwork. Finance was taking a while, so I was told to save time, I could go turn in my lease to the Chevy dealership down the road. So I return, now with no vehicle, to be told that actually, I was approved for only 75 months with a payment $32 more per month than we had prsviously discussed. Needless to say, I don't appreciate being taken advantage of and feeling forced to purchase a vehicle at a price I can't afford when we spent a week making it affordable. Did the sales manager Bo apologize? No. He continued to make excuses and blame the bank for his false promises. We went to a Jeep dealership up the road and had no issue being financed for 84 months at an amazing price for a fully loaded 4x4 Renegade. In conclusion, you should be ashamed of how you conduct business at this location. I would never recommend anyone deal with a sales management team so complacent and indecent towards its potential customers.

One of our best car buying experiences to date.

We came in for a 12,000-mile service with some concerns about one tire wearing oddly and Mr. Russo answered every question we had. His customer service is 5 star! We have been to 5 different Subaru dealerships for service over the last 7 years and AutoNation's Service Center is the top one.

My 30,000 mile Service was thorough and the price was very reasonable. Great service dept. Thanks

My family bought our new Forester here. We used a car locating service through our bank. The car we wanted was available and at a great price. Our salesperson was friendly and we chatted while the back and finance group got things rolling. We did choose some extra services, no high pressure sales, but my wife and I plan to have this car for 20 years. The peace of mind made it a good value. Overall, the selection, the staff and the low pressure sales made this the right choice.

Damian was terrific so was Candice in finance. Great service, good donuts! Highly recommend

Terrible experience with service dept;, inflexible, rude, and unhelful. I decided to go to chandler subaru instead and had a much better experience.

Courteous and responsive team. Matt and Bo made it easy to shop here. I looked at cars at 4 Subaru dealerships, some in person and some on line. Auto Nation Subaru got back fast, worked with me and we closed the deal with no fuss whatsoever. I've never bought a car that I negotiated the deal entirely on line, so I was a bit leery of what might happen when I showed up to pay. Nothing to worry about with these guys. Every deal point was exactly the same. I don't think it could get much better than this.

After comparing offers from multiple dealerships online, this dealership came in with the lowest price.

Brought warrantied Forrester in for electrical problem. Testing showed a new battery was needed as the new battery installed in Jan was faulty. Quick service no hassles.

I would never buy from this dealership again. After the sale Bo wouldn’t lift a finger to help with a very minor problem with my satillite radio, I ended up taking the car over to the Superstore and my problem was solved in less than a minute. When the issue was reported to the GM he didn’t seem to care and never returned my call. Way to go Bo, in seconds with your handy work, you’ve managed to lose my business forever, your mom must be proud but I’m not. Very unprofessional. Peoria Subaru is a much better alternative.

Great experience - sales people work on quotas and not commission so it doesn't matter to them if you buy a $5,000 used car or a $65,000 new one. Salesmen varied in terms of how much they knew about the model, but they stayed in touch throughout the process, kept me up to date on the status of my car as it was shipped to the dealer, and didn't make me feel stupid for asking basic questions. Finance has the typical upsells, which use at your discretion, but the sales pitch was soft, and not like my car would explode if I didn't get the extended service contract, etc. I would absolutely buy my car from here again!

Great place to buy a car. The sales people work on quotas, not commission, so there's no pressure to buy a more expensive model. Sales varied in their knowledge of the models, but looked up answers to any questions I had. Finance has the usual upsells - extended warranties, service contracts, etc. - but the sales pitch is soft, not full court press. I didn't feel like my car would explode if I drove off without the extended deluxe warranty. Definitely do your research here before you go if you can - some of the warranty items are more worthwhile than others. They beat my pre-approved financing, and my end payment was only a few dollars off from the initial numbers we discussed. I would absolutely buy from these guys again!

Gary over there in service he's your best bet.....

A very pleasant experience, very happy with the deal, the way we were treated. Knowledgeable employees, polite and eager to please the customers. Good follow up after the sale.

Raymond did a great job showing me the cars available and describing the features without pressuring me. My car had died so I needed one right away and Scottsdale Subaru was able to process everything quickly. I have gone back to get my car serviced and Steven was equally helpful. Everyone is professional and positive and I love my car. This has been a hassle-free experience. I feel confident that my service needs will be met. In a previous repair shop I was treated like I didn't exist as a female. They only wanted to deal with my husband, even though I was the owner of the car. Rough. Scottsdale Subaru has treated me well in a non-sexist environment. As a car owner, I appreciate this.

3rd time back and always a great car buying experience.

My husband and I were ruling out certain cars for purchase. When we walked up to the doors at automation subaru were immediately greeted and shown cars. At no time did I feel pressure or the car sale vibe. When we returned to purchase a car, it was a wonderful experience! The manager Kim and her entire team including Wyatt were fun, helpful, knowledgeable and just a breath of fresh air with such an investment. We are even more excited to be subaru owners after this experience!

Quick and easy - thank you!

Best car purchasing experience! No pressure, comfortable experience and overall great place and people! Manager Kim and her team were top notch!

Salesman seemed clueless, didn't even offer us a seat or water while we waited for him to tell us that they don't stay on top of their website.. The car we drove 2 hours to see was not there.

When you have a service appointment for an 18K and they tell you after you have given them your keys - hour and half to hour forty - that is unacceptable! I went to this location because of convenience- I will drive farther for better service! The whole set up was like being in a sardine can- service/sales all in one small area - listening to sales conversations that should have been private!

Purchasing our new Subaru was easy, thanks to the staff at Autonation. My only complaint, and this is true of all new car dealerships, is at the end, when you meet the "extended warranty" cashier person. Do your homework beforehand, talk with your insurance rep and just say "No".

Very helpful, easy to deal with. Plus they have a great selection of great cars!

Service department really went out their way to accommodate us when we had a random sensor failure in our Outback. I will definitely take our cars here again.

I am a Subaru believer, I love my Forrester! My Subaru and I are treated like gold throughout the whole service process. Thank you Eldon and AutoNation for making sure that my Subaru and I are safe in the road.

Great car buying experience! Service/Sales Rep was extremely knowledgeable which made car buying so much easier! I would highly recommend.

I walked in to make an appointment for 18,000 mile service. They had an opening and took the car right then. In and out in an hour. Cant beat that. And they washed the car.

Wonderful service!!!

Great buying experience. Got a great deal and really enjoyed working with Nathan and Merck. Very relaxed atmosphere, which I thought was a great way to buy a car. Willing to work to get a deal that would work for me.

Very helpful staff, quick and efficient, did not sell me anything I did not need, which another place had tried to do. I had no idea my battery was almost dead, but during the service they tested the battery, and replaced it under warranty to my pleasant surprise. Since I’m new to the area, I did not have a radio station playing, and when I got back into my car, my radio had been set to a very pleasant station, much to my happy surprise. This dealership goes above and beyond the call of duty and I will happily come back! My service writers name is Eldon, and he is top notch. Hey boss, he deserves a raise!

I went to Auto Nation Subaru to test drive a Forrester and a Outback A nice friendly person named Dakota helped this happen. She was very friendly, nice and knowledgeable about these SUV's. Both were very good and really fun to drive

Very enjoyable experience. Friendly staff.

good people, sales crew is very friendly, jeff is the best salesman

My deal was agreed upon via text and e-mail. Spending a long time in a car dealership is not my cup of tea so this was awesome. I shopped around and I feel that I got a very good deal.

Employees are friendly, waiting room very comfortable, service work very costly. They quoted over $650 for a 30,000 mile check-up!!!! Settled for having the oil changed, still at an outrageous cost.

Good service. Friendly and helpful.

Good experience overall no complaints...............

Delivered to their parts department and everyone was very polite including the sales and service crew in the area.

Very attentive, not pushy, worked with me on the price. I would recommend this dealership.

Customer service was excellent- courteous, professional. Did an excellent job w/ repairs. I feel that the staff is honest and has the customer's best interest in mind.

I dropped the car off the night before and they put me down for the 7:00 am service appointment. I needed a lug nut replaced, an oil change, my airbags fixed due to a recall, and I needed my tire pressure light turned off. My car wasn't ready until 3:30, which seemed like an awfully long time, but I didn't ask how long it would take, so I accepted their timing. At about 2:30 I got a call telling me that my tire pressure light couldn't be turned off because 2 of the sensors were bad, and it would be $400 to replace them. I had just had my tires rotated and the person at Discount Tire told me that my light should go off after a while, so it seemed like too much of a coincidence that both sensors went bad right after my tire rotation. I didn't pay the $400 to have the sensors fixed. I picked up my car and drove it to Discount Tire and they fixed the problem, for free, in about 5 minutes. I don't know if the mechanic didn't know what he/she was talking about or if this is a scam that they use for extra revenue, but obviously I could have been out $400 if I had believed them.

Great service - especially from Carl (finance) and Merrick in sales!

I was only going for a test drive, but I really wanted the new Forester with eyesight. Jonathan Hennke and the rest of the team made the process easy and enjoyable. I love my new car, and Autonation Subaru rocks!

The service dept. at AutoNation Subaru in North Scottsdale is wonderful! They are honest and diligent! However, they have gotten so busy, they need to expand their service dept. because sometimes the wait can be longer than anticipated.

Great service. Followed through with communications. Timely. Friendly. Thank you.

Eldon at Autonation Subaru should get a raise or promotion for being the best and most efficient service writer there. He cares about his customers and it truly shows on how busy he always is when you’re in. Great job Eldon!

18000 mile service o Forester handled friendly, efficient, on time.

This company is extremely reputable company unlike most dealerships in the state of Arizona and throughout the country this is one dealership that lives up to standards of perfection. Recently I had someone hit my car causing damage on the right front passenger door Subaru quickly made the problem go away at their auto body shop what's the tension to detail and and that is what I appreciate most when it comes to this dealership they pay attention to detail and the job is not done right they make it right they care about their customers to the highest level, it seems like they honestly want you to return and be and be a loyal customer unlike other dealerships or body shops that just don't care about the job that they do and let the product out the door without a quality check before delivering the car back to their customer. Al the manager of Auto Nation Subaru Collision is one of the most honest and reputable managers in the field, and I believe after dealing dealing with him on numerous occasions, he has always lived up to his word and has been honest and fair,and make sure the job is done right, and you are happy with the job. If you're planning on purchasing a car then Auto Nation Subaru as a place you should really consider going to. I don't always have high praise for companies, I'm very conservative about giving reviews like this a 5-star review. I my book a review like this is only earned, and not just given lightly, and in this case, Subaru Auto Nation Collision of Scottsdale has earned this review "Five STAR'S" again a job extremely well done. 😁

Arrived early for appointment to have vehicle serviced. Kyle greeted us, confirm service needs, and invited us to waiting area. Work was completed on less than an hour, vehicle delivered washed and vacuumed. Great experience.

Brendan is amazing. Easy to talk to, not pushy at all, and excellent with responding to any questions or concerns you have in a timely fashion.

Would not take my car anywhere else. Garry Gonce is awesome, and he makes sure that my car is well taken care of.

Raymond is a great guy and salesman. Really helped me out in picking what I needed.

Myles Brown gave up a whole day of his life to make sure my 2016 Outback got to CA before my insurance rental needed to be returned. He drove the car down himself. I'm waiting on the paperwork and a few follow up items but so far it went as well as buying a car from out of state could go.

Fast attention. All is fine and well done.

Great experience with Bo and Kim, purchasing a 2018 WRX! No BS or "car sales games", just quick agreement on the price and trade, and we were done! Friendly and transparent, and a breath of fresh air vs. some recent poor experiences with other dealerships. HIGHLY RECOMMENDED for your next Subaru!

Great experience with Bo and Kim, purchasing a 2018 WRX! No BS or "car sales games", just quick agreement on the price and trade, and we were done! Friendly and transparent, and a breath of fresh air vs. some recent poor experiences with other dealerships. HIGHLY RECOMMENDED for your next Subaru!

Very easy buying process and I got more for my trade than I thought

The Dealership was great, the team was great, we visited several times before making the final decision to buy, The team let us test drive the Outback twice and we also test drove the Crosstrek. No pressure to purchase after our visits, Great service during our purchase (on a holiday too) We have recommended them to others.

Excellent service. I've been returning for years and will continue to do so.

Service great, service manager Mr Kazunaga very helpful

Myles and Bo provided 5-star excellent service. Myles stayed late to accommodate me and explained all of the features on my vehicle with no rush. They answered all of my questions and listed all my options. It was such a great experience to get into my brand new Subaru. I wouldn’t go anywhere else to find a vehicle. Other places I visited put on a lot of pressure for me to buy. AutoNation Subaru is very professional and will make sure you are happy with your decision and there is no pressure!

Myles Brown, was hands down the best sales person ever. He made the process easy and quick and got me the car I wanted.

I stopped in , no appointment, as battery seemed losing charge. Garry got me in, got a new battery and all good. Thank you.

great staff, both sales and finance. the only thing that I am not happy with is this new car have few spots had minor damage after I have signed contract but it has fixed to my satisfaction after all.

The Salesman and Manager were very informative and knowledgeable. No pressure to make a purchase. We will definitely consider AutoNation Subaru for our next car.

Had a GREAT experience with the sales and finance departments. I was in and out in a record time! Love my new Sudaru!

You guys are good. Ok? Yes I would recommend you to anybody who wants a Suburu.

My husband work here. I love it! ♥️

Hollis went with me for three test drives and explained the vehicles features, answered all my questions and the experience was completely pressure-free. He's a very pleasant and knowledgeable young man. Very patient with this senior citizen. Over a period of 3 weeks, he allowed me to initiate every visit (3) without the usual pestering phone calls and emails. I never had to deal with anyone else. Once I made my decision, he took care of everything. He knows his stuff. :) If you are looking for a Subaru, ask for Hollis.

CONGRATULATIONS to Kyle Stringfellow (former service agent) who was promoted to service manager! He referred me to "Mike" to handle regular maintenance on my 2016 Outback. Mike was friendly and accommodating. Always nice to be greeted with a smile.

Great sales guy. Bad manager for signing paperwork. Was buying car for daughter (over 21) and she did not have current insurance but was covered on my policy. Long story short and several emails, policy covered her but not to their satisfaction. She didnt even get to drive her new (used) car home because I wanted her to have her own insurance.

The service department at AutoNation Subaru in Scottsdale is excellent. On a recent visit, they diagnosed and corrected several problem conditions, doing so under my extended warranty while also installing a software update. While the work was done I caught up on some reading in their comfortable customer waiting area, enjoying provided coffee, a donut and banana!

Easy, Quick, Understanding, Respectful, what is there NOT to like.

My service representative was great and the work was timely. However the 'free' car wash didn't happen as promised.

Didn't end up buying a Subaru, but I appreciated the sales guy (Sean?) Spending so much time with me explaining all of the differences in the models and body styles. He let me test drive 3 different models with no complaints. I ended up buying a 4runner instead, but if my next vehicle is a Subaru, I will definitely go back and buy from these guys

Of the 4 dealerships contacted AutoNation Subaru was the best overall experience.

Matt Miller in ecommerce is excellent! We were initially a walk in; we knew what we were looking for and the colors. Changed our mind when we saw an alternate color and beautiful 2 tone leather seats ( crosstrek.) Matt is patient, kind, personable. Assisted us in “running the numbers” for 2 comparison vehicles for purchase. We had shopped all over the valley and his professionalism, approachability, and courtesy beat them all. Cant believe he is new to this role! Never would have guessed. Particularly impressed I was able to get info about prospect vehicle from him on his day off- his responsiveness to text or email is amazing! Thank you Matt- you made the difference! Great transaction- quality vehicle! Go Subaru!

We returned to AutoNation Scottsdale Subaru after enjoying a wonderful car buying experience 7 years ago. This week, our experience did not disappoint. It is like going to the Ritz Carlton. Manager John, sales associate Bo, and Jose in finance were wonderful to work with and did not put any pressure on us. It was a stress free day and we drove home in a new Outback! Garry in service has been exceptional over the last 7 years and always answers the phone with "I can help you." So refreshing to have fun buying a car. And, they all have integrity. Thanks.

Gary in service is the best. He's a professional all the way! Knows his stuff and is very courteous.

Purchased my second Outback from them because our first experience was wonderful and their service dept. is top notch. Very respectful, no pressure and both buying experiences have been enjoyable. Their dealership-wide culture of valuing their customers is quite refreshing. Bo in sales, Garry in service and general manager John all "walk the walk."

I have been buying cars for 55 years. My experience last weekend at AutoNation was exceptional. Myles was enthusiastic and knowledgeable for his brand. The entire process of arriving and driving away with exactly the car I came in to buy was just a couple of hours. The process was concise, clear and comfortable. Again, Myles is a very valuable employee and he should be recognized as exceptional.

This dealership was great to work with. Very reasonable price and more important, was able to close the deal and get out of there in less than an hour even including meeting with finance, drawing up all the papers etc. Financial deal was reasonable and I think both sides felt the final out the door price was fair

Took a test drive of a vehicle. Salesperson was knowledgeable. No high-pressure salesmanship. In fact, I was the catalyst to move up to a vehicle with more accessories and options. They work as a sales team so whenever I visited the dealership or called, there was someone familiar with my deal. I would definitely recommend and buy here again. Safety features were my primary requirement and Subaru models have a significant number of features for the price paid.

great staff, both sales and service.

Eldon Kazaunga provided excellent service. Friendly and helpful! Thank you.

We had sold our Subaru that we purchased from AutoNation because we wanted to get the newer version with 360 vision so there was no blind spots when we drive. We got a price from another dealer and AutoNation did not want to match it. As it turned out we purchased 2 new Subaru Foresters from the other dealer. But Gary in the service department is the best. Gary deserves 5 stars for the best customer service.

Worst car experience ever, if I could give no stars I would.between the manager, sales associate and finance manager I felt like I was in an episode of 3 stogies. Plus the fact that they lied about the money factor and janky way they wrote up the numbers on the lease but since I knew how to calculate the payment they asked me to leave.

I was in the process of buying a vehicle , and it had a problem that needed to be fixed. Although the car still belonged to the dealership, the service department was very courteous and prompt and, most importantly, fixed the problem.

Very professional. My Outback is the best vesicle I ever owned.

Easy going, respectful staff, they made my purchase a breeze. Nathon ("with an O") was pleasant to deal with! We negotiated back and forth a bit on the price(s) and terms, so do your research before you purchase and or trade. Having said that, absolutely no pressure, they were fair in pricing and no B.S. with the sales agreement. If you're looking for a Subaru, AutoNation Scottsdale is the place to go. I drove eighty miles to get to the dealership, past a few others along the way. I would do it again! Oh yeah, love my new 2018 Outback!

been geting my car service hear for two years,and love ther service.

Relaxing, friendly environment. Service advisor attentive. Cashier a bit snippy.

This review is of Mike Mallon. He was awesome!

Everyone at AutoNation Subaru Scottsdale was low key and very helpful. Love my 2018 Subaru Forester!

very satisfied working with Auto Nation in Scottsdale on my new auto, very friendly and fast in and out

no complaints. professional throughout. Courteous timely prompt. clean well kept waiting area and facility.

Had a very good car buying experience through AutoNation Subaru Scottsdale. We had been to another dealership the previous day, and it wasn't a bad experience, but they didn't have exactly the Forester we wanted on the lot and their trade-in offer was low and they had more charges for "extras" than I was comfortable with. When we arrived at AutoNation Subaru, they had exactly the car we wanted on the lot, with a higher trade-in offer and a great sales rep who worked with us. Apparently all Subaru dealerships use the same vehicle invoice system, so it was very simple to compare both the MSRP and invoice price between dealers (exactly the same) and then negotiate off of the invoice price and the true value of the dealer specific "extras". My biggest issue was a $500 documentation fee. Come on. Some states have passed laws to limit that to a reasonable value, about $100, but not Arizona. Anyway, the balance of the car buying experience was good. No "lost" car keys when they took the trade-in for quick test drive before they made their offer. Although I am sure the sales rep took the final deal to someone for some sort of approval, we never got the "Well, I don't know, let me see if my manager will approve this". We took advantage of the 0% financing offer, so in filling out the loan paperwork we did receive the extended warranty sales pitch, but the finance guy pretty quickly understood that we just don't do extended warranties for cars, so even that wasn't a bad experience. Very happy with the Forester itself. Already took it for a short road trip and it performed flawlessly. One other bonus about using this dealership (and a pet peeve of mine) is that they don't put adhesive decals advertising their dealership on the car. It's ugly and it mars the finish when it flakes off.

Easy no haggle. The price was right

Short version: DO NOT GIVE YOUR BUSINESS TO AUTONATION SUBARU SCOTTSDALE. Long version: Last year I went to buy a vehicle from them, 100% ready to purchase that day. I called prior to going in, confirmed availability of the car they had advertised online, and arrived about 40 minutes later. Drove the car and let the salesperson know I was ready to move forward. I was on the phone with my lender when I noticed a porter moved the vehicle and slapped a "sold" sign on the window. I tracked down my salesperson and found out that someone else had taken a deposit on the car the night prior and they screwed up by apparently not telling anyone (including me), so the car was essentially sold the whole time. Being that I was already there, I was willing to give them another chance when their manager put together another offer to "make up" for their oversight, but the car itself was at another dealership and they'd need to acquire it first. I know dealerships trade inventory from time to time, but I was running out of patience and the offer was mediocre at best. Next day I went to the location that actually had the car and got a substantially better deal and drove home in my new car. Fast forward to a year later, I have the car listed for sale online and get an email which states "We are over paying right now for pre-owned vehicles" and they'd like to make me a cash offer for my vehicle. Against my better judgement I agree to let them put together an offer on my car (less than a year old, extremely low mileage, mint condition, will easily qualify for CPO), which ends up not only being LESS THAN the LOWEST value on KBB's spectrum, but also $2500 less than a local dealership offered me for it just a few days prior... Bottom line, if you want to be low-balled on your trade worse than any other dealership in the valley, waste your time dealing with rude and incompetent people, AND pay more for your Subaru than you should, this is the place for you! If you actually want a good deal, don't even bother giving these clowns a minute of your day, they'll just waste it.

Simple quick process ... good people that listened.

We arrived on a Sunday morning at 9am. The selection of cars was great. But Miles and Jeffrey had a superb knowledge of all the models. We selected the 3.6 outback for the power and versatility and never looked back. Hutch is also a great sales manger. Facility was full of buyers that day when we left with are new car!

We purchased a certified 2015 Suburu Crosstrek on a Saturday and unfortunately on Monday, the battery was failing,. I contacted the dealer, spoke with Michael Hutchinson, Sales Mgr and he sent someone with a loaner, took my car and returned 3 hrs later with repair complete. Great service and attitude, Thank you Michael.

Talked to a guy Mike has no patience and when I rejected a deal, (not a good one from my perspective) I over heard saying to his colleague that I WASTED HIS TIME. Customer wasting time??? I got a better deal for better car at Peoria dealer.

Really impressed with the attentiveness, and consideration of the service manager who attended to us.

We went in with a problem and the people were courteous, pleasant, and fixed out problem with a quickness. FANTASTIC SERVICE!!!!! (and the donuts were good too 😁)

We purchased and have had all our regular service done here. We couldn’t be more pleased with the service department and have recommended the service and sales departments to others.

Was taken care of immediately and the service writer even caught me before I left the room with my cell phone I had left in the car. The work was completed in a timely manner and the car was returned all cleaned. I would definitely return for service.

Nice people! Waiting room is excellent.

Bought my Outback in Wisconsin. The service I received here was fantastic! Michael at service was so helpful and professional. Would recommend them highly! Now that I have dealt with two service departments, it's clear that Subaru prides itself on great customer service!

Stopped here when I was car shopping, great selection and sales people

We have had a very good experience with Auto Nation Subaru in Scottsdale. We bought a used Volvo C 70 and they have treated us well. The car has a ton of miles when we bought it, however, we knew that and so far - so good. We had some work done at Volvo that was not under the warranty we purchased ($750), but this car has been a good solid daily driver. The team there has been good to us. :)

This was the first time I went to this Autonation dealership and it was for my family since I have had positive experiences at the Honda and Chrysler locations....my family purchased a car and I have been put off 5 times since December for the referral fee I was promised. Each call I am given an apology and told the check will be in the mail the next day. I will no longer refer family or friends to this dealership!

AutoNation Subaru Scottsdale has the worst customer service I have ever experienced at a car dealership. When first arriving at the dealership, I walked around the lot for 45 minutes looking at cars while salesmen stood inside the building looking out the windows at me. I then decided to go in and ask for some assistance and feedback on some of the new features between the 2015 CrossTrek and new 2018. The gentleman that helped me out had no idea about the car, so he got a manual off the shelf and told me I could read through it. He let me sit at a desk with the book and walked away. When taking the car for a test drive, it was silent the entire ride except for him giving me directions to get back to the dealership. After doing my own research and deciding to buy the car, the gentleman doing the paperwork did not know what forms I was supposed to sign so asked me to sign multiple forms that he would shred if they weren't needed to send in. The manager scheduled for that night walked past me multiple times and did not say a single word (not even a congratulations on your new purchase.) I signed several random documents walked out with my paperwork and drove home. I never want to experience this type of service again, so I will be getting all my service appointments done at the Subaru dealership in Peoria.

Love my Subaru, wish there was a better dealer.

Service was timely, always friendly and respectful of my time. Job well done

Knew what we wanted. First visit had to go in and hunt down help, test drove car got an agreed to price. Left for the night. Called two days later to put a hold on the car and never got a return car. Went into purchase, old sales man ignored us. New one was fine. But we had gotten our last Subaru from them and it was like they'd never heard us before, took 3 hours to finish deal even though nothing changed with price. Then finance guy kept trying to sell us more and more maintenance coverage after we said no.

I recently financed my first vehicle through this dealership and they made it a breeze. I would highly recommend them. They were not pushy and were very enjoyable to work with.

My family has purchased 11 Subaru cars through this dealer. They are professional and knowledgeable regarding all the options on the vehicles. Fast and efficient paperwork and very competitive deals. A pleasure to work with.

Friendly

Quality work, on time, even found a nail in my tire so I avoided a roadside flat! They obviously pay attention to their work.

This dealership has always been fast, efficient, and does the work required. It would rate all five stars except for a small and cramped waiting area.

I've been meaning to leave a review for awhile now. I purchased my used 2010 Subaru Legacy in November 2017, a month before graduation. Andre helped me and my friends when we arrived at the dealership. He was very helpful, courteous, and personable. I also appreciated that there were no pressure sale techniques used by the sales reps. By that point, I had been searching for a car for several months without any luck. However, I knew immediately after my test drive that that was the car that I wanted to buy. I also thought the One Price was reasonable. Overall, I had a great experience purchasing and financing my car at this dealership.

Gary, service manager, is just great Always a pleasure to have him help me.

It was a great experience with Autonation Subaru, very easy going staff to work with.

After gong to several Subaru dealerships and not receiving 100% customer service satisfaction, on a whim I decided to try Auto Nation. Best experience ever!! Our sales person Miles was not only professional, but amazing and honest. Gave us the best customer service. We left that night with a new Crosstrek. The vibe of the place is so positive.

Sales person's not paid on comision. They are paid by the customer service ratings. They gave us free loaner while we waited for my wife's car to arrive.

Supervisor. Sanchez he's the best

Took in the car for service, great customer service and they got me out of there in less than an hour.

Hola buueno aki es dode estoy trabajado de baby menesun lugar eselente es mi esperesia di profesion grasias

Mgr Mike and sales rep Mike very friendly and knowledgeable. Great doing business with them in purchasing our 2018 Subaru Forester in Scottsfale.

Exceptional customer service. Went for an oil change and the talented service team found and replaced A/C compressor(under warranty) leaking freon free of charge ( a 2K job). All done in less than 2 hours. Also got a complimentary car wash. Lobby manager came and offered coffee and snacks. It was an exceptional experience. Keep up the good work service team at Subaru. Exceptional customer service makes you stand out. Thank you

I had a fantastic experience with AutoNation Subaru Scottsdale! If you are looking for a Subaru, this is an AWESOME dealership to go to. Karsten provided excellent customer service and was wonderful to work with. Mike H absolutely made me feel like I was a member of the Subaru family. Thanks again AutoNation Subaru! :)

Nice

Great as always. Quick service and clean car. Comfortable waiting area

I love AutoNation Subaru Scottsdale because my service writer, Gary, listens and explains all of my concerns. The dealership waiting area offers a comfortable area if you wait for your vehicle service and everyone is very helpful.

Excellent service. Was done on time. The driver took us to Kierland Commons and back. Would use this facility again.

Called me back twice after buying a car demanding more money due to “mistakes in the contract”. Buyer beware.

My service rep ELDIN. AS ALWAYS SUPERALATIVE ELDIN AS ALWAYS SUPERLATIVE

Purchasing my Crosstrek was a very pleasant experience. Ken, my salesman assisted in helping me with all the exceptional features. He was professional, pleasant and very helpful. Everyone was accommodating and friendly. Best car buying experience I have ever had.

Autonation on Northsight in Scottsdale Áz is wonderful. They always go above and beyond. Great service, great people. Plus our Subaru Forester is the best vehicle we have ever had with super gas mileage.

Michael, Raymond, Ken, and Hailey were fantastic and honest people to deal with. I first emailed them with my interest in a WRX STI Limited. Michael Hutchison, the sales manager gave me a great deal right off the bat. I was ready to negotiate, but right away, they gave me a price much lower than 2 other Subaru dealer offered (and that’s after haggling). I came in the next day to meet Raymond for a test drive. He was super friendly and knowledgeable. Ken was incredibly patient helping me with the Starlink setup. Hailey got me in and out the finance office under 10 minutes with NO PRESSURE. This is how car buying should be. Thank you Auto Nation Subaru of Scottsdale!

Loved the staff, the willingness to help was excellent.

Super awesome experience here. If you are a veteran and don’t like dealing with all the back and forth negotiations, come here. It took longer to detail the car than what the actual deal took. Everyone there was no pressure. One huge gesture in their part that I lived 45 miles away and didn’t have a way to get my other car home; these guys drive it to my house for me. I could find anyone with enough tile to make the trip and back with me. Would have been a mess. These guys handled it. Very good selection of cars. Got exactly what I wanted down to the color.

They have an excellent selection of Outbacks. The sales people are friendly and knowledgeable. Getting a fair price for my new Subaru was pretty easy here.

Have owned 6 Subarus...best dealership ever! Great staff. facility, and the service results have always been great!

The buying process was wonderful. Nice people. They were not pushy at all.

As a customer knowing exactly what they wanted I appreciated the help finding my vehicle and not being pressured to purchase something outside my comfort zone. The experience was quick, simple and no pressure. Thank you AutoNation Subaru Scottsdale.

All I can say is I never been to a dealership where I didn’t feel pressured to get a car or asked for more money. They helped me a lot to get my car that I been wanting for a very long time. They are also very friendly. If you are looking for a Subaru of any kind, I suggest going here. Best experience ever! Thanks guys!

I was in a real hurry, but I was booked in for a service which needed to be done. When I turned up I explained the situation, they listened, and they turned the car around in 30 minutes. It's a simple thing and a small thing overall, but listening to your customers and finding a way to solve *their* problem is a mark of great service. Thanks for helping out today.

Best customer service,! Gary always lets you know what going on with your car, fast and efficient, I needed help with my navigation system one of the guy sat with me and explained it with patience and helped set me up with my drive to Las Vegas. I told my daughter “ I would never own any other car than a Subaru!!!

Worst place one would visit. They cheat you and play with prices. They just want business and care nothing of you. I went to buy a Subaru Outback. They quoted a price to me. I had a test drive liked one colour and model. But wanted to come back next day to buy the car. The next I went they tild me the car is sold. And same model differnt colour they were trying to sell me for 1400$ more. I was so shocked. Then they were lying to me that the previois car i liked was of a lower model. They are just going to cheat you. Please avoid this place.

Subaru are quality cars, but I believe I was mislead by the sales people. Additionally, although I was flexible and I had an appointment, it took me two hours to pick up my vehicle, mostly waiting for service that should have been quick.

I love my Subaru. They take real good care of it.

I called this dealership to get information on a small part that had broken in my 2013 Subaru Outback. This part being the lock that holds the sun glass holder shut in the roof console. After giving them my Vin # so they could properly identify the part they told me that I would have to order the entire console because the lock was not an individual item that could be ordered separately. They quoted me $137 for console ( List price online for this is $121). This was strike one for me as I found it wildly available elsewhere for $97. They said the whole console had to be replaced due the lock not being separate and it containing an airbag sensor so it was not user replaceable. They also quoted me $80 in labor for replacing it. Upon looking at other Subaru dealers parts website I saw the diagram for the console and noted that the lock (Part # 92184AJ020) was indeed a separate and orderable part and was only $5.84. This was strike two. So I called the Subaru Dealership in Chandler near my house, picked up the part and installed it myself in under 5 minutes in the parking lot. There was no airbag sensor in the console. Based upon this dealerships location in Scottsdale I assume they are probably ripping off a lot of people who do not take the time to compare prices elsewhere and are just trusting that this dealership has their best interest in mind. They clearly do not. I will never do business with this dishonest dealership.

Eldon in Service is the Best! He is the reason we do business at this location. He knows his business, he is professional, personable and always takes care of our vehicle in a timely manner. He is an asset to Subaru!

AutoNation Subaru Serviced my 2017 Forester 2.0XT Touring. This was my Third service and all went smoothly. looking forward to the next one. thank you

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Convenient and speedy service, courteously performed. Car was ready a good deal earlier than I had thought it would be.

Generally we are very happy with our 2018 Outback. The major exception to this feeling is that every time you start the car the radio comes on even though it had been turned off. We pointed this out to the dealer and they said that Subaru was aware of this "glitch"but that there was no fix at the present time and we would just have to live with it. Seems pretty stupid to me that they can't provide a better answer. I find myself having to escalate this up the Subaru chain of command. Frustrating!

People at this delearship are friendly and followed up with me after the sale. I had few questions and concerns and they made every effort to address my concerns.

super place to buy a car from. From the day i bought my 2017 outback to every maintenance i have done, its a great experience. No issues and always very helpful and accomodating.

Best car buying experience!

They always get me in when it's convenient for me. They are kind, friendly and knowledgeable. Gary does a great job of keeping me up to date on time and costs. And they always wash my car! I highly recommend the service department!

I can describe my experience with AutoNation Subaru Scottsdale in just one word. "AMAZING"!!!!

may have been the best car buying experience I have ever had. from the sales manager to sales team to writing the check for the car Subaru Scottsdale was excellent. Fair and honest price for the car, complete detail instruction on how it operates and unlike other car buying experience in and out in no time at all.

AutoNation is much more honest than other dealerships, the window sticker wasn?t covered in add ones like other places, it was a very pleasant experience......and I got a great deal on a new car that is in very high demand

We stopped in one day to find an SUV that we have been looking for. It was just traded in, so they were cleaning it up. We came back later that evening and took it for a spin. We decided to sleep on it as the bank wanted a certain amount down. A couple days later, we decided we'd like to take the dealership up on the deal. We informed them we would be coming in to sign the papers the next day at 6pm. Upon showing up, they had it nicely detailed awaiting us. We had to wait an hour to get into finance as they were working other deals for customers. We told finance before we signed paperwork how much we were told we had to put down. They then brought our deal out to us with an altered down payment (which was cheaper than what we were told before) even though we told them when we arrived what we were told. We then ok'd the deal they had put out for us. We paid the altered (cheaper) down payment and we went on our way. Driving the car for a few days, we found a couple issues with the vehicle. AutoNation gives a complimentary 5 day warranty and you can turn it in with no questions asked with a full refund. I made an appointment to drop it off to have things looked at. I received a phone call that afternoon saying they weren't going to fix any issues on the car as it was sold about 2k under the cars book value with the known issues it had. The rotors were warped and unsafe. We were told they shouldn't have left the car leave the lot in that condition from the sales manager, yet they didn't want to fix the issue. Also, come to find out they weren't going to give me the keys back until I paid them the rest of what was owed to the bank in the original deal. Well, we reassured finance TWICE the night we picked up the car about what we were told the bank came back with and they didn't listen. We had asked to speak with the GM of AutoNation about our troubles and we were told that he already knew about the situation and it would do us no good to talk to him. So, AutoNation wanted us to pay an addition $700 to the $2,500 we had already put down on the vehicle. They put me in a loaner for the evening and I was going to let them know what I wanted to do the next day. After them dicking us around with all of the crap, I was fed up and just told them I didn't want the vehicle. Come to find out, they re-listed the vehicle for hundreds less than what they gave me on the deal. What a bunch of BS. I will never be back to an AutoNation. Watch out and make sure you go through EVERY detail thoroughly!

Gary at service has always been great. Best dealer in Phoenix area.

Got a great deal on a 2018 Forester.

Excellent service from the sales duo of Myles and Jeff. Drove many vehicles and had all questions answered and more. They were great with follow-up without becoming annoying. In the end, they had the best vehicle for the price and the buying experience was quick and easy. Had a follow-up appointment with service (Mike) who also did a tremendous job. We've purchased two Auto Nation vehicles this year - worth your time if you are looking. Ask for Myles and Jeff at the Scottsdale locatiion.

This Subaru dealer is one of the few that I have consistently gone to and received the same great quality each and every time, does not matter who you see in the sales department. They are also have one of the fastest turn around times for work performed. Have not had a single problem with the service department, everyone there is great.

the car I bought was a disaster......and i did nt know it until 5 monthes later ..let me explain that....... When I got it I had the oil and transmission fluid changed and that s all.....I then drove my other car because I was saving my Suburu for my move to the high country.........It was an Outback..I paid cash I should have had a mechanic look it over...It blew a head gasket..then it had big oil leakage problems and I had not driven it in awhile so the warranty was expired.......Now I will have to rebuild the motor because I m not going to junk it....big mistake buying from this dealership...they say they check the used cars from head to toe......bullshit

Made an appointment for 1/12 on 1/11 and called ahead to Jason in parts to let him know I would be late because the car was being towed and tow truck was behind. Immediately noticed two things when I got there: they did not know how to shut the car off (it is a Saab 92x which has an Impreza engine and a Saab body by design and needs to be shut off with the stick in the reverse position, for god sakes) and they began to haggle the cost to do the 90k mi check up (mysteriously, the price doubled when I went in over the online dealership quote). Left the car around 11:00am and Kyle Stringfellow did not call me until 2:40 to leave a message to call. I went online because I could not reach him and the appointment was cancelled by him without explanation. Typical Scottsdale half ***** service, so far. I will keep you posted. I asked the Service Manager to call me back first thing on Saturday.

Made an appointment for 1/12 on 1/11 and called ahead to Jason in parts to let him know I would be late because the car was being towed and tow truck was behind. Immediately noticed two things when I got there: they did not know how to shut the car off (it is a Saab 92x which has an Impreza engine and a Saab body by design and needs to be shut off with the stick in the reverse position, for god sakes) and they began to haggle to cost to do the 90k mi check up (mysteriously, the price doubled over the online dealership quote). Left the car around 11:00am and Kyle Stringfellow did not call me until 2:40 to leave a message to call. I went online because I could not reach him and the appointment was cancelled by him without explanation. Typical Scottsdale half ***** service, so far. I will keep you posted. I asked the Service Manager to call me back first thing on Saturday.

I bought my car on black friday and my temp registration expired today. I was told there was a delay due to an error they made with the bank. Between my dad and I we have followed up SIX times both in person and over the fine and every time they told me they mailed in my paperwork. They were supposed to overnight my papers before Christmas. I still have nothing. Jeffrey our sales guy was fine but Haley our finance manager and Russell the manager lied to me several times about having mailed my paperwork. They promised to mail me another temp registration tonight but at this point I have zero faith in their service. Worst experience.

Great service.

I feel disappointed : the car was delivered dirty - driver side floor mat had debris on it and backseats were dusty. There was also an empty water bottle on the floor. Also in my contract there is a $399 “Web Desking Added Option” which does not show on the Window Sticker so I have no idea what it is? The finance manager has not called me back. AND the window sticker is torn - they carelessly pulled it off. My thought when shopping at AutoNation was that they would aspire for and deliver high caliber service, but they are just another dealership and I will not shop there again. They had two weeks to detail the car and should have had the courtesy to clean their shoes when getting in to deliver the car.

I feel disappointed : the car was delivered dirty - driver side floor mat had debris on it and backseats were dusty. There was also an empty water bottle on the floor. Also in my contract there is a $399 “Web Desking Added Option” which does not show on the Window Sticker so I have no idea what it is? The finance manager has not called me back. AND the window sticker is torn - they carelessly pulled it off. My thought when shopping at AutoNation was that they would aspire for and deliver high caliber service, but they are just another dealership and I will not shop there again. They had two weeks to detail the car and should have had the courtesy to clean their shoes when getting in to deliver the car.

Excellent, fast and friendly service

Thank you so much for helping us get this deal through. Raymond your such a sweetheart and so are you Sarah . Me and Juan are absolutely loving the new sti.

Best ever experience buying/leasing a car.!! Sales people are SUPER and I would buy/lease again from AutoNation!

The team bent over backwards to get the car we wanted. Our salesman Daimiann was awesome, Hailey in finance was wonderful, and Mike was great in service. Overall it was a really pleasant experience.

Excellent

Excellent Customer service -> Great focus on their core values!

My fiancee and I received a stress-less, professional, knowledgeable leasing experience purchasing a Subaru Crosstrek Ltd. Great to see a new twist in visiting an auto dealership that treats you like a human, and not "MEAT BAIT." We worked with Michael Hutchison - sales Manager, and Myles Brown- sales consultant, and finance Mgr. Russell Mays. They were exceptional to work with. They get my highest rating.!!!!!!

I worked with Michael Hutchison, Sales Manager, Myles Brown, Sales Consultant and Russell Mays, Finance Manager. They were "HANDS DOWN" the Most EXCEPTIONAL, HONEST, COMPETENT and FRIENDLY Sales Associates I have ever had the pleasure to deal with! This was my first experience dealing with AutoNation Subaru Scottsdale, and it will NOT be my last. They treated me like family and made leasing a car a memorable experience. I would recommend them to anyone!! They all have my highest rating!!

Great customer service. They answered all my question I had regarding my issues I was having with my car. Automation Subaru is the best in the valley in my book...

Called for an appointment. Live here 6 months of the year, so my cell is long distance. Mentioned to the receptionist I was speaking with, that I would shop while car was being fixed. She started telling me that they can't phone me because they don't have a long distance plan?? And my number is long distance! I told her I would be calling them for a pick up, so it was ok. Found that very strange though. Garry in Service was amazing. So helpful, knowledgeable and listened to everything I said. Very impressed!! When I called for pickup to Garry's direct line, he wasn't available. Tried calling the main number on business card 5 times and it would not go through. Finally googled and got another number. Same receptionist answered and was all confused again. Told her I walked over and needed a pick up. She said ok, they'll pick you up where they dropped you off - again I said I walked!! It was a confusing conversation. The driver who picked me up was super nice and helpful. I had done a big Costco shop and even though there were employees to help load, this gentleman was right in there helping too. When I got back to dealer, again Garry took me through everything! Explained things, made recommendations, etc. So Good!! When I went to pay the bill with the same receptionist, I explained that their main number wasn't working. She basically didn't believe me, so I dialled it again from my cell phone (calling long distance haha). Showed her the number on my phone and the message it was saying. She got annoyed and told me fine, I will tell my Director? when he gets back from vacation! Director? Would you not contact your manager, or try calling the phone company, try to problem solve it yourself? I would think you would want your main phone number to your business operating at all times?? This lady is a weak link in the system. With all the other awesome employees they have there, I would think they could find someone a little more competent and pleasant as the receptionist. She's the last person you deal with while you pay your bill. Not a great last or first impression. So other than her...my experience was great!!

� DO NOT BUY A CAR FROM HERE Bought a 2015 Outback from here October 16th 2017. We returned it on October 18th within the 5 day return policy (signed contract to prove it) and it took them 2 months to get me my $500 refund. Fast forward to February 2018 and I’m still getting billed for this vehicle monthly even though we returned it within the contractually protected return period. My wife and I’s credit score dropped over 130 points from 750’s because of this. We worked extremely hard to achieve those scores as we are in our low twenties. I have been denied small loans for business expenses because of this. Also my wife and I are adopting her cousins and wanting to buy a home this year, but I don’t think we will be able to now because of this. I sent out a demand letter and if not resolved by February 15th, they will be contacted by the Attorney General to rectify the situation in court. Do NOT buy a car from here. They will do anything to take your money and do nothing to help you afterwards. Disgusted.

Loved this service and everyone was straight forward and friendly. Excellent dealership experience. Jeff was an awesome sales person to work with... I would recommend him to anyone.

We live in Durango, CO, and spend the winters in Rio Verde. Our Outback has been serviced two years in a row here, and we couldn’t be any more pleased with the entire experience!

We bought a 2013 Subaru Forester on 10/28/17. Overall experience was good our sales person very friendly and was not pushy. There parts department and service we're fantastic. We returned the following Saturday to have tires installed per the deal we made with the sales department. As for the four star's no one is perfect. We love the Subaru we bought.

I was impressed with the sales person (Myles) via email and then in person and with Kim in finance. They carefully listened to what I requested. The purchase process was easy, and the price was great compared to others in the valley.

Thanks for a great service!

I like this dealership very much. I purchased my vehicle here and the service has been great from the start. I will be bringing it back here for all my service checks. I met with Garry Gonce, and Kyle Stringfellow and they are professionals and courteous. There might have been some others, but I don't remember all their names. Reception folks are great as well. Thank you.

Outstanding service from start to finish!

Great service and good rates. They get me in and out in a timely manner too.

Bo was my salesman and he was absolutely wonderful. I had the ultimate experience in customer service here. I was never called a million times, rushed or pushed. They made me feel comfortable and made buying my first brand new car so memorable. The whole atmosphere is clean, comforting and the vibes are were here to help not force you to buy something. I was in and out in 3 hours with my brand new Impreza. I’m beyond happy and highly you go there if your looking to purchase your new car with no hassle and no pushy salesman this is your place. Thank you Bo and auto nation for making my experience nothing short of amazing

Great service and received exactly what I wanted in my Subaru Outback.

Robert Prescott was knowledgeable, helpful and respectful. No sales pressure. He was ready with answers to my questions and able to help me to compare different Subaru models to match my needs.

Bo,Mr.Sanchez and Kimberlee are awesome. Best experience I have had at. Subaru Dealership. They really care about their customers.

Always professional and address any issue in a timely manner.

The sales and management staff were wonderful, going above and beyond our expectations. We've previously purchased cars here, and are extremely satisfied with the service department as well.

I got a fair deal on my WRX.

Friendly, helpful and always honest, no aggressive up-selling and No gauging like most other brands. We have 3 Sub's, won't go anywhere else!

Amazing quality, price and service. Really made us feel value.

Great people and great place. Really enjoy working here

Great experience, we got the car we had been looking for in the right condition at the right price. Everyone at the dealership was friendly and low key, they don't work on commission which changes the focus to serving the customer. Our salesman Marquan Wade was a pleasure to work with. We love our new Subaru.

A special thanks to Bo Prescott for having all yhe paperwork ready when I got there What a great team

I LOVE my new Outback. I drove it for the first time at night and was so excited to see the brights go on automatically. And off if there is another car. Rey cool feature. Dealership and sales person Jeff were fantastic!

I bought a 2016 Subaru Crosstrek in April or May of 2016 because my husband did all the research and found that the Crosstrek had the best reviews and uses for our lifestyle. We are a Toyota family and have been for 32 years but because of the reviews we decided to make a change. I have to say I am NOT happy at ALL with my Crosstrek. When I purchased the vehicle I told them I live in Yuma and really don't want to have to take it to Phx everytime it needs service and Mr. Minick said Oh no problem you can take it to a dealer in Yuma. I said can you get me a list of places I can go and let me know the process in which I need to take to do that. He never got back to me I felt like he got the sale and now I meant nothing. We have run out of gas 5 times total and 3 times were not near home so I have had to get it towed to a nearby dealer or had them bring us gas of which was covered by Subaru. I was scolded the first time by service at Subaru in Peoria saying that I should NEVER let my tank go below a quarter of a tank. I am not 2 years old and I have a dad. My tank said half full and the miles to empty said 70 miles to empty when I ran out of gas in the middle of the desert. I have had it at the dealer 4 to 5 times (not sure exactly how many times) to have them check my computer, gas tank etc. It hasn't given me trouble since the last visit but I have to add as a woman who drives a ton I don't feel safe driving long distances where there isn't facilities close by because I can't trust my car to NOT run out of gas. We bought the Crosstrek because we camp and go off road a lot and I don't feel comfortable using it in the back country because I can't trust it. We did visit Autonation subaru for an oil change and for them to check the computer once again because when I would look at the Miles to empty screen and it would say 203 then a second later it would say 60 then a minute or 2 later it would say 300, in August. When I went to pick up the car the cashier said that will be $500 and some change and I said NO I brought it in for just an oil change of which was included in my warranty and for them to look at my computer. She said "well they did the 30,000 mile check up and it costs $500. She was rude and acted bothered when I said I didn't ask for that nor was I notified about any cost the day I dropped the vehicle off. It put me in an awkward situation of which I don't appreciate. Over all my experience with Autonation and my crosstrek have been negative:( I think I better stick to Toyota! My Crosstrek was an expensive investment to NOT be able to trust it:( Very Dissatisfied, Christy

Working with Hailey was great. she was really friendly and took care of me right away. Overall I really enjoyed my experience with Autonation and would definitely buy from them again

We shopped around for used Subaru Outback's while on a roadtrip and had found a handful of options with fair pricing on their website. We visited about 6 dealerships and used car lots before making it to AutoNation Subaru Scottsdale and quickly realized that their balance of price and quality were by far the best. They let us test drive a few vehicles and provided us with their full history (carfax, repair receipts, etc). The entire buying process was a pleasure. Fantastic staff, they were honest and helpful. Any questions or concerns we've had since purchasing our vehicle they have responded to right away.

A positive experience from initial contact to final sale. No pressure, just clear answers.

My experience with Autonation Subaru was excellent. I worked with Marquan Wade who went above and beyond to ensure that I got the vehicle that I wanted with all the aspects that I wanted. Marquan maintained communication with me and was available when I needed him. I would definitely recommend Marquan and Autonation Subaru to friends and family and anyone who wants a no hassle free environment.

My purchase of a used Outback experience was great. Staff was exceptional.

Absolutely outstanding sales and service in every respect from start to finish! They offered the best price and were completely no pressure. I would absolutely recommend AutoNation Subaru Scottsdale to anyone looking to purchase a new vehicle. If I could rate 6 stars I would do so.

Be aware of this dealership. Tried to get the new 2018 Limited Crosstrek, they gave me a quote to a car after I they asked to wait for a month. Manager was not there when he asked me to come visit the place, so the sales guy was not able to give me the deal. Later they sent an updated quote, which I was thrilled about just to find out later after noticing a different vin, it was a different car than what we were working on for a month! And the sales guy verified it it was a different car. Didn't expect Autonation to do this. As I had already bought 2 cars from Lewisville,TX Automation, and along with couple of my friends, so this was a shock. So stay away from this con dealership! Thanks for wasting my time.

Good experience with no gimmicks and no pressure Sales person, Robert Prescott and the Finance officer Sofia Faussette were both outstanding.

Be aware of this dealership. Tried to get the new 2018 Limited Crosstrek, they gave me a quote to a car after I they asked to wait for a month. Manager was not there when he asked me to come visit the place, so the sales guy was not able to give me the deal. Also, the car they got was option 23 and not option 22 that I had requested. Later they sent an updated quote, which I was thrilled about just to find out later after noticing a different vin, it was a different car than what we were working on for a month! And the sales guy verified it it was a different car. Didn't expect Autonation to do this. As I had already bought 2 cars from Lewisville,TX Automation, and along with couple of my friends, so this was a shock. So stay away from this con dealership! Thanks for wasting my time.

As always, Gerry Gonce, my service rep, went above and beyond to be sure my Outback service was satisfactory. He is, and has been for a long time, a terrific representative for Subaru.

Expensive 60K service but necessary for the continued performance of the car

I recently bought a 2017 BRZ Limited. I got a good deal and I was given great service. Michael the sales representative was fast, prompt and worked with me on the price I was willing to pay for the vehicle and got me on my way in the new car quickly. I was in and out of the dealership in about an hour.

I have bought several cars and I have to say this experience far exceeded my expectations. The sales people and manager were extremely transparent and did not waste my time with pricing games. Highly recommend this dealership.

I was very happy with the efficient service (1 hour 45 minutes) and clear explanations that the staff provided us. He was very upfront with what needed to be taken care of today and what could wait. Not being knowledgeable about cars and the mechanics behind them, I appreciated the staff's patience and honesty. The facilities were very nice with ample seating as well.

I responded to a used vehicle ad clicking the button inquiring if the vehicle is still available. Almost immediately I got the attention of a salesperson and the General Manager. However, HOWEVER, the emails keep coming... and coming. The GM's emails were nice but the salesperson's emails were a bit too aggressive. When I arrived at the show room the Sales Manager was friendly, courteous, and not aggressive. I might have bought a vehicle from this location but the one I am interested was sold.

unbelievable from start to finish and mike in service is absolutely fantastic!

After being bullied, lied to, and pressured at other dealerships, it was a breath of fresh air to walk into AutoNation Subaru where I was treated with proper respect and customer service. Alexis and Kim made my first car buying experience as smooth as possible, and they were honest and kind people to work with. I would give this place 5 stars, but following up with the dealership to get a minor scuff buffed out of my new vehicle has been a bit difficult with some "phone tag" involved. Other than that, I would highly recommend this place if you want to buy a Subaru.

Quick, on time, helpful, easy. Can't ask for more. I love my Forester, I am very happy with this dealership. No complaints!!

This is my fourth Subaru. they are rock solid safe cars. Three of those Subies were when I lived in Delaware. The second one was a 2004 WRX Sport Wagon in Rally Blue. Driving a WRX, with that amazing all-wheel drive, in the snow is about the most fun you can have with your clothes on. Traded the WRX on a 2008 Impreza i 5-door when the miles got high. Good car, but not a WRX. Retired, moved here and found I could afford to indulge myself with a couple of gotta have cars. Bought a 2013 Mini Cooper Clubman S (automatic) and a 2013 Honda Civic Si (6-speed), but I always regretted letting that WRX go. Recently noticed the manufacturers lease offer on the base 2018 WRX and decided to check it out. Checked the area Subaru inventories and saw that AutoNation had one in Lapis Blue Metallic. Went there this past Tuesday and had a very pleasant afternoon doing the deal. Bo and Mike were personable and knew the WRX inside and out. I can't remember how many times I have encountered car sales people who know nothing about the cars they sell and Mike didn't laugh at me when I stalled out a few times on the test drive. The clutch takes up quicker than the Honda and you have to have the revs up. Dealing with Sophia in finance was also a pleasure. She explained the add-on and their benefits, but there was no pressure to buy them. I was concerned I wouldn't get a high enough offer for the Si, but the offer was in the range for the year, low miles and excellent condition of the Si. It allowed me to pay off the Honda and covered a third of the down payment for the lease. My lease payments are considerably lower than the monthly payments for the Honda. Bo sat with me in the car and explained all the controls. He even linked my phone and down loaded my contacts for me. The guy who evaluated the Honda even gave me a new WRX hat and thanked me for my service. He noticed my decals on the back window. I don't recall his name, but he is a navy vet and I thank him for his service also. So, it was an excellent experience at AutoNation Scottsdale and I am back in a WRX. I am a happy boy. People love the car and color and drivers pull over to let me through. Well, not really, but they should.

I came from California to buy my Subaru from AutoNation Subaru Scottsdale. My salesperson Raymond T. was knowledgeable about all the tech stuff in my 2018 Outback, and made sure I understood everything before I set off to drive it back to Cali. The Dealership made sure my free maintenance program would be honored in California, even though I bought it there. All the way around, great experience. Again, Raymond was great!!!!!! :)

I came all the way from CA to but my new 2018 Outback there. My salesman, Raymond T., was kind and knowledgeable. He knew I was driving it back to CA that night, and made sure I understood every aspect of the vehicle. He have me his cell #, and even called to check on me. He really knew all the ins and outs of the hi-tech equipment. Highly recommend Raymond! (The only concern I have is w/ my free maintenance. My local dealer says I don't get it free because I bought it in Arizona, but the Manager in Scottsdale says I do. I even wrote to Subaru USA, and still don't have a definitive answer. I sure hope I didn't lose that! That was a large part of my reason to get a Subaru!)

Right from the beginning the experience was outstanding with no pressure from their online sales team and finance team. Being on active duty military in another state, the process was a smooth process. Sales team member Courtney made my expectations on a 2017 Subaru Outback through email and phone call communication. Also sales team Michaela went above and beyond to provide exceptional service to finalize the process once we arrived at the dealership to officially purchase our 2017 Subaru Outback. But what made it exceptional was the heads up phone call to advise our vehicle was not ready due to options not available on the vehicle at that time. She mentioned to provide a loaner vehicle and will personally deliver our new vehicle the next day with options requested. The next day arrive and later in the day, our new vehicle was delivered to our residence by Michalea. Did a walk around and everything was as expected. Great job AutoNation Subaru Scottsdale dealership and professional staff. Chandler Family

Had a wonderful experience at AutoNation! Bo, Sofia & Mike were knowledgeable and cared about what we wanted in our vehicle, right down to the color. I would highly recommend them to anyone looking to purchase a vehicle.

STAY AWAY, I got sucked into the sleazy used car salesman trap , they bought out my leased Nissan, and got all the $$ wrong, Now Nissan Finance has thrown ,me to the wolves at a collection agency, for what was "all taken care of" Funny after my 4th email in 6 days I've still heard NOTHING. Mke Isham the "sales manager" is as sleazy as they come. I've had to go to the AZ. Better Business Bureau. "What's it going to take to get you into this car?" If I hadn't just gotten through a Chemo session and was actually thinking ,I would NEVER have even gotten that far. What do you want to bet this post is gone in 5 minutes. SLEEZE BAGS

Went to get a recall done on my 2004 outback and they took my car right away even though I was early. And had it done in like 45 mins. That's the part I like, a short wait. Thanks

Gary is the BEST!I had a problem with the A/C and not only did they hunt it down (sporadic issue), but it was fixed super fast. Love these guys!!

They had me going through a whole process I told them my yearly wage and even got a letter from boss with total and went through my whole process to get a car and until the very end of the process being ready to ship they tell me that the car won't be able to happen because I didn't make enough a year? Like couldn't you say that weeks ago??? They also responded every few hours or days so keep that in mind if your texting

What a great experience Brandon was very helpful and made it super easy to get the car I wanted. I have to say all the staff at auto nation was great. It was low pressure and they did not try to sell me anything that I did not want.I love my new Crosstrek and I would recommend them to anyone looking for a fantastic experience at buying a new car.

I previously had a Hyundai and I was very happy with their service department. Having bought a Subaru is great, but I am not impressed with their service department. When I asked about the cost of the oil change, I was told one price, but he quickly said, I'll see if I can find another coupon to help you out. I get the feeling that a different price is charged to different people. Not a good feeling. Then while I was waiting(for longer than expected) people were yelling across the store. They could not find a car. Not too professional and makes one wonder what is going on with my car??

Excellent service any time I go there all employees are at the highest quality of people thanks

This is my first Subaru. It had everything I wanted and gets better gas mileage than my past cars. This was also my first service. My experience at the Scottsdale Auto Nation with Gary was relaxing and simple. I made my appointment online. I was able to say exactly what I needed. When I arrived, everyone was nice. I liked that is a small service department. Gary checked my car and when I told him my windshield wiper fluid didn't work, he opened the hood and knew there must have been a kink in the tube, which there was and he fixed. Very nice first experience.

Haley was my Sales Rep and she was very patient with me. Answered all my questions and let me "try on" a couple different cars because I didn't know what I wanted. She was awesome!

Amazing car purchase experience. No haggling - easy offer and negotiation. Some of the paperwork was able to be done in advance via email - making the time spent at "check out" very quick. Love the car and will definitely recommend this dealership to everyone!

Gary, the service manager is excellent. He help plan work according to your schedule and budget. He is willing to break big jobs into segments if that helps with budget issues. Gary and service are excellent.

A great no hassle,straight forward car buying experience.I will purchase all my vehicles from Autonation dealers from now on.

A most positive experience. All phases of my new car selection and purchase went very well, even when I needed a car that had not bent built yet! When it arrived ahead of the forecasted delivery, I was kept in the loop! Great team work! Brenda was always there for the extra mile.

I brought my car in for routine service. They let me know what service was under warranty and were honest about the condition of my brakes. Overall great service and attention to detail. On another note, I watched as they provided excellent customer service for other clients and knew many of them by name.

I've been in the auto business for over 30 years and cant stand dealerships or their tactics but wife needed a work vehicle. The whole experience at AutoNation from start to finish was incredibly easy and professional. This place gets an A+ This is defiantly not your stereotype dealership. Great staff,great no haggle pricing,easy financing. What else could you ask for. Thanks AutoNation.

Love my Outback, 34 years as a Toyota person. In for route maintenance and oil change.

Very efficient and professional service. Will be bringing my car back there again!

i have leased 2 cars from here and had an overall very positive experience both times. i got a new car this week and was able to do 90% of the buying & negotiating process via email. How cool is that. Thank you!

The professional and personal experience I encountered at AutoNation Subaru are second to none! I contacted several Subaru dealerships. AutoNation was by far and away the most helpful, the most honest (!), the most attentive to my needs and desires with regard to what I did and did not want (they searched and searched until they found what I wanted rather than tried to sell me what I didn’t want), and the most accommodating to my schedule and needs (including driving to Tucson and returning late at night so that I could have the car for a personal trip the next day). If it were possible to give extra credit stars, I would give them. I've purchased a fair number of new cars over the years (10). Never have I had a better experience, and, frankly, I can't recall that I've had an experience as good as AutoNation.

DAKOTA, FIRST I LOVE YOUR NAME SUPER COOL. THANK YOU SO MUCH FOR MAKING THIS CAR EXPERIENCE EXCEPTIONAL. I WAS IN THE CAR BUSINESS 15 YEARS SO I KNOW GOOD SERVICE WHEN I SEE ONE. I NOW WORK FOR NORDSTROM (15 YEARS ) SO YES I KNOW GOOD CUSTOMER SERVICE WHEN I SEE ONE, THIS IS WHAT I DO ALL DAY. THIS WAS THE 4 TH DEALERSHIP I VISIT THIS WEEK AND THE ONLY ONE I DID NOT WALK OUT.CANELBACK SUBARU TOLD ME THEY DID NOT HAVE A WHITE CROSSTREK AND DID NOT WANT TO HELP ME. AUTONATION SUBARU TRADED THE WHITE SUBARU I PURCHASED FROM THEM. CAMELBACK SUBARU WERE RUDE, LIARS AND WOULD NOT GIVE ME THE TIME OF DAY. I AM NOT EASY TO DEAL WITH BUT DAKOTA DID EVERYTHING RIGHT. THANK YOU , THANK YOU , THANK YOU........ 5 STARS SOPHIA IN FINANCE WAS ALSO GREAT, NO PRESURE JUST PERFECT. NOW A PROUD OWNER OF MY FIRST SUBARU. GO AND ASK FOR DAKOTA .BOUGHT A 2017 SUBARU CROSSTREK WHITE. THANKS TO YOU....EMMANUEL ( FRENCHY)

Low pressure, team sales environment where every employee is willing to help instead of passing you off or making you wait for a particular individual

My wife and I recently purchased a 2017 Chrysler Pacifica and had Kim Carey as our salesperson. What a great Experience! No high pressure. Kim was very friendly and knowledgeable about product. She made us have a great customer experience!

good and fast service.always take my car to autonation for my service.they are the best for service. Thank you, Frederick Baetz.

Gary is the best! Has always taken care of me and the three cars I have owned and purchased from the dealership. He is the go to guy!! TY

easier than I thought - everyone involved fully informed and patient

I enjoyed working with Norman/Nathan Shafer. He was very helpful and knowledgeable about Subaru. Sophia in Finance also made the experience seamless. Great Dealership. This is my 4th Subaru and I anticipate more in the future.

After dealing with several other Subaru dealerships, AutoNation was a much needed refreezing change. I live in Tucson, so my dealings were mostly phone, texts, and emails. And with each contact, they were quick and efficient and helpful. This was such a contrast to former experiences I'd had with other dealerships, it's what made me decide to lease from AutoNation. Then they drove the car I wanted directly to my house! Doing the paperwork was a breeze! I can't say enough about how this dealership made what's usually a grueling experience a PLEASURE. Total thumbs up!!!

This dealership was amazing! Everyone there was super nice and felt more like normal people than the typical car salesmen (or, in this case, saleswomen!). They were not able to lower the base price of the car, but they did work with me to get me monthly payments around what I can afford right now, as well as giving me a deal on some protection warranties. Overall, it was a great experience and I absolutely love my vehicle!

Very friendly and knowledgeable staff. Provided water and snacks. Salesman Nathan Schafer answered all of my questions regarding possible new car lease.

Bob P. got the deal done in record time compared to other car-buying experiences I've had. Vehicle (2017 Outback 3.6R Limited) was in perfect condition when we pulled out the driveway. Anyone considering a Subaru owes it to themselves to visit Autonation Subaru in Scottsdale.

Service team is spectacular! Bought my Forester there as a well!

To me, Garry G., is an excellent service representative.

Purchase of my new Subaru Forester was very easy process from the start, staff was very friendly, they gave me reasonable price without going back and forward. The most important they did some additional service, like help me to return my rental car. Thank you very much! Senka

Very pleasant and the service met my expectations. Very efficient service.

I bought my new car while I was still out of the country. Everything was handled through email and a couple phone calls. Got a great price with no hassle from the dealership or the salesman. Just the oposite. My salesman, Edgar, was super to work with. Everything was handled with the utmost of professionalism and focus on customer service. When I arrived at the dealership, they had the car and paperwork ready for me.

Just leased a 2017 Forrester that I love!! The sales and finance team are amazing and work wonders with numbers! Best dealership experience EVER!!!

Awesome team, Bo and Mike were great, not only very professional and competent but also friendly and fun to deal with. Very nice facility too.

Awesome experience, would recommend! In and out fast, and we are really happy with the car.

Service does an excellent job on our Forrester! Thank you. Garry, Kyle, etc.

Best buying experience ever .. I do not like dealerships and the whole buying experience, but this dealership is awesome. After getting burned trying to buy a outback in California I reached out to these guys. Kim was my sales person and Mike the sales Mgr. Great team you will not go wrong, look them up please. I got a better deal here than in California. I was initially looking at the Outback Limited and was dealing with this dealership and two others in California. After looking at the car in person I couldn't pull the trigger. Then I saw a Touring model someone had ordered. That was the car I wanted. Galpin Subaru had one, I gave them a deposit over the phone, 3 hrs later they sold it to someone else. DO NOT DO BUSINESS WITH THEM. I reached out to Mike and Kim again, I knew they had this same car. Mike offered me a great price, put a deposit down and flew out to get it 3 days later. I cant not review on the service dept. but as for my buying experience it was great. If your looking for a great deal, a great salesperson, contact Kim at this Subaru dealership. Thanks Again !! Linda

Gary at Subaru Scottsdale service is always so helpful and takes good care of his customers. He is polite, courteous, knowledgeable and a good listener. The service department has taken care of my Subaru Forester for 3 years.

Had a 11:20 appointment for an oil change and got out of there in 1 hour and 45 minutes. The charge was waived by the service agent knowing the wait was excessive. He indicated they got slammed by walkin business but why not make those people wait in that they didn't have an appointment. They had so many people waiting there was no place to sit

Friendly and good service provided throughout the buying process

I have to admit, going to a car dealership is not one of my favorite things to do. My wife and I are totally pleased with our car buying experience here. Tony, Coco and John with his follow ups after purchase were great. Highly recommend this dealership.

First time buying a car. It was a great experience. Everyone was very personable. Kim and Mike were able to get my a great deal on my Subaru Crosstrek. Thanks Autonation!!

I am from Denver but needed a few things done on my Legacy before driving back. From the moment I walked in, Gary made me feel at home. They had everything, donuts, water, fruit, wi-fi, and a number of computers to boot. I listened to Gary talk to a few other customers who came in and he was just over the top pleasent. I thought to myself, this is the right guy for the job. I hope they pay him what he is worth. I was in and out of there under an hour. I own a small business and am always impressed when I feel like businesses are doing what they can to keep their customers happy.

Courtney Barrett was great! No pressure to sell, very accommodating and informative. Love my CrossTrek!

Excellent service, and I got to stay in the shop and talk with the mechanic as he worked on my car. I learned some stuff...

My tire pressure light was on and I called if I could get appt. The gal on the phone was very kind and helpful when I went in. I went right in, they found that there was a nail in the tire. The service rep was thoughtful and asked if I wanted it fixed and it wouldn't cost anything. He finished in a very short time. It was easy. Love it!

Called the service department for a dead battery. As usual got excellent service from my service rep Gary. Great service department and exceptional service rep.

Highly accommodating. We didn't have a lot of time on our initial visit and Kim coordinated it for us to return the following morning to compete the paperwork.

Overall Experience at this dealership was amazing! Mike M. Hooked it up with a 17 STi. I freaking love the car! Everyone there was really nice and courteous and had a lot of knowledge in the vehicles. Took care of me and got out quick, went over all the features on the vehicle before I drove out of the dealership. Mike also even called to check to see if I got my car home safely! What really? Never went to a dealership where the people actually care about their customers! Definitely coming back to these guys when I purchase my next vehicle!

This team was exceptional. I never felt pressured or like I was with slimy car people. They made sure everything was tailored to my wants and needs and gave great suggestions for my situation. The bonus is that I absolutely love my car! I have been a Honda person for the past 20 years and can now call myself a Subaru girl. Super experience all around.

I like going to the car dealership about as much as most people like going to the dentist! I even work in sales, but can't stand the high pressure atmosphere. The team at AutoNation Subaru has changed my mind on car buying! They were top notch, no pressure, understanding and very accommodating. I would highly recommend anyone to go buy their next car there. Mike and Elijah were so awesome! I can't wait to go get my oil changed to stop in and say hi!

We had an appointment and the service department staff was very helpful and courteous while we were there. They got us in and out they are great and always helpful.

My service manager, Eldon, took care of me and my vehicle. Dropped my car '93 Olds Silhouette van for oil gasket repair and drove away with a 252-mileage loaner!!. Eldon called the warranty company and pointed out to the inspector other items that may be covered for repairs. When my vehicle is ready, no pressure to immediately return the loaner. Now my vehicle is purring happily. May get 2 more years out of my van.

Very pleased with the buying experience. No pressure from the staff.

Autonation clearly wanted my business. I knew what car I wanted (WRX Premium) when I started visiting dealerships. The salesperson, Dakota Heilman, quickly grasped that I knew what I was looking for and worked with her manager to find a car that fit my needs. They found the car at another dealership, made a swap with that dealership, and had the car cleaned, prepped and ready for me to drive home within two days. Dakota Heilman did an excellent job of finding out the particulars of what I wanted and making the deal at a price I was willing to pay. If you are sick of high pressure salesperson who try to push you into options that you don't want, see Dakota--she is a breath of fresh air.

Michael Minick is the best. He got me into the car of my dreams!!! Couldn't be happier and recommend Mr Minick to all

I have taken my Subaru Outback to Gary for 10 years! My car is as good as new! The next car that I buy will be from this dealership.

I have no complaints, have been coming here for years.

Thanks to the team at Autonation Subaru for helping us buy our CPO Forester. This is the car we needed and wanted for our move to Colorado. They gave us a fair price for our trade in and honest when the all weather floormats were missing. We appreciate how easy the experience was.

Excellent service from start to finish. Couldn't be happier. Thank hyou AutoNation Subaru Scottsdale!

The buying experience was so great, I really got what I wanted and no one on the sales team tried to push a car on me. I will continue to do business with Auto Nation as long as they keep doing the same great work they do now.

How Ice, made my Dreams Come True! Few weeks ago my girlfriend and I, decide to take a trip to Maryland in our brand new WRX. Sadly we hit a patch of ice and it would forever change our lives. The car I had for only two months, and spent countless hours on, and so much money. Is not totaled and will be forever out of our life. The insurance was covering the accident, but none of the aftermarket work or parts I have put into the car. So now I had to start all over, and spend more money on a new car. My previous car salesmen stayed friends with me after the purchase of the WRX, heard about our accident, called to make sure we were ok. He worked as hard as he could to get me in another car ASAP and even drove out of the city limits to pick up a car he thought I would love. I went down to “ the previous dealer” and it just wasn’t going my way. It looked like I wasn’t going to be getting into an STi, which I wanted to since I spent all this time making my WRX into a STi. They did say they can get me into a car I was in previously, but I didn’t want to start from scratch again. I then remember a message I got from someone in my car club on Facebook (Simply Subie Arizona) that he can beat any deal out there. So I sent Andrew Tackett a message and we set up a time and I found myself at AutoNation Subaru in Scottsdale. I got there and he was wrapping up with the previous customer, and normally I have no patience, and I already saw the car that he brought out front for me. So I knew he thought of me, he just wasn’t ready yet. So I asked if anyone else can help me, then Mike Minick walked up to me and instantly recognized me and said you're just here to see the STi right, come to find out that he is also a member of SSAZ. I was so new to the group, I only knew a few people. He even mentioned how sorry he was about losing my car and joked about adding all my stuff to the STi. Which was my plan all along and just showed me that I wasn’t just a Paycheck to them, but was a person. Since I already knew everything about the WRX, I just wanted to know the difference from the WRX to the STi. Mike walked around the car and showed me everything. He was showing me a Pre-owned car that looked brand new and the only damage I can see or find was a scratch on the rear bumper. The previous owner even left the plastic on the radio. So to me I was just buying a slightly new car. It had less miles on the car then my WRX. I test drove the car and instantly feel in love. I had my girlfriend and son with me, so I let them walk around the car and see it. My son was so excited about the trunk wing, and this time, my girlfriend was there to see everything and all the options. She loved the car from first glance, she saw it before me as we pulled in. She said it was perfect and was customized to just me. Then we opened the door and she saw the interior, I can see her eyes just sparkle. I had a feeling we found our car. Next part is what everyone fears, the negotiations and back and forth. But it went simple, the car was already marked 3k off what the mark was asking for, which I thought was a steal. I did do some haggling, and got the price into a range I felt comfortable with. So for $8 more dollars a month compared to my last car. I had a STi…..SOLD! They even agreed to fix a dent we later found on the rocker, install my previous exhaust, and add some tint on the windshield. They went above and beyond what I expected. Andrew even threw in some shirts and an cargo net for our car. The process took maybe 5hrs. I couldn’t believe it, no hassle, no fussing around. I could tell they really did try to make sure I got into this car. A car I was drooling over since I was 15, I’m 33 now. I was next brought into the Hotbox I call it, the additional sales part and final signatures. I sat down with Anglee Brown and we began the add-ons part. I wanted extend warranties on my last car…but I couldn’t afford it I was told by the banks. So I let her know what happened last time, and she looked at me and said hold on. She found a way to lower my monthly interest and payment, I mean what else could you ask for! We went over every option that was available and things I would want, she never once made me feel like I had to have it. I ended up getting everything I want and got an additional 5 service (Oil Changes for free). I ended up getting the car of my dreams, a car I wanted 2 months ago, the car I thought I was getting into a week ago…for $33 more a month then my last car payment. I left the dealer with so much joy and smiles. I had my family with me and they all made sure we were happy the entire time. As I was driving off the lot, it hadn’t hit me yet. But pulling into the restaurant to celebrate, I heard the car “RUMBLE” and I just broke down into tears….I owned a STi!!! Thank you AutoNation Subaru, Mike, Andrew, Anglee, and anyone else there that made our purchase perfect! Proud Owner of a Fully Loaded, 2016 Black Subaru WRX STi Steven Russo DeadPool is Back!!

I have used the Scdl. Subaru service dept. since I have gotten my Subie! I have found that they have always been truthful and helpful---especially Asst. Svc. Mgr. Garry Gonce! I also appreciate that they are open on Saturdays. My only complaint is that they should have built a larger building/lot when they moved to FLW---they are really cramped in this location & now there are no empty lots to expand.

This is the second outback we purchased from Auto Nation and have been completely happy. Mike Minick was able to get the last brilliant brown Outback Touring on the west coast.

The service rep. was friendly and called me when an additional item was discovered.

It was so easy and they really worked hard to get the numbers I wanted

Always helpful and accommodating to busy schedule.

AutoNation Subaru does a really outstanding job. They have always treated me with courtesy and professionalism

I went to get my car fixed since the battery died. A month ago I went to camelback for the same problem and they refused to give me a new battery. I was hoping autonation would help but they did the same thing as camelback which was not replace the battery since there was nothing "wrong". I had to go all the way down to Chandler Subaru Superstore which was 46 miles one way.

The dealership and service has been very professional and helpful.

Just bought a used Outback from Autonation Subaru Scottsdale last weekend - great experience - Otto is the best!

Was greatly satisfied with the service and advice I received from Auto Nation Subaru.

I bought my forester here in 2014 it was a pleasure working with the sales department but the Hero of my story is Eldon from the service department always has a smile on his face and gets the job done he makes getting an oil change a pleasure. Eldon still understands customer service. Thanks Eldon!!

Well run Subaru dealership; low key salesmanship. Dealer provided after-sale followup on tech details of a new Forester model.

Great experience here at auto nation, Michael the manager is a absolute straight shooter that was a pleasure to do business with!

great dealership.great people.excellent experience

Had a good experience buying my 2013 Outback there. Service department has been outstanding! Their expertise, demeanor, and generosity engender more loyalty than I have ever had toward a commercial establishment.

I bought my BRZ from Auto Nation back in November 2012. It was a pretty painless transaction because at the time, they only had this one BRZ and the price was the price. The sales and financing staff were knowledgeable and friendly with no high pressure. The initial service costs were very reasonable due some promo offers, etc. I recently returned there for an oil change and new windshield wiper blades. The bill? $116!! Pretty pricey in my book. $44 for wiper blades? I had new blades installed on my Chrysler Aspen at a dealer recently for half the price - $22 and I thought that was high. The oil change was $78. They gave me a $6 discount coupon. Whoop dee do! I won't be returning here for any additional service on my BRZ especially considering that I live nearly 2 hours from this dealer. As an aside, they are always courteous and I like that they wash and vacuum the car before returning it after the service is completed.

I found my Subaru Outback online and A to Z really loved the experience at Autonation. Anglee was my sales manager. She is top notch, exhibits the highest amount of professionalism, and knows her cars. Thanks, Autonation!

Angelee is a wondeful sales woman. No pressure took time and had options and was very knowledgeable. Hope she is there for my next Subaru purchase. Love my car

Scheduled oil change thru warranty. In and out service.

Great location, easy scheduling and very attentive Service Reps.

Always a good experience. Eldon knows who I am and knows my Outback. I don't know how he keeps it all straight with so many customers, but he does. Thanks for everything, Eldon!

Second oil change for my new forester.Everyone was great, I was in and out in an hour, with a complete list of services, they even washed my car when it was done. Thanks autonation Subaru, we'll be back!

One of the best dealership experiences I've ever had! I felt no pressure with anything and everyone really wanted to help me out. Anglee was very knowledgeable and sweet. Highly recommended!

Car buying experience was good, and the customer service and attentiveness by Anglee was excellent. Thank you.

With the assistance of USAA, the entire car buying experience was exceptional. I test drove the Subaru without a heavy sales pitch or the feeling of being pressured. When I was ready to purchase the vehicle, USAA worked hand-in-hand with Autonation/Scottsdale Subaru (Mayra) and I picked my vehicle up - having only spent approximately an hour in the dealership to sign the paperwork and to be hand walked through my new vehicle. What a wonderful experience!

No nonsense. Straight-forward paperwork. Everyone courteous.

Buying my Subaru from autonation Subaru was the best car buying process that I had ever had and I buy a new car every year I will be going back

Ron Chalene was an outstanding sales representative. He answered all our questions and was very informative and patient while we compared the Outback and the Forester. Tony White was very helpful with finances. We had a very positive experience with the dealership. My mother is seriously interested in the purchase of a Subaru SUV and said she will drive out of her area to go to Scottsdale Subaru because of my experience.

Shelby was patient as I sat at her desk for hours debating on if I wanted a new car.

Subaru Legacy runs like a luxury car! Give credit to Consumer Reports for convincing me to purchase the car. Its review is accurate.

Gary's unsolicited minor dent repair service contact was much appreciated

I went to the dealership with very specific requirements and the whole team worked with me to get the exact car I wanted shipped in from another location. I was never pressured to buy something else which was what I was afraid of. A pleasant transaction all around.

They went out of their way to order me the car I wanted and were very helpful in getting Me what I WANT and not just what they have to sell. Most dealers (I do not believe ) would do that. They are interrested in instant sales. They still gave me the deal thay they would have givin me for a car in their ready stock. I am very happy with their SERVICE for me.

Thanks for the great service. Love the fact that I make an appointment, all runs on time and you offer me transportation to somewhere I need to be while my car is being serviced. Love my Subaru💕

Mike Minick is the best he truly finds the perfect subaru for your own personal needs! I love my crossteck and I wouldn't have picked a better model for me and my family.

The buying process went smooth! Hollis Adams and Tony (the finance guy) gave me a great deal. I could tell that they were really trying to help me get the best deal possible. Highly recommend this dealership!

I brought my Forester in for its first service. It was no muss, no fuss. In and out in an hour, fresh fruit to eat in the customer lounge, pleasant people and a chance to come in out of the heat. It worked fine for me.

After shopping for many month, and looking at many models including, I just bought a new Subaru Forester. I love this car. And my experience with this dealership was about as hassle-free and upfront as anyone could hope for. I would (and will) recommend this dealership to my friends, and this car is one of my all time favorites. I love it as much as my old Isuzu Trooper and my BMW 5, and more than my Toyota FJ.

Garry is very helpful and makes everything easy. //////////////////////////////////////

Kyle was my service agent and he was very helpful.

Had to tow my 2007 Subaru Legacy car in for an extensive repair. Never met the Service writer before. I had the AutoNation extended warranty so he had to coordinate the repair approval process with them. He called me when my car arrived (2 days prior to my scheduled appointment). He worked on my car ahead of my appointment (1 day early). They fixed it and was able to get the car back early. Was extremely knowledgeable and professional when we came to get the car. Would absolutely recommend AutoNation Subrau with no doubt they are competent, caring, go the extra mile Service Dept team!

In for a minor service, ASM Gary got me in and out fast and updated me while they were performing the work. This dealer has been excellent since the first time I came in shopping for a car. Their parts specialist, Jeremy, was very knowledgeable and helpful with questions I had.

Had the best car buying experience ever. Thank you Peter Zarate!

I came in with a somewhat unusual problem, my parking brake was not working. Eldon and the crew diagnosed the problem promptly and since it was not a common problem, had to order the parts. The parts arrived as promised, an appointment was made and the car was repaired in less time than quoted. I couldn't be happier, Thanks Eldon!

Geat experience. Friendly sales. Not pushy. Transparent pricing and communication.

Went in for routine service with the current offered coupon, and Kyle (Assistant Service Manager) went out of his way and offered up greater discout coupon.

We were very surprised at the ease of scheduling and the time it tool to have our Outback serviced.

I never thought I would give 5 stars to a dealership, but this one deserves it.

My 2015 Outback was in on a recall notice regarding the emergency break. The repair work was done on a timely basis, and the agent spent several minutes answering my questions regarding other vehicle items. This was appreciated, as my car is relatively new and I still had some questions.

My purchase was a cash deal, it too way to long before I was out the door

A general manager that knows how to mange things and people with class.

Very pleased with my experience with Mike Mallon at Scottsdale Subaru. All my questions were answered and my new Forester arrived on time and exactly as I wanted it.

Hollis was extremely knowledgeable about the WRX I bought. He knew the ins and outs of the car and how to get the best pricing on both the car and insurance. The facility itself was well kept and everyone was very pleasant.

I recently decided to purchase a Subaru Outback and a friend referred me to Mike Minick at AutoNation Subaru in Scottsdale. I have purchased several cars in my life and have always disliked the "games" that some dealerships play. The whole team at AutoNation Subaru were up front and made the whole process stress-free. There was never any pressure and they were patient with my questions, concerns and the 3 hours it took for me to decide on the color Outback I wanted to purchase. Once you purchase the car, they don't forget you. Mike has contacted us a few times to make sure we're happy with our Outback and if we ever need help with any of the features we can always contact him. Thank you Mike, Brian and Tony for everything!! This is by far the best experience I have had purchasing a car!!

I would highly recommend auto nation Subura to buy a vehicle.

Great service, no pressure, highly recommended. Hollis took care to make this a smooth process.

Went to purchase my first new credit and everyone was very friendly and helpful.

Within one week, my husband and I were able to buy a new car for our new little family that we needed. We are expecting our first baby in 2 weeks and they helped us to get this within that time frame! So helpful and so appreciative for them!

Let me start by saying, that I LOVE my new Subaru WRX! The sales process was one of the best experiences I have ever had, from the initial contact via online inquire to the vehicle delivery. Ron Schuler is hands down the most professional and courteous salesman we have ever worked with! I am proud to say that I am not only a new member of the Subaru family, but also a member of the AutoNation family as well. Thank you Ron, and the entire autonation subaru staff, for all of your professionalism and kindness! We truly are grateful for our new WRX! -Brandon & Joanna Simons

As you can note by my age (78) I have purchased a lot of cars in my life. My experience at THIS dealer ship was by far the best experience I have had in recent memory. From the time I entered the sales office to the time I left I felt welcomed. My sales man Santos Guerra was extremely easy to work with, he had good knowledge of the vehicle I was interested in (Forester), in fact once we had agreed on the deal, he drove to another location to retrieve the car I wanted and had it cleaned and filled with gas before I left that day., thats what I call service. Any other dealership would have had me come back the following day to pick it up. From the manager Dave to the Financial manager Tony and not to forget Carol the customer relations manager, I truly felt that they wanted me to be a part of the Subaru family. Know I know they wanted to sell a car, but I FELT that they wanted ME to have the car I wanted at a price I could pay (a great deal). I would encourage anyone looking to purchase a Subaru to visit this dealer if you are looking for a great experience EVEN if you are just looking.

The salesman was extremely helpful. He wasn't pushy, and listened to what I was looking for. I was very happy with the salesman and his attitude. I will be going back.

Great place to purchase a car and to have a a hassle free car buying experience!

I was in the process of looking for a new car as mine was totaled. Sales staff was eager to help in finding the car I was in search for. Sales staff remained in contact throughout the process and assisted in finding a happy medium across all parties. Overall, a positive experience with my first car purchase.

Salesman Richard Rollnick was a pleasure to work with. His patient, helpful, knowledgeable, no pressure style made this my best car buying experience ever. I love my Subaru Legacy.

That was a great car buying experience I just had! I got my dream car, a WRX, with single-digit APR financing (for me that's huge), some cool advice, and even some modding ideas and a modder referral. I'm not going to void any warranties but it's fun to know what my options are with such a fun car. Also, I love this car! Glad these guys didn't blow any smoke, they're very friendly and polite. If your getting a WRX, ask for Hollis. :)

I got the car of my dreams (WRX), financed with single-digit APR, got great advice and even a referral to a local modding shop! This was a blasy, and I'm a fan! If you're getting or looking at the WRX, ask for Hollis, he's the man.

That was a great car buying experience I just had! I got my dream car, a WRX, with single-digit APR financing (for me that's huge), some cool advice, and even some modding ideas and a modder referral. I'm not going to void any warranties but it's fun to know what my options are with such a fun car. Also, I love this car! Glad these guys didn't blow any smoke, they're very friendly and polite. If your getting a WRX, ask for Hollis. :)

Absolutely the best service department I heave ever dealt with. Service people were fantastic, facilities were great and really enjoyed the coffee and doughnuts.

Our salesman Ron Chalene went out of his way to assist us in our car buying. He was helpful without being pushy. He worked hard to find the car we were looking for. He has had good follow up after the sale and delivery was complete. We had a scratched window film that was take care of immediately. He even filled the gas tank.

Everyone was very friendly and very helpful, especially Austin. We purchased a 2016 Subaru Outback. We had the services of an advocate, a certain 'Car Insider' that I am sure helped everything flow smoothly and quickly and whom recommended AutoNation Subaru Scottsdale as one of the two best Subaru dealers in the whole Phoenix Metro area . The facility is modern, clean and there was no pressure. We are looking forward to having our maintenance down there. We spent many, many hours researching the Outback and it should be a super vehicle for us. We are very happy with it.

THANKS FOR HELPING ME FIND THE BEST CAR I ALWAYS WANT

Found the car I was looking for on the internet. Called the dealer,Autonation Subaru in Scottsdale. I had already printed the carfax and took it to the dealer. The car had been pulled up to the dealer's door ,running and waiting for me to test drive.. They gave me a fair trade in on my truck and in was driving out the door with a full tank of gas. I need a second car for my daughter. Jeremy is currently looking for me. I would ( will ),definately buy another car from from Autonation Subaru.

It was a pleasure to do business at Autonation Subaru Scottsdale

I knew this was going to be different. when I wasn't accosted the moment I arrived on the lot. When the salesman (Santos Guerra) courteously approached me, asked what my needs were and proceeded to deliver on what he said. Which was: " I could get aggressive pricing on the Limited vs. the Premium". Not many dealerships have actually delivered on what they had promised, Scottsdale AutoNation Subaru is an exception. They did what they said they would, The entire staff: finance, sales, closing, (Tony was Awesome) etc was very forthright and professional. Did I mention that there were No Dealer Add-ons? How refreshing to find a dealer that doesn't have to resort to this practice to recoup their "low prices" they advertise. I commend Scottsdale AutoNation for not doing this. Thank you for the 3 hour purchasing experience!

From the time I arrived at the dealership and being able to look around on my own for a few minutes, I was not accosted and pressured in any way, I knew this was going to be different. It was. Friendly, courteous, and Honest about what could be done. why Honest? Because hey did what they said from the very beginning, that they could make an aggressive deal on a Limited as opposed to the Premium and be at or near same cost. No hassle financing, I spent a relativley short time at dealership beginning to end, (about 3 hours). Did I mention they DON"T have any Dealer Add-Ons? Well, they don't, other dealers can quote low prices but get their money on the unnecessary add-ons. I highly recommend this Subaru Dealership (AutoNation in Scottsdale, AZ).

Great experience, easy to buy --- will be recommending to those close to me. David Miller in sales was awesome.

From our first test drive until the financial paperwork was completed we experienced great customer service. Santos went above and beyond as he took the time to show us how most of the bells & whistles worked on our new car as my wife and I are still old school. We were very happy with all the employees we worked with.

PROFESSIONAL and FRIENDLY and NO SALES PITCHES ! HELPED ME SET UP BLUE TOOTH TELEPHONE, STARLINK, and RADIO/INFO SYSTEMS.

Amazing Customer Service from the moment I parked my car to the moment I left. The salesman Hollis was extremely friendly, knowledgeable and professional.

Austin and the crew were fantastic. We came up from Tucson because Tucson Subaru doesn't sell cars on Sunday. We traded my wife's 2015 Dart in on the Impreza and got a *much* better car for the money. Everyone was very helpful, the facilities were top notch, and doing the deal was easy.

great facility,great crew,was a freindly atmosphere.No pressure sales,great deal on our new car,i would recommend this dealership to my mom

Perfect. Great service. Loved your dealership. Helped me pick out the car i really loved. If you go there ask for Ron Schuler. He helped a lot.

Bought my first subaru here. Logan and ward were very helpful and knowledgeable. They keep it simple and don't try to skew the situation with sales pitch.

Best Subaru store in Az. I have been to all of them and this one stands out by far. Solid sales staff, Management always helpful, and the service department is award winning.

Very easy to deal with and little noise along the way. I bought this care remotely for my daughter and felt very comfortable that they care about their customers.

Bought new car. Nicholas was the sales person. Very professional, helpful, knowledgeable, and put in extra effort to locate vehicle I was looking for. This dealership offered best deal and trade in. I would recommend Nicholas to any person interested in buying a Subaru.

The staff at AutoNation will make your car search simple. Everyone at the dealership was friendly and helpful. They weren't scared to do better than their competitors. These guys go out of their way to meet the customers. Talk to Richard Rollnick if you are looking for a WRX or STI as these are his specialty. I went from Tucson to Scottsdale(almost 2 hour drive) to get my WRX. Don't settle for a mediocre car buying experience when looking for a Subaru. Stop by AutoNation Subaru in Scottsdale!

My husband and I purchased a 2016 Subaru Impreza 2.0i Premium. We decided that we wanted to upgrade. AutoNation Subaru allows for a three day grace period to decide if you want to keep the car you purchased. So we went back down to the dealership to swap it for a 2016 Subaru Legacy 2.5i Limited. They were more than accomidating and friendly. We love our new Legacy and the way AutoNation does business.

I dealt with many dealerships during this car buying process. I chose automation Subaru because the salesman was friendly and professional. This something I can not say about a few other dealerships. He went out of his way to help me and also gave me the best price. The actual buying process was simple and easy.

I dealt with many dealerships in an attempt to purchase a vehicle. This dealership had the best price and the friendliest salesman.

I recently bought a BRZ from Will Chesney and he was amazing! I've been talking to him for about a month on and off until he made an offer that made me go, "Wow, I gotta go check it out!" And that's exactly what I did. Will let me go out on a test drive and made the process pretty smooth and easy. The only thing I wasn't a fan of during the process was the finance department. That could greatly be improved and for my day to end with them before riding out with my new car, I really wish it wasn't. My recommendation for future Subie buyers out there, get a car from here, it was great. But I really recommend you get your own financing. Just my 2 cents. Facilities was alright, nothing special. Wasn't big or fancy.

We drove down from Tucson, Ron and Eric had everything ready and in order to speed things up as much as possible. We have 2 small children so we really appreciated it. The process with the sales men was great. We had a few people ahead of us in the finance department and we had to wait awhile but everyone in the office was so sweet to our kids. Thank you all so much!

It was great working with Nick Glyman. He was professional and helpful....also very pleasant. Best car buying experience I have ever had.

Good, honest friendly service. Will bring my car here for all future service needs.

Was the most straightforward and best car buying experience I've had. Big thank you to Toni Fuller and Dave Miller.

Great buying experience. Ron Schuler was very attentive and helpful. Would definitely go back to them.

i found a great used car and contacted this dealership about it. over the course of 2 days, i talked to the salesperson about it via phone, text, and email. i agreed to come see the car at noon the next day, which was a 150 mile one way drive for me (which they knew). i got confirmation from the salesperson, and also a call from a sales manager thanking me for my interest and also confirming my appointment for the next day. next day, i head out of town to keep the appointment, and 15 minutes from the dealership i get a message from the salesperson "i hope you haven't gone very far yet, but we sold the car you were interested in. sorry about that." UNBELIEVABLE!! they KNEW i had a long drive to come see the car, KNEW i was VERY interested, and this was how i was treated! i called the saleperson, and asked why they would do this to me? i was told "you hadn't committed or given us a deposit, so we were free to sell the car". now that may well be true, but never ONCE did anyone bother to ask me "would you like to put down a deposit?" or tell me "since you have a long drive, i need to let you know there is a chance the car could sell before you get here if you don't give us a deposit to hold it". BUT NONE OF THAT was EVER said. i called again later and asked to speak to the sales manager to voice my complaint about how i was treated. i was told i would receive a call back. and of course, i did not get a call back. no apology, no offer or any interest in trying to do something to make it right, NOTHING. 5 hours, 240 miles, and half a tank of gas - wasted - thanks to crappy customer service. easily the worst i have been treated by any car dealership that i have ever done business with. totally disgusted.

I had a excellent experience buying my Forester from AutoNation Subaru. The sale rep Ron Schuler explaining the product. He did not pressure me for a sale and was extremely knowledgeable about the product which eventually led me to the purchase. He has been extremely helpful since the purchase with check ins to insure I am happy with the vehicle and if there are any questions I have.

From beginning to end customer service and knowledge of Subarus was TOP NOTCH! Will definitely keep Autonation Scottsdale in mind for future car purchases!

Gary at Auto Nation Subaru is the most reliable and thorough service I've ever had. I especially like the effort he made to arrange a combination of repairs and toutine maintenace to reduce duplicative labor steps and rhereby save me $$.

We purchased a 2015 Forester at Scottsdale Auto Nation Subaru. Sales person as well as the manager were knowledgable and polite. We got a fair price the new vehicle as well as for our trade-in. Finance person was also polite and efficient. Overall experience was excellent.

It was a pleasure purchasing my 2015 Forester Limited from the Scottsdale Subaru dealership. Extremely helpful salesman Nicholas Glyman

From the time I scheduled a service appointment, with Gary Gonce, over the phone right through to the last stop at the cashier the service was super. Everyone I met was super friendly, very knowledgeable and courteous. Whether at the coffee machine, the service writers desk, or in the service bay. I would not only come back for service but would highly recommend AutoNation to anyone.

I had been looking for a brz in the vally for quite few days,and AutoNation Subaru is definitely one of the best dealers you should going to,didn't trying to sell me anything,nice customer service.

Excellent service - even when the new used auto broke on the way home. Repairs were timely and very efficient. We are grateful to all of the staff. I sent an e-mail message a few days ago with greater details and Michael responded back to me.

Good service. Only complaint is that I felt i had to wait alot.

Worst experience I've ever had with a car dealer... First a bait and switch on financing, followed by an unpleasant experience to make things right, and now I'm sitting here for over an hour at the dmv because I was told I would be getting new plates (with me reconfirming info multiple times) yet when my registration came, it had my plate # from my trade in. This wouldn't of been a problem if the dealer didn't already destroy my old plates. Tried calling my sales rep to rectify the problem and he basically said it was my problem and not his... Hence why I am sitting here at the dmv as I write this. Only buy from this dealer if you want to waste countless hours of your life because of their incompetence.

I purchased my second car from Auto Nation Subaru in Scottsdale. Richie R. was my salesman for both purchases, he did an excellent job. Any questions I, or my husband had he answered. He was very helpful and made us at ease in the whole buying experience. I would recommend him for your next or first car buying experience, he's great. And the dealership as a whole was a great place to visit. I give them five stars.

My salesperson, Richie, was very knowledgeable about the product he was selling and was able to help me compare similar vehicles. He was patient and helpful in my car buying experience.

I recently purchased a '15 Subaru WRX from AutoNation Subaru Scottsdale and Richie R. was my salesman. The overall experience of buying my first vehicle couldn't have gone better. Richie had all the answers to my many questions and made me feel right at home at the dealership and in the car. I do a lot of research on my own when it comes to big purchases and even though the WRX pretty much sells itself I probably would not have bought that car if it wasn't for my awesome salesman, he knows his stuff. Thank You for the wonderful experience and I am loving my new car!!!!

I recently purchased a '15 Subaru WRX from AutoNation Subaru. After receiving several bids from other dealerships for a price on a new WRX, AutoNation Subaru provided me with the lowest bid. When they were unable to provide the WRX with a sunroof and a manual transmission, they offered me a WRX with a sunroof and an automatic, a $1,200 upgrade, at the same price they quoted me for the manual. With a minimum of negotiation and no hassle whatsoever, AutoNation Subaru made a deal that was several thousand dollars below MSRP, not to mention several thousand below invoice. I would highly recommend AutoNation Subaru to anybody in the greater Phoenix area whose in the market for a new Subaru. It's worth the drive from anywhere in the valley. In fact, even if you live well outside the valley, it's well worth the drive.